ITM Conference 2023

Sponsored By British Airways, American Airlines, Hilton, Direct ATPI, SilverDoor, Egencia, American Express Global Business Travel, easyJet, TROOP, edyn, Melia Hotels International, Agiito, TripStax, Synergy Global Housing, Enterprise Mobility, Optimiser, United Airlines, China Airlines, Virgin Atlantic, Delta Air Lines, FCM, EventWell, Event Cycle, CWT, BCD Travel, CIBTvisas, ACC Aviation, 3Sixty, Visa, Uber For Business, Staycity Aparthotels, hubli, TRIPBAM, Iberia, Qatar Airways, FREENOW for Business, Healix International, Marriott International, Amadeus, Conferma, Rail Delivery Group, FairFly


ITM Conference 2023

The ITM energise Conference is officially sold out! 

Please email secretariat@itm.org.uk to join our waiting list


ITM returns to Brighton! 

" The ITM team is delighted to ask you to join us in Brighton from 26 April to 27 April 2023 for our Energise Conference !
 
Join over 500 colleagues from the UK & Ireland business travel community as we bring you the very best speakers and content centred around our key conference themes of Diversity, Equity & Inclusion, Sustainability and Wellbeing.
 
You can expect unrivalled networking opportunities and sessions tailored to educate, inform, connect and inspire. We promise you will be energised ! "

Scott Davies, ITM | CEO

 
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Delegate Pricing
 
To attend Energise you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time. 

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership


The ITM Buddy Programme

Our Buddy Programme provides a safe haven and a helping hand to conference newcomers, solo delegates and those that just find large social events hard to navigate. ITM has selected several board directors and conference veterans to aid anyone who wants it! 

During registration, you will be asked if you want to take part in this initiative and we'll be in touch nearer to the event with further details.


If you have already registered, please contact secretariat@itm.org.uk to register your interest.


Accommodation

Hilton Brighton Metropole

Unfortunately, this venue is now sold out at the preferential rates, but their standard rates are still available to book here.

Agenda

Programme Overview
Please be aware that our agenda is subject to change and will evolve as we get closer to the live date. View our agenda tab for the full event breakdown and be sure to follow us on Linkedin to get the latest information surrounding the event. 


Plenary

Plenary sessions at conference aim to provide you with invaluable insights, which you can apply to your business. Be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity. 


Buyer Only Session

During the conference, our buyer delegates will get the opportunity to meet within a closed session for an exclusive troubleshooting and business travel buyer therapy session! The 5 Buyer Knowledge Exchanges we have are as follows: 


- OBT Best Practice,
- Distribution & Content,
- Embedding Sustainable Practices,
- The World of M&E 
- Optimising Open Technology Platforms



Educational Sessions

Thought-provoking sessions focused on relevant topics and key priorities that matter to you. We aim to help you navigate the new world, adapt your approach to facilitate the new world and build on the tools you need to help you accelerate your growth.


Networking & Socials

Sponsor Networking Hall

Explore the latest products and services in the market within our sponsor exhibition space. 

Social Evenings

At ITM we understand the importance of expanding your business travel industry network and each educational day will culminate with a night of socialising and entertainment. TripStax begin our energise conference by hosting a Kick-Off Party on a Tuesday night - not to be missed!

25 April - Kick-Off Party
A warm welcome as the ITM community reunites at the largest UK business travel conference of the year
26 April - Chair's Annual Party
Food, refreshments & surprise entertainment you won't want to miss!
27 April - ITM's Annual Gala Dinner
ITM's annual Gala Dinner, including our prestigious Buyer of the Year and Chair's award, raffle and auction in aid of Samaritans followed by an unforgettable night of hilarious entertainment concluding with our legendary Silent Disco! 


ITM Conference Awards

As part of the BGala Dinner, we will be recognising and celebrating the incredible impact our members make across our business travel community. There are 2 award categories and the winner will be individuals who have displayed excellence or made significant contributions to their organisations, travel programmes, industry or ITM. 

