ITM Spring Conference 2025

Sponsored By FCM, Avanti West Coast, Optimiser, Amex GBT, Blacklane, Reed & Mackay, Healix International, Hilton, American Airlines, British Airways, easyJet, Navan, Direct ATPI, Concur, United Airlines, CTM, Uber For Business, Enterprise Mobility, Conferma, LNER, Virgin Atlantic, Delta Air Lines, Melia Hotels International, Visa, CIBTvisas, Take2Eton, temoji, Bolt Business, BCD Travel, Atriis, Mobility IQ, Etihad Airways, Yotel, CWT, Situ, Air India, Emburse, Wilde Aparthotels, Stitch, Amadeus


ITM Spring Conference 2025

INSPIRE takes place between 29 - 30 April 2025 in Newport

To see our full event agenda, speakers and much more, visit our dedicated Conference site: INSPIRE


Educational Highlights 

In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.
 
Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity.
Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections.
ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities.
Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors.
 
Networking & Socials

With over 19 hours of networking opportunities, you’ll have plenty of ways to connect with the business travel community throughout the conference.
 
Networking Hall: Our expo is the heart of the conference, a lively hub for delegates to discover the latest industry trends and engage with others in the community.
 
• Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: Participate in a range of exciting social events designed to build lasting professional connections.


The ITM Conference Awards
During the Gala Dinner, we will honour our members for their outstanding contributions to the business travel community. There are two award categories recognising individuals who have demonstrated excellence or made significant contributions to their organisations, travel programmes, the industry, or ITM.

 
Creating an Inclusive & Sustainable Conference
 
ITM is committed to delivering a sustainable and inclusive conference experience. We actively promote initiatives that bring our diversity, equity, and inclusion (DE&I) values to life, ensuring an unparalleled delegate experience.
 
The ITM Buddy Programme: Sign up via registration for our Buddy Programme, designed to welcome solo attendees, those new to ITM/the industry, or those who find social events challenging to navigate. Groups are paired with a friendly buddy from our team of Board Directors and conference veterans, ready to offer support.
 
Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.

EventWell Hub
Take advantage of our quiet room as a safe space for a 10-minute break. Speak to EventWell Hosts trained in mental health and neurodiversity, or enjoy a peaceful herbal tea or decaf coffee.

Additionally, our Buddy Corners provide opportunities for individuals to connect with others before and during events, ensuring no one experiences the conference alone.

 
Delegate Pricing
 
To attend INSPIRE, you must be an ITM Business Member. Current ITM Connect Members can pay for their membership upgrade and delegate fee simultaneously.
 
Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership.
 
Get Involved 
 
Stay updated with the latest announcements by following us on Linkedin. Join the conversation using #ITM2025

Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.

 
Testimonials
 
"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."

"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"

Partners & Sponsors

Other
edyn Group

Title Sponsor

Air India

edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

Atriis

edyn Group

Title Sponsor

Avanti West Coast

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

Blacklane

edyn Group

Title Sponsor

Bolt Business

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

CIBTvisas

edyn Group

Title Sponsor

Concur

edyn Group

Title Sponsor

Conferma

edyn Group

Title Sponsor

CTM

edyn Group

Title Sponsor

CWT

edyn Group

Title Sponsor

Delta Air Lines

edyn Group

Title Sponsor

Direct ATPI

edyn Group

Title Sponsor

easyJet

edyn Group

Title Sponsor

Emburse

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

Etihad Airways

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

Healix International

edyn Group

Title Sponsor

Hilton

edyn Group

Title Sponsor

LNER

edyn Group

Title Sponsor

Melia Hotels International

edyn Group

Title Sponsor

Mobility IQ

edyn Group

Title Sponsor

Navan

edyn Group

Title Sponsor

Optimiser

edyn Group

Title Sponsor

Reed & Mackay

edyn Group

Title Sponsor

Situ

edyn Group

Title Sponsor

Stitch

edyn Group

Title Sponsor

Take2Eton

edyn Group

Title Sponsor

temoji

edyn Group

Title Sponsor

Uber For Business

edyn Group

Title Sponsor

United Airlines

edyn Group

Title Sponsor

Virgin Atlantic

edyn Group

Title Sponsor

Visa

edyn Group

Title Sponsor

Wilde Aparthotels

edyn Group

Title Sponsor

Yotel

Speakers

KEYNOTE SPEAKERS

FEATURED SPEAKERS

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

Jenny Sabineu

Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce

Sue Jones

Implementation Specialist - Global Meetings & Events | HSBC

Graham Ross

Global Head of Program and Process Enablement | FCM

Andy Raimond

Optimization Manager - Behavioral Science| AMEX GBT | Amercian Express Global Business Travel

Annelies Glandorf

Global Experience Programme Manager Corporate Travel | Shell International Ltd

Paul Dear

Regional Vice President - Supplier Management (EMEA) | SAP Concur

Liz Hegan

Senior Strategic Account Manager | Trainline

Material

Internal Approval Letter (Business Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

For Business Suppliers to get approval to attend Conference

Internal Approval Letter (Connect Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Connect Suppliers to get approval to attend Conference

2024 Conference Company List

Pre Event Material

Upload Date: 08 Mar 2024

Delegate company list as of 20.04.24

ITM INSPIRE Company List

Pre Event Material

Upload Date: 18 Mar 2025

ITM INSPIRE Company List as of 18.03.25

Venue

Celtic Manor

About Venue

Address

Coldra Wood, The Usk Valley, Chepstow Rd

Newport, Wales, United Kingdom, NP18 1HQ

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business - IP Supplier £ 949.00 (Ex. VAT)
Business - IP Buyer Free
Business - Buyer Free
Business - Supplier £ 949.00 (Ex. VAT)
Connect - Supplier £ 1288.00 (Ex. VAT)
Connect - IP Supplier £ 1288.00 (Ex. VAT)
Connect - IP Buyer £ 289.00 (Ex. VAT)
Connect - Buyer £ 289.00 (Ex. VAT)
Registration Closes

Monday Apr 28, 2025

3:00 PM Europe/London
Event Starts

Tuesday Apr 29, 2025

9:45 AM Europe/London
Event Ends

Wednesday Apr 30, 2025

11:45 PM Europe/London
Venue

Celtic Manor

Newport

PARTNERS & SPONSORS

UPCOMING EVENTS

Social

All Member 03 July 2025

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community.   This is a fantastic opportunity to:   • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience.   Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limitied capacity! Book now to avoid disappointment!    We look forward to welcoming you!
In Person | Learn more
Social

All Member 10 July 2025

Summer Social

Celebrate the Season with Style!   We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style!   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
In Person | Learn more
Meeting

Buyer Only 15 July 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 17 July 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Webinar

All Member 22 July 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 09 September 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Meeting

Buyer Only 11 September 2025

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Showcase

Buyer Only 17 September 2025

Showcase (Topic TBA)

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Virtual | Learn more
Webinar

All Member 23 September 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 24 September 2025

Quarterly Ireland Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided   Note: This event is exclusively for Travel Managers.   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions as ever
In Person | Learn more