Andrew Lobbenburg
Head of European Transport Equity Research | Barclays
ITM Spring Conference 2025
Sponsored By FCM, Avanti West Coast, Optimiser, Amex GBT, Blacklane, Reed & Mackay, Healix International, Hilton, American Airlines, British Airways, easyJet, Navan, Direct Travel X ATPI, Concur, United Airlines, CTM, Uber For Business, Enterprise Mobility, Conferma, LNER, Virgin Atlantic, Delta Air Lines, Meliá Hotels International, Visa, CIBTvisas, Take2Eton, temoji, Bolt Business, BCD Travel, Atriis, Mobility IQ, Etihad Airways, Yotel, CWT, Situ, Air India, Emburse, Wilde Aparthotels, Stitch, Amadeus
ITM Spring Conference 2025
INSPIRE takes place between 29 - 30 April 2025 in Newport
To see our full event agenda, speakers and much more, visit our dedicated Conference site: INSPIRE
Educational Highlights
Educational Highlights
In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role.
• Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity.
• Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections.
• ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities.
• Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors.
Networking & Socials
With over 19 hours of networking opportunities, you’ll have plenty of ways to connect with the business travel community throughout the conference.
Networking Hall: Our expo is the heart of the conference, a lively hub for delegates to discover the latest industry trends and engage with others in the community.
• Welcome Party | Expo Happy Hour | Chair’s Party | Gala Dinner & Awards: Participate in a range of exciting social events designed to build lasting professional connections.
The ITM Conference Awards
During the Gala Dinner, we will honour our members for their outstanding contributions to the business travel community. There are two award categories recognising individuals who have demonstrated excellence or made significant contributions to their organisations, travel programmes, the industry, or ITM.
Creating an Inclusive & Sustainable Conference
ITM is committed to delivering a sustainable and inclusive conference experience. We actively promote initiatives that bring our diversity, equity, and inclusion (DE&I) values to life, ensuring an unparalleled delegate experience.
The ITM Buddy Programme: Sign up via registration for our Buddy Programme, designed to welcome solo attendees, those new to ITM/the industry, or those who find social events challenging to navigate. Groups are paired with a friendly buddy from our team of Board Directors and conference veterans, ready to offer support.
Already registered? Please contact secretariat@itm.org.uk to express your interest in joining the programme.
EventWell Hub
Take advantage of our quiet room as a safe space for a 10-minute break. Speak to EventWell Hosts trained in mental health and neurodiversity, or enjoy a peaceful herbal tea or decaf coffee.
Additionally, our Buddy Corners provide opportunities for individuals to connect with others before and during events, ensuring no one experiences the conference alone.
Delegate Pricing
To attend INSPIRE, you must be an ITM Business Member. Current ITM Connect Members can pay for their membership upgrade and delegate fee simultaneously.
Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership.
Get Involved
Stay updated with the latest announcements by following us on Linkedin. Join the conversation using #ITM2025
Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.
Interested in sponsoring the event? Contact Chris Goring, Head of Business Development, to learn about our partnership opportunities.
Testimonials
"Excellent organisation with great content. The timing of speakers and sessions were very well timed with a great venue. First time attended and gained so much value, could not fault the entire set up."
"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"
"The networking opportunities were just fab. We attend to not only learn but also for relationship building and you gave us plenty of options to do that...as well as providing some great entertainment. The Gala dinner in particular was brilliant"
Partners & Sponsors
Other
Title Sponsor
Air India
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Atriis
Title Sponsor
Avanti West Coast
Title Sponsor
BCD Travel
Title Sponsor
Blacklane
Title Sponsor
Bolt Business
Title Sponsor
British Airways
Title Sponsor
CIBTvisas
Title Sponsor
Concur
Title Sponsor
Conferma
Title Sponsor
CTM
Title Sponsor
CWT
Title Sponsor
Delta Air Lines
Title Sponsor
Direct Travel X ATPI
Title Sponsor
easyJet
Title Sponsor
Emburse
Title Sponsor
Enterprise Mobility
Title Sponsor
Etihad Airways
Title Sponsor
FCM
Title Sponsor
Healix International
Title Sponsor
Hilton
Title Sponsor
LNER
Title Sponsor
Meliá Hotels International
Title Sponsor
Mobility IQ
Title Sponsor
Navan
Title Sponsor
Optimiser
Title Sponsor
Reed & Mackay
Title Sponsor
Situ
Title Sponsor
Stitch
Title Sponsor
Take2Eton
Title Sponsor
temoji
Title Sponsor
Uber For Business
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Title Sponsor
Visa
Title Sponsor
Wilde Aparthotels
Title Sponsor
Yotel
Speakers
KEYNOTE SPEAKERS
Georgia Hunter-Bell
Motivational Speaker
Colm Lacy