- Travel Buyer of the Year Award (Nominate)

This award will focus on the qualities, collaboration, and achievements an individual has demonstrated throughout a challenging time. We are looking for nominations which demonstrate the work buyers have done to adapt to the complex environment and collaborate internally and externally to support their travellers, business objectives and peers whilst continuing to champion the value of travel management. 

Has the Buyer Nominee:
- Adapted - within their role or programme or aligned with changing business needs to add value and raise the profile of the travel function
- Gone above and beyond – demonstrated determination to tackle the challenge ahead and challenge the status quo within their policy
- Inspired or motivated others – in their team, organisation, or peers within the wider ITM Community – sharing insights and offering support. 

 

A Sustainable Conference
 

At ITM we endeavour to work with like-minded venues and companies to ensure we are making all of our events more sustainable.

Direct ATPI

Worried about your carbon footprint at energise? We've partnered up with Direct ATPI to cover all delegate travel to our conference for 2023. 
ATPI’s sustainability division, ATPI Halo will provide accredited carbon-offsetting from its partner Respira for travel to and from the conference for all attending delegates.

Hilton

Travel with Purpose is Hilton's Environmental, Social and Governance (ESG) strategy to drive responsible travel and tourism globally. Through Travel with Purpose, Hilton seeks to create positive environmental and social impact across their operations, supply chain, and communities.

Hilton is focused on paving the way towards a net-zero future and remains committed to helping minimize carbon footprints and redefine sustainable travel. Learn more at esg.hilton.com

In regards to the food cycle and recycling, all food waste will go into a food processor. Please follow this link which explains the process and the benefits Food Waste Transformation | BioteCH4


Event Cycle

Centrepieces with Purpose 
Working with Event Cycle, ITM selected an organisation that works to grow low-impact, local and vegan-grown flowers, half of which are dried on-site using natural processes rather than bleach and chemicals. These are then arranged with fresh flowers to produce low-carbon arrangements for weddings, parties and events.
 
Made for a Longer Life
Once the conference in April is complete the 50 centrepieces will go on to The Pines Care and Nursing Home Hove located less than a mile down the road from where the event is taking place. Making sure the flowers live on for as long as they can. The flowers will find their way into common spaces and resident bedrooms providing a cheery addition they wouldn’t normally have.
 
Prizes for Promoting Reuse
Tentshare is a peer-to-peer tent lending platform trying to tackle the problem of single-use tents and tent disposal at UK festivals. Looking for a way to reward users of the scheme in a sustainable way, Rebecca, Tentshare’s founder, is delighted to be able to make use of any leftover water bottles

“I would love to take these bottles please! I will use them as prizes for people when they list and rent their tents on the Tentshare platform. Increased listings and rentals mean increased carbon efficiency and less single-use tents"



Get Involved

If you would like to join the conversation around our Energise conference, you can do so via #ITM2022 on both Twitter and Linkedin. 

Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponsorship packages. 

Agenda

Tue 25th Apr

8:00 PM
Networking

Welcome Party

Sponsored By TripStax

A warm welcome as the ITM community reunites at the largest UK business travel conference of the year

Wed 26th Apr

7:00 AM
Wellbeing

Wellbeing Energisers

Sponsored By United Airlines

Walk, Run, Pilates or Beach Clean

7:00 AM
Wellbeing

The World of YOU – A Wellbeing Journey

Believe it or not, YOU are the most important person in your world. During this session, we will journey to understand how wellbeing is a critical component of leading a happy, healthy, and positive life. 


We will help you focus your thoughts on taking better care of yourself first. This is your time, for you. 

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Matthew Holman
Amazing Human | Simpila Mental Health
8:30 AM
Networking

Buddy Programme Breakfast

Sponsored By FairFly

The ITM Buddy Programme starts by welcoming first time conference goers, solo attendees and veteran buddies for a networking breakfast

10:00 AM
Session

Energise

Hear from ITM Chair Alison Rogan and CEO Scott Davies as we introduce Accelerate, share the latest insights from our buyers and run through key ITM initiatives for 2023 and beyond


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Alison Rogan
Head of Travel and Events | HSBC
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Scott Davies
Chief Executive Officer | ITM
10:20 AM
Session

Are We Energised?

