The Institute of Travel Management is a not-for-profit, member-based association for business travel and meeting professionals in the UK and Ireland. For over 60 years, we have been promoting industry best practices and career development through training, resources, and industry recognized qualifications.

Our free Connect Membership allows you to stay connected with the business travel community, and access to our Events and Resources on a pay-as-you-go basis. Business Membership includes all the benefits of Connect Membership, but our Events and Resources are all-inclusive. You will also receive complimentary membership to the Global Business Travel Association.

You can upgrade your membership at any time. Just log in to the ITM website, and click on your Profile Menu.

Email us at secretariat@itm.org.uk with the event that you would like to attend. Please note that exclusions do apply based on Membership Type.

Firstly, please check you have registered with a correct email address. If your details are correct, then they may either be going directly into your junk folder, or the email is being blocked by your company's firewall (check with your IT team). If all that is OK, then you may have unknowingly unsubscribed from ITM emails. You can edit your communication preferences by logging into your member profile area and updating your marketing info. Please contact secretariat@itm.org.uk with any issues.

Please visit the "Sponsorship" page within the 'Contact Us' tab

You can un-register from an event via the ITM website. Please log in, select the event and cancel your place. A cancellation fee may be incurred, please check the relevant event page for more details.

Some tools and resources are only available to Business members; please check your membership level. If you are a Connect member, you will need to upgrade for full access.

Email us at secretariat@itm.org.uk with your new information and we can update your details once we have correctly verified your details.

Please click Member Login, and use the ‘Forgotten password’ to reset your password.

Yes you can! Depending on your device and choice of browser, this will differ. Copy and paste the following link to find out more https://www.extracobanks.com/resources/article/how-bookmark-your-webpage

Please contact secretariat@itm.org.uk for more details

The Institute of Travel Management (ITM) is the leading professional body for corporate travel management in the UK and Ireland. Founded in 1956, we are a not-for-profit, membership-led organisation bringing together more than 6,500 business travel professionals, including 1,600+ corporate travel buyers. Through events, networking, industry insights, resources, mentoring and professional development, we connect, inform, educate and inspire our community while championing the Voice of the Buyer.

Connect Membership is free and provides an introduction to the ITM community, with access to selected events and resources. Business Membership gives you greater access to ITM events, resources and professional development opportunities, as well as benefits including the ITM Mentoring Programme and complimentary GBTA membership.

You can upgrade to Business Membership at any time. Log in to your ITM account and visit your profile to manage your membership. If you need any help upgrading, please contact the ITM team at secretariat@itm.org.uk

New ITM members can attend their first eligible event free of charge as a taster of the ITM community. To arrange your complimentary place, email secretariat@itm.org.uk with the event you would like to attend. Exclusions apply, including the ITM Spring Conference.

First, check that the email address registered to your ITM account is correct and that our emails aren't being sent to your junk folder or blocked by your organisation's firewall. You can also log in to your member profile to check your communication preferences. If you're still not receiving our emails, please contact secretariat@itm.org.uk and we'll be happy to help.

ITM offers a range of sponsorship opportunities across our events, digital channels, research and wider initiatives. Visit our Sponsorship page to explore the opportunities available or contact the ITM team to discuss your objectives and find the right option for your organisation.

You can un-register from an event via the ITM website. Please log in, select the event and cancel your place. A cancellation fee may be incurred, please check the relevant event page for more details.

Access to ITM resources varies depending on your membership level and the individual resource. Some content is available to all members, while additional resources are available to Business Members. Make sure you're logged in to your ITM account and check the access information on the resource. If you believe you should have access but are experiencing problems, please contact secretariat@itm.org.uk.

Email us at secretariat@itm.org.uk with your new information and we can update your details once we have correctly verified your details.

Please click Member Login, and use the ‘Forgotten password’ to reset your password.

ITM membership is available for Buyers, Suppliers and Industry Practitioners (IP). Buyer Membership is for professionals responsible for procuring, managing or booking business travel for their organisation. Supplier Membership is for professionals working for organisations that provide products or services to the business travel industry. Industry Practitioner Membership is designed for outsourced travel managers, independent travel buyers and consultants working on behalf of one or more clients. Visit our Membership page to explore each option, or contact secretariat@itm.org.uk if you're unsure which membership is right for you.

ITM offers a varied programme of conferences, networking events, webinars, training and specialist sessions throughout the year. Access varies by event and membership type. Some events are open to all members, while others are designed specifically for Buyer or Supplier Members. Some events may also require a separate delegate fee. Check the individual event page for eligibility and pricing, or visit our Events Overview to discover what's available.

ITM membership is individual and belongs to the person who registers rather than their organisation. This means each person who would like to access ITM membership benefits should have their own membership. If you're unsure about membership for multiple colleagues, please contact secretariat@itm.org.uk and our team will be happy to help.

ITM virtual events are hosted on Zoom. If you're having trouble joining, there are a few common issues to check: • A company firewall or VPN may restrict access to Zoom. • Downloading and using the Zoom desktop app is generally more reliable than joining through a web browser. • You must join Zoom using the same email address you used to register for the event on the ITM website, as only registered attendees are admitted. • If you're still unable to connect, try joining from a personal device where company security settings may not apply. If you're still experiencing issues, please contact secretariat@itm.org.uk and we'll be happy to help.

If you're experiencing issues with the ITM website, there are a few common things to try: • Clear your browser's cache and cookies, then refresh the page. • Try using a different browser or an incognito/private browsing window. • A company firewall or VPN can sometimes restrict access, so try disconnecting from your VPN if possible. • If you're using a work device, try accessing the site from a personal device or network to see if this resolves the issue. If you're still experiencing problems, please contact secretariat@itm.org.uk with details of the issue and, where possible, a screenshot of any error message so we can help.