Spotlight Video

Neurodiversity & Air Travel

Sector : Wellbeing, Diversity and Inclusion, Travel Policy, Travel Communication, Traveller Experience & Engagement, Innovation & Future of Travel

Produced by: ITM

In this 45-minute recorded session, the discussion shifts from airports to airlines, asking whether current service models truly meet the needs of neuroperse passengers. Building on ITM’s wider neuropersity series, the panel explores key moments across the travel journey, from booking and boarding through to the onboard experience.


Drawing on lived experiences and industry insight, the speakers highlight common challenges such as sensory triggers, communication barriers and cabin environment considerations. They also share practical, actionable steps for airlines, including crew training, seating strategies and improved customer communication.


Viewers will gain a clearer understanding of how small, thoughtful changes can significantly improve the experience for neuroperse travellers and help shape more inclusive airline programmes moving forward.

Image
Click here to find more search options Advanced Search

Featured Video

Webinars