Ipsos MORI Managing Director Kelly Beaver shares the latest research and insight to describe how people feel about work, life, travel and much more. A perfect way to set the tone for the next two days.

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Scott Davies
Chief Executive Officer | ITM
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Kelly Beaver
Chief Executive, UK & Ireland | Ipsos
10:55 AM
Keynote

Keynote Speaker

Hear from the CEO of one of the largest TMCs. Patrick Andersen shares his views on the recovery, the future role of the TMC and how he is energising his global team

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Richard Tams
Founder & Director | Tailwind Advisory
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Patrick Andersen
Chief Executive Officer | CWT
11:30 AM
Session

A Responsible Conference

ITM takes its role as a leader in event best practice seriously. We'll show you the initiatives we've put in place to tread lightly and help those who may benefit from our thoughtful action.

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Scott Davies
Chief Executive Officer | ITM
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Carina Jandt
Event Cycle
11:40 AM
Networking

Networking Coffee Break

New this year: If you're new to our conferences or just want the extra support, we'll have designated meeting points to connect you with fellow delegate during all of our networking opportunities. 

12:10 PM
Session

Individuality Is Welcome Here

Diverse backgrounds, orientations and viewpoints enrich our work and lives. Hear from senior leaders in the travel industry as to how they see meaningful progress and benefits.

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Clive Wratten
Chief Executive | BTA
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Patrice Gordon
Airline Director, Author and Strategic Advisor | Motivational Speaker
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Damini Onifade
Head of Total Reward and Recognition | Virgin Atlantic
12:50 PM
Keynote

Keynote Speaker

Having navigated the most challenging period in the history of aviation, British Airways is fully focused on delivering the service and operation expected by its customers. Hear from Chief Customer Officer Calum Laming in conversation with Caroline Strachan as we discover the investments and product developments the airline is making to help BA Better World.

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Caroline Strachan
CEO | FESTIVE ROAD
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Calum Laming
Chief Customer Officer | British Airways
1:25 PM
Networking

Networking Lunch

3:00 PM
Buyer Only Session

Buyer Knowledge Exchange

Valuable and unique opportunities for our buyers to share, benchmark and learn on a variety of topics, challenges and opportunities

Session 1

OBT Best Practice

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Kerrie Henshaw-Cox
Associate Director - Business Travel | AstraZeneca

Session 2

Distribution & Content

-

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Natalie Gardner
Sr. Global Travel Manager | Electronic Arts

Session 3

Embedding Sustainable Practice

-

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Cristina Chimenti
Head of Travel | Sky UK Limited
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Emma Eaton
Travel Commodity Manager UK & IE | Siemens

Session 4

The World of M&E

-

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Sue Jones
Global Meeting and Travel Manager | INGKA Group (IKEA)

Session 5

Optimising Open Technology Platforms

-

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Ian Spearing
Founder | Travel Evolution Consulting
3:00 PM
Supplier Workshop

Ready For the Blur

Increased disruption creates increasingly blurred lines between buyers and their suppliers. But blurred lines of responsibility represent an exciting opportunity for suppliers to showcase their expertise and offer innovative solutions. By providing customized services suppliers can differentiate themselves and empower companies to maximize the benefits of business travel. Are you ready for the blur?


A deep insight into the impacts of disruption on travel programmes and processes and where the blurred lines are occurring.

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Karen Hutchings
Founder | Cobb & Hutch Consulting
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Paul Tilstone
Founder | temoji
4:10 PM
Breakout

Breakouts 1

Session 1

Making Corporate Travel Accessible for All

Sponsored By United Airlines

Mobility should not be a privilege.  Providing a travel experience that is accessible for everyone is a growing imperative.  A recent UK government survey found that 22% of the population has a disability - up three points from the prior ten years. In corporate travel, 80% of travel managers feel they lack support in addressing the accessibility needs of their travelers. (GBTA Ladders survey, 2021). Join our session to learn from experts at Google, Amex GBT and United Airlines, who are all on a mission to make travel a more inclusive experience.

