HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]

This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and AMEX GBT merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community.   This is a fantastic opportunity to connect with fellow participants in a friendly, social setting.   Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment!    We look forward to welcoming you!

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001026]

Celebrate the Season with Style!   We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere.   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages   We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun!   Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for

We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us.   Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.

We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us.   Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)

ARE TRAVELLERS NEURODIVERSITY NEEDS MET? WHAT NEEDS TO BE DONE IN THE FUTURE TO ACCOMMODATE TRAVELLERS WITH DIFFERENT NEEDS? AS PART OF OUR ONGOING COMMITMENT TO SUPPORT OUR WONDERFULLY DIVERSE COMMUNITY WE ARE WORKING WITH ESTABLISHED PARTNERS WITHIN THE INDUSTRY TO INSPIRE TRULY INCLUSIVE TRAVEL PROGRAMMES, PRODUCTS AND SERVICES ACROSS ALL SECTORS. FOLLOWING ON FROM OUR FOCUS ON NEURODIVERSITY IN MEETING & EVENTS, NEUORDIVERSITY AND MENTAL HEALTH AND MORE RECENTLY WE RAN A SESSION ON NEURODIVERSITY AND ACCOMMODATION, WE ARE NOW MOVING OUR FOCUS TO NEURODIVERSITY & AIRPORT EXPERIENCE. JOIN TIFFANY CASSON, INTEL AS SHE DISCUSSES AIRPORT QUIET SPACES AND CHANGES BEING IMPLEMENTED WITH ACCESSIBILITY EXPERT, ANNA-RUTH COCKERHAM AND CHRISTIANNA BEST. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist]

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can

ITM AUTUMN CONFERENCE 2025: A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success.   More details will be released closer to the event.   Key Takeaways   • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers.   What to Expect   A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect:   • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please

Connect with members located within your region to expand your local network and discuss industry issues. Whether you’re new to the sector or established in your role, this networking opportunity is designed to support you in your professional journey. We welcome members either based in Northwest England or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • Open to all members, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions as ever through ITM…”   “It was fantastic to see the factory floor and learn about the safety culture, which aligns with our own ethos of ‘Make it home.’ Thanks to Phil,

AI IN BUSINESS TRAVEL: FROM EDUCATION TO REAL-WORLD APPLICATION Join us for ITM’s dedicated AI session, designed to give you both expert insight and peer-led learning on the role of Artificial Intelligence in business travel. The session will be opened by Keesup Choe, who will deliver a 40-minute segment including 20 minutes of education and 20 minutes of Q&A. Following this, four corporate travel buyers will share their own working case studies, demonstrating how they have approached, implemented and embedded AI across their programmes — from identifying the challenge they wanted to solve, through securing business buy-in, to implementation and tangible benefits. Delegates will also receive pre-reading materials in advance, ensuring you arrive ready to take full advantage of the discussions. Discover what’s available, and the key considerations for travel tech application within your programme, at this unique ITM AI special. Key takeaways * A sounding