Chief Commercial Officer | British Airways
Lucas Martin
Senior Vice President of Sales | American Airlines
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Nikki Parsons
Global Travel | Jane Street
Richard Tams
Founder & Director | Tailwind Advisory
Martin Ferguson
Managing Partner | Kintela Group
Daniel Cockton
VP - Global Travel Services | Wood PLC
Paul Tilstone
Founder | temoji
Ian Jones
temojian | temoji
Charlie Sultan
President, Concur | SAP Concur
Carol Fergus
Director - Global Travel, Events and Ground Transportation | Fidelity International
James Finnie
Head of Travel | NES Fircroft
Jenny Sabineu
Sr. Manager, Travel (EMEA/LATAM) & Sustainability | Salesforce
Cristina Chimenti
Head of Travel | Sky UK Limited
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
Wayne Lappage
Senior Global Travel, Expense and Corporate Payment Manager | Yunex Traffic
Caroline Strachan
CEO | FESTIVE ROAD
Michael Riegel
CEO EMEA | Navan
Darren Toohey
Chief Sales & Customer Officer | CTM
Nick Vournakis
EVP and Chief Customer Officer | CWT
Lucy-Anne Bryans
Global Innovation and technology and corporate card lead | EY
Sue Jones
Head of Groups, Meetings & Events | HSBC
Jim Davidson
Vice Chairman | Accelya
Carly Goodare
Global Travel Manager | AXA XL
Nicholas Nelson
Global Travel Partnerships Leader | EY
Calum Hawley
Managing Director | BTC Global
Graham Ross
Global Head of Program and Process Enablement | FCM
Stuart Winstone
Group CEO | SilverDoor
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Nick O’Farrell
Head of Global Corporate Accounts | British Airways
Andy Raimond
Optimization Manager - Behavioral Science| AMEX GBT | Amercian Express Global Business Travel
Rachel Barton
Sustainability Product Manager | British Airways
Becky Burton-Stevens
Client Portfolio Lead | Amex GBT
Oliver Henry
Head of Inclusion & Wellbeing | easyJet
Mike Fitzgerald
Senior Manager, Digital Sales | United Airlines
Sam Gillespie
Regional Manager Digital Sales | United Airlines
Kelly Cleeton
Head of Corporate Hotel Payment Solutions | Conferma
Katie Skitterall
Group Commercial Director | Direct Travel X ATPI
Jenny Thornton
Director of Technology Solutions | Direct Travel X ATPI
Romain Mialane
Director Commercial Solutions | Visa Europe
Annelies Glandorf
Global Experience Programme Manager Corporate Travel | Shell International Ltd
Julie Reeves
Consultant | temoji
Alex Kington
Consultant | temoji
Paul Dear
Vice President - Supplier Management (EMEA) | SAP Concur
Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
Sarah Whiting
Sr. Director Global Solutions Engineering | BCD Travel
Prabhu Sundaram
Director - SCM | Delta Air Lines
Charlotte Manthe
Principle Consultant | Opteva
Liz Hegan
Senior Strategic Account Manager | Trainline
BC
Ben Custance
Director, Solutions Architecture | Navan
Chris Pouney
Global T&E Head | Astellas Pharma
CB
Charlie Baikie
Head of Commercial | Trainline
Hannah Kelly
Vice President | BCD Meetings & Events
Stella Zaphiris
Director, Corporate & TMC Sales | Hilton
Darryl McGarvey
Director, Travel Partnerships | SAP Concur
Material
I
Internal Approval Letter (Business Supplier)
Pre Event Material
Upload Date: 03 Oct 2022
For Business Suppliers to get approval to attend Conference
I
Internal Approval Letter (Connect Supplier)
Pre Event Material
Upload Date: 03 Oct 2022
Letter for Connect Suppliers to get approval to attend Conference
2
2024 Conference Company List
Pre Event Material
Upload Date: 08 Mar 2024
Delegate company list as of 20.04.24
I
ITM INSPIRE Company List
Pre Event Material
Upload Date: 18 Mar 2025
ITM INSPIRE Company List as of 18.03.25
Venue
Celtic Manor
About Venue
Address
Coldra Wood, The Usk Valley, Chepstow RdNewport, Wales, United Kingdom, NP18 1HQ
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business - IP Supplier
£ 949.00 (Ex. VAT)
Business - IP Buyer
Free
Business - Buyer
Free
Business - Supplier
£ 949.00 (Ex. VAT)
Connect - Supplier
£ 1288.00 (Ex. VAT)
Connect - IP Supplier
£ 1288.00 (Ex. VAT)
Connect - IP Buyer
£ 289.00 (Ex. VAT)
Connect - Buyer
£ 289.00 (Ex. VAT)
Registration Closes
Monday Apr 28, 2025
3:00 PM Europe/LondonEvent Starts
Tuesday Apr 29, 2025
9:45 AM Europe/LondonEvent Ends
Wednesday Apr 30, 2025
11:45 PM Europe/LondonVenue
Celtic Manor
NewportPARTNERS & SPONSORS
UPCOMING EVENTS
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending] Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif]
Networking
Buyer Only 26 February 2026
Ireland Network: Buyers
Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049] [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png]
Networking
All Member 26 February 2026
Ireland Network
We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png] [https://www.itm.org.uk/events/evt-001047]
Showcase
Buyer Only 04 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]
Meeting
Buyer Only 05 March 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Meeting
Buyer Only 05 March 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by a former ITM Chair or influential figure from our community. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other
Showcase
Buyer Only 12 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