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Rob Bray
Senior Travel Vendor Manager | Google
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Dominique Swales
Director Global Accounts | United Airlines
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Kayleigh Rogers
Consulting Manager | American Express Global Business Travel
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Cari Wurzbacher
Key Account Manager | Military & Government | United Airlines

Session 2

Reality Bites - Getting to grips with what you don’t know to better enable cross border travel

Sponsored By CIBTvisas

As international travel and globalised workforces continue to rebuild after three turbulent years, how prepared are you to navigate the complex and every changing rules in a post-pandemic, post-Brexit world? Join us to find out what’s happened so far in 2023 and the things you might need to keep an eye out for in the future. Do you know which COVID legacy changes have been made this year? Which Latin American countries are making wholesale changes to Visa rules? Which countries have hefty fines for travelling on the wrong visa? For answers to these questions and much more, join CIBT’s Reality Bites session.Any business with a globally mobile population will be impacted by the evolving political, economic, sociological and technological changes in the visa and immigration world. Strict adherence to complex global and national legislation in close to 200 destinations worldwide makes for an ever-changing landscape and it’s therefore vitally important that we’re always aware

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Samantha McKnight
Vice President Client Solutions | CIBTvisas
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Carsten Ostberg
Chief Strategy Officer | CIBTvisas

Session 3

The Simple Meetings Framework

Sponsored By hubli

We know that people’s requirements for meetings and events have changed rapidly over the past few years, and most noticeably since COVID. We have seen the reduction of office space and the rise in distributed teams, but still with a need for in-person connections, which has fueled a rapid growth in small team gatherings and meetings. However, most organizations are not prepared and still rely on slow manual servicing which is increasingly proving too costly and not fit for purpose. The purpose of the Simple Meetings Framework (SMF) session is to give you a step-by-step guide to develop a new digital first approach to the rapidly emerging simple and internal meetings segment.  The framework was developed through hubli data, experience and knowledge, combined with the insight and wisdom of our clients and several industry experts, including independent global travel and meetings consultancy FESTIVE ROAD.

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Richard Eades
Global Category Manager (Travel, Meetings & Events) | BP International Ltd
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Mark Nunan
Chief Operating Officer | hubli
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Darren Hall
European Travel Manager / Global fleet Lead | HSBC
5:00 PM
Breakout

Breakouts 2

Session 1

Unlock data-driven innovation across travel and meetings

Sponsored By BCD Travel

We know numbers don’t lie – but are you always able to decipher their meaning? Data has the power to reveal patterns across programs, divulge hidden savings and ultimately drive changes that help you meet business goals. Hear from our client engagement consultant, data guru and events expert on how you can use your data better to understand the entirety of your program. Find out how companies are leveraging technology to map, capture and consolidate trip data across multiple sources. And confidently translate those numbers into actionable insight that benefits your travel and meetings program. Remember, data will tell you a tomato is a fruit. Insight will tell you not to put it in a fruit salad.

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Sarah Whiting
Channels Solutions Lead | Thrust Carbon
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Alison Warwick
Sales Director | BCD Meetings & Events

Session 2

Traveller Wellness – staying energised whilst on the road

Sponsored By Hilton

Wellness offerings by hotels has historically been spas, fitness experiences and amenities. While these continue to be important, a lot has changed recently in terms of traveller expectation. Today, there is not only a growing number of wellness-oriented travellers, but also an expanded definition of “wellness.” Not every traveller has the same interest in wellness. For some people, travel is about fully disengaging from everything, wellness included. This could mean time spent in a spa, maintaining a workout regimen on the road or more healthy meal choices. It may be as simple as appreciating a good night’s sleep or a great shower experience. The panel will discuss the importance of reducing the friction of maintaining healthy habits on the road, whether as a business traveller or a delegate attending a meeting. They will discuss a wider view of wellness, recent trends and share ways in which their organisations are

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Chris Parkin
Senior Director, Hilton Worldwide Sales | Hilton
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Nicholas Nelson
Global Lodgings and EMEIA DM Travel, M&E Leader | EY
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Paul Bates
Executive Head Chef | Hilton London Metropole
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Leyla Tugwell
Global Corporate Travel Manager | Buro Happold Engineering

Session 3

Business Travel Payments Made Simple

Sponsored By Visa

It can be difficult for businesses to know what the best way is to pay for their essential travel bookings, like flight & rail tickets, accommodation and ground transportation as well as meals and entertainment. To come to a decision, businesses require answers to some crucial questions, such as: How can I enable my employees to make business payments? How can I control this? How can I access data to drive business decisions? Should I pay centrally or let my employees make payments individually? How does the booking method (e.g. OBT, TMC) or content (LCC) impact those decisions? Join experts from Visa, Barclaycard and others in a conversation where we answer these questions. In addition, we will share our unique insights on creating the best payment experience to suit your business travel requirements.

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Alison Rogan
Head of Travel and Events | HSBC
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Clive Cornelius
Head of Travel and Procurement segment | Visa
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Helen Hodgkinson
Head of Travel Product and Sustainability Options | Barclays
5:45 PM
Networking

Expo Happy Hour

7:00 PM
Networking

Chair’s Annual Party

Sponsored By Hilton

Food, refreshments & surprise entertainment you won't want to miss!

Thu 27th Apr

7:00 AM
Wellbeing

The World of YOU – A Wellbeing Journey

Believe it or not, YOU are the most important person in your world. During this session, we will journey to understand how wellbeing is a critical component of leading a happy, healthy, and positive life.


We will help you focus your thoughts on taking better care of yourself first. This is your time, for you. 

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Matthew Holman
Amazing Human | Simpila Mental Health
7:00 AM
Wellbeing

Wellbeing Energisers

Sponsored By United Airlines

Walk, Run, Yoga or Beach Clean

9:00 AM
Session

Energise

Introducing Day 2 of our Energise Conference

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Mark Cuschieri
Global Head Travel Management | UBS
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Scott Davies
Chief Executive Officer | ITM
9:10 AM
Session

Sustainability - It’s A Numbers Game

Buyers now need their suppliers to be speaking a different language when it come to responsible and sustainable solutions. If it doesn't pass the scrutiny of auditors it has minimal value as a component of a sustainable travel programme.

LJ
Lee Jackson
Commercial Director | SmartCarbon Calculator
9:45 AM
Session

Whose Content Is It Anway?

Rapid shifts are taking place in the areas of content and distribution. Here industry expert Stewart Harvey share the finding of his independent research and we hear from key stakeholders as to the necessary steps to find workable and value add solutions. A critical exercise for our industry and a session not to missed.

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Gemma King
Vice President, Global Corporate Travel | Omnicom Group
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Carlos Almendros
Global Travel & Card Category Mgr. | Cisco
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Nikki Parsons
Global Director for Travel | Arcadis
10:20 AM
Networking

Coffee Break

11:05 AM
Buyer / Sponsor Networking

Energise Mission

A new and innovative way for our buyers and sponsors to network whilst supporting local communities


11:05 AM
Supplier Only Session

Annual Chair’s Supplier Session

A unique opportunity to understand how the near future of the business travel world looks from the perspective of two of the industry's key global travel and expense leaders.

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Alison Rogan
Head of Travel and Events | HSBC
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Nikki Parsons
Global Director for Travel | Arcadis
12:05 PM
Keynote

Keynote Speaker

An informal and open discussion with the President of American Express Global Business Travel. A chance to gain insights from one of the travel industry’s most influential leaders regarding the future of business travel in terms of growth, technology, distribution, ESG, AI and more !

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Richard Tams
Founder & Director | Tailwind Advisory
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Drew Crawley
President | American Express Global Business Travel
12:40 PM
Networking

Networking Lunch

2:20 PM
Breakout

Breakouts 3

Session 1

Steps to Sustainability; exploring solutions for your travel programme

Sponsored By American Express Global Business Travel

For many organisations, decarbonising business travel is a vital part of their sustainability objectives – with aviation the largest and most challenging component.  Travel managers can play a key role in decoupling business growth from emissions. This interactive session explores how to optimise the strategies and solutions available.

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Sian Ellis
Sustainable Sourcing Assistant Director | EY
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Nicole Sautter
Manager Global Sustainability | American Express Global Business Travel

Session 2

Using technology to connect a distributed workforce in a hybrid era

Sponsored By TROOP

As more and more companies transition to a distributed workforce, it’s becoming increasingly important to find ways to bring people together and foster a sense of community and collaboration, all while managing costs and reducing carbon emissions. In this thought leadership panel session, we’ll explore how companies can leverage technology to successfully bring a distributed workforce together, while also managing  budgets  and carbon footprints.. Our panel will feature two expert speakers and a moderator, all of whom will share their own experiences and insights. They will discuss the challenges and opportunities of managing a distributed workforce and offer practical advice on how to create a strong sense of connection and collaboration among team members who may work in different locations. They will also explore the importance of sustainable travel practices and share best practices for reducing costs and carbon emissions while still meeting business needs.

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Kerrie Henshaw-Cox
Associate Director - Business Travel | AstraZeneca
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James Faux
Growth @ TROOP | TROOP
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Imogen Furness
Global Travel & Meetings Manager | Barclays

Session 3

The price is right!....or wrong! An interactive game of revenue management

Sponsored By easyJet

The session will begin with a very brief overview on the complexity of airline pricing decisions. There will then be an interactive audience exercise that is designed to illustrate the impacts of pricing decisions. The exercise will break the group into teams that will make 13 rounds of pricing decisions against each other, with the goal to maximize revenue in the context of a market with a high amount of business traffic.

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Melissa Skluzacek
Director - Trading & Revenue Management | easyJet
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Adam Hess
Head of Trading | easyJet
3:15 PM
Breakout

Breakouts 4

Session 1

NDC is here. Are you ready?

Sponsored By Amadeus

NDC-sourced content is here and is beginning to scale up. Are you ready to reap the benefits? As often with change, there are mixed reactions… but for those who prefer to “wait and see”, there is a risk of getting behind. Join Amadeus in this 40 mins thought provoking session with Ludo Verheggen, Global Director of Air Distribution Growth at Amadeus and get an answer to those questions you have been asking yourself: • What is taking so long? • Where are we now? • Should I be prepared to make any concessions to enjoy the benefits? • Am I having the right conversation with my TMCs and OBT providers?

LV
Ludo Verheggen
Director Air Distribution Growth | Cytric by Amadeus

Session 2

State of the Rail Nation

Sponsored By Rail Delivery Group

Rail is the sustainability bullet versus other modes. With ESG being so prevalent in culture and business practices, shareholders are wanting to continue to see commitment to the cause and alignment from Corporates to wider government targets that have been set out and practices that are adhering to these objectives. With the ongoing review of travel policies, rail is required to feature higher as the dominant mode within principals and policies. Travellers themselves are making greener choices to not only support the planet, but to aid their own productivity and support their wellbeing. But how is the rail industry investing in business travellers to ensure that they are able to get from a to b (and return), being informed, provided with flexibility, feeling safe, being productive and doing the right thing? Join our session to learn more about what rail is committed to you, your travellers and your business.Join our session

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Clive Wratten
Chief Executive | BTA
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Jacqueline Starr
CEO | Rail Delivery Group
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Claire Walton
Head of Corporate Seles | Avanti West Coast
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Chris Stuart
Commercial Lead - Leisure, Business & International | LNER

Session 3

Traveller Wellbeing - A British Original safety briefing

Sponsored By British Airways, American Airlines

A sneak peak of the new onboard safety video before it’s live on board before 1 May.  Everything that makes Britain unique and original has been the inspiration for the video.  Matt will show the video and give an engaging insight into onboard safety.  Followed by a Q&A session, so please come armed with all those questions you always wanted to ask such as why does the blind have to be open for landing …..

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Matt Whipp
Manager Cabin Safety | British Airways
4:10 PM
Keynote

Keynote Speaker

Ben Fogle has travelled the world and climbed Everest to better understand the human condition and reach his maximum potential. What is your Mount Everest and what can you do to face your fears, find your confidence and find fulfilment. Ben will take our questions and is sure to leave us Energised !

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Ben Fogle
Motivational Speaker
4:55 PM
Educational Close

Energise Close

Wrap up two days of educational content, collaboration and networking

7:00 PM
Networking

ITM Board Drinks Reception

Sponsored By Enterprise Mobility

Join the ITM Board of Directors for a pre dinner drink (or two!)


Those on the ITM Buddy Programme will be meeting one last time before the final social evening

7:45 PM
Networking

Gala Dinner & Awards

Sponsored By British Airways, American Airlines, TRIPBAM

ITM's annual Gala Dinner, including our prestigious Buyer of the Year and Chair's award, raffle and auction in aid of Samaritans followed by an unforgettable night of hilarious entertainment concluding with our legendary Silent Disco! 


Dress Code: Dress to Impress

Partners & Sponsors

Other
edyn Group

Title Sponsor

3Sixty

edyn Group

Title Sponsor

ACC Aviation

edyn Group

Title Sponsor

Agiito

edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

American Express Global Business Travel

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

China Airlines

edyn Group

Title Sponsor

CIBTvisas

edyn Group

Title Sponsor

Conferma

edyn Group

Title Sponsor

CWT

edyn Group

Title Sponsor

Delta Air Lines

edyn Group

Title Sponsor

Direct ATPI

edyn Group

Title Sponsor

easyJet

edyn Group

Title Sponsor

edyn

edyn Group

Title Sponsor

Egencia

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

Event Cycle

edyn Group

Title Sponsor

EventWell

edyn Group

Title Sponsor

FairFly

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

Healix International

edyn Group

Title Sponsor

Hilton

edyn Group

Title Sponsor

hubli

edyn Group

Title Sponsor

Iberia

edyn Group

Title Sponsor

Marriott International

edyn Group

Title Sponsor

Melia Hotels International

edyn Group

Title Sponsor

Optimiser

edyn Group

Title Sponsor

Qatar Airways

edyn Group

Title Sponsor

Rail Delivery Group

edyn Group

Title Sponsor

SilverDoor

edyn Group

Partner Sponsor

Simpila Mental Health

edyn Group

Title Sponsor

Staycity Aparthotels

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Partner Sponsor

Technovation

edyn Group

Title Sponsor

TRIPBAM

edyn Group

Title Sponsor

TripStax

edyn Group

Title Sponsor

TROOP

edyn Group

Title Sponsor

Uber For Business

edyn Group

Title Sponsor

United Airlines

edyn Group

Title Sponsor

Virgin Atlantic

edyn Group

Title Sponsor

Visa

Speakers

KEYNOTE SPEAKERS

Patrick Andersen

Chief Executive Officer | CWT

Wednesday Apr 26, 2023 [10:55 AM - 11:30 AM]

Kelly Beaver

Chief Executive, UK & Ireland | Ipsos

Wednesday Apr 26, 2023 [10:20 AM - 10:55 AM]

Ben Fogle

Motivational Speaker

Thursday Apr 27, 2023 [4:10 PM - 4:55 PM]

Drew Crawley

President | American Express Global Business Travel

Thursday Apr 27, 2023 [12:05 PM - 12:40 PM]

Calum Laming

Chief Customer Officer | British Airways

Wednesday Apr 26, 2023 [12:50 PM - 1:25 PM]

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

[9:00 AM - 9:10 AM], [11:30 AM - 11:40 AM], [10:20 AM - 10:55 AM], [10:00 AM - 10:20 AM]

Alison Rogan

Head of Travel and Events | HSBC

[11:05 AM - 12:05 PM], [10:00 AM - 10:20 AM]

Richard Tams

Founder & Director | Tailwind Advisory

[12:05 PM - 12:40 PM], [10:55 AM - 11:30 AM]

Nikki Parsons

Global Director for Travel | Arcadis

[9:45 AM - 10:20 AM], [11:05 AM - 12:05 PM]

Gemma King

Vice President, Global Corporate Travel | Omnicom Group

[9:45 AM - 10:20 AM]

Sue Jones

Global Meeting and Travel Manager | INGKA Group (IKEA)

Patrice Gordon

Airline Director, Author and Strategic Advisor | Motivational Speaker

[12:10 PM - 12:50 PM]

Catherine Logan

Regional Senior Vice President - EMEA & APAC | Global Business Travel Association

Matthew Holman

Amazing Human | Simpila Mental Health

[7:00 AM - 7:40 AM], [7:00 AM - 7:40 AM]

Richard Eades

Global Category Manager (Travel, Meetings & Events) | BP International Ltd

Lee Jackson

Commercial Director | SmartCarbon Calculator

[9:10 AM - 9:45 AM]

Damini Onifade

Head of Total Reward and Recognition | Virgin Atlantic

[12:10 PM - 12:50 PM]

Nicole Sautter

Manager Global Sustainability | American Express Global Business Travel

Chris Stuart

Commercial Lead - Leisure, Business & International | LNER

Material

Internal Approval Letter (Business Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

For Business Suppliers to get approval to attend Conference

Internal Approval Letter (Buyers)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Buyers to get approval to attend Conference

Internal Approval Letter (Connect Supplier)

Pre Event Material

Upload Date: 03 Oct 2022

Letter for Connect Suppliers to get approval to attend Conference

ITM energise Conference 2023 | Photos

Post Event Material

Upload Date: 09 May 2023

View the photos from our 2023 Conference

Are We Energised | energise

Post Event Material

Upload Date: 09 May 2023

Kelly Beaver Slide Deck

Individuality is Welcome Here | energise

Post Event Material

Upload Date: 09 May 2023

Full slide deck

Annual Chairs Session | energise

Post Event Material

Upload Date: 09 May 2023

Full slide deck

Venue

DoubleTree by Hilton Brighton Metropole

About Venue

Address

Kings Road

Brighton, Sussex, United Kingdom, BN1 2FU

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business IP Supplier £ 879.00 (Ex. VAT)
Business IP Buyer Free
Business Supplier £ 879.00 (Ex. VAT)
Business Buyer Free
Connect IP Supplier £ 1178.00 (Ex. VAT)
Connect Supplier £ 1178.00 (Ex. VAT)
Connect IP Buyer £ 249.00 (Ex. VAT)
Connect Buyer £ 249.00 (Ex. VAT)
Registration Closes

Sunday Apr 16, 2023

5:00 PM Europe/London
Event Starts

Tuesday Apr 25, 2023

7:00 PM Europe/London
Event Ends

Thursday Apr 27, 2023

11:45 PM Europe/London
Venue

DoubleTree by Hilton Brighton Metropole

Brighton

PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 14 January 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 16 January 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Summit

All Member 22 January 2025

Trending

AN ITM SIGNATURE EVENT During this event, we will hear and debate how our esteemed speakers see 2025 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2025 and beyond. We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.   *Our agenda is subject to change
In Person | Learn more
Webinar

All Member 30 January 2025

Neurodiversity Webinar

Neurodiversity Webinar Are you keen to make your events neuroinclusive but unsure where to begin? Or perhaps you’re already taking steps and want confirmation that you’re on the right path, with fresh ideas for further improvement. In this online session, Helen Moon will guide you through what you need to know, offering essential hints, tips, and answers to your neuroinclusion questions. Come prepared with your specific concerns, and Helen will equip you with practical strategies to ensure your events are accessible and inclusive, creating spaces where all minds can thrive. As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and
Virtual | Learn more
Meeting

Buyer Only 11 February 2025

Buyer Knowledge Exchange | Dedicated Topic (tbc) Special

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 13 February 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Webinar

All Member 26 February 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 27 February 2025

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated   Note: This event is exclusively for Travel Managers.   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions
In Person | Learn more
Meeting

Buyer Only 05 March 2025

Chair’s Lunch

Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was
In Person | Learn more
Meeting

Buyer Only 11 March 2025

Buyer Knowledge Exchange | Dedicated Topic Special

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more