#Trending

Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM


#Trending

During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.   
 
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.

*Our agenda is subject to change

Agenda

Thu 8th Dec

10:00 AM
Welcome

Opening & Introduction

Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.


Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.

agenda speaker image
Alison Rogan
Head of Travel and Events | HSBC
agenda speaker image
Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session

Explore, Interpret, Discuss

During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.

The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.

agenda speaker image
Alison Rogan
Head of Travel and Events | HSBC
agenda speaker image
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
agenda speaker image
Nikki Rogan
Senior Strategic Customer Success Manager | Spotnana
agenda speaker image
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session

Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks

As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.

agenda speaker image
Kerrie Henshaw-Cox
Director Global Procurement | AstraZeneca
agenda speaker image
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
agenda speaker image
Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session

Business Consulting– What Lies Ahead?

Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.

agenda speaker image
Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking

Networking Break

12:00 PM
Session

Round Table Working Session

Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.

 
Each group will take a few minutes to report back at the end of the session.

12:25 PM
Session

Where Do We Go From Here? Forecasting Air and Hotel Pricing

During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.


Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future

agenda speaker image
James Marchant
Head of Business Development | easyJet
agenda speaker image
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
agenda speaker image
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
agenda speaker image
Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking

Networking Lunch

1:40 PM
Session

The future of work is here - Can your T&E keep up?

Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry. 

agenda speaker image
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
agenda speaker image
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session

Is 2023 the year of the modal shift?

In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.

2:30 PM
Session

The Big Idea: Unveiled

Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception. 

agenda speaker image
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
2:55 PM
Closing

Event Close

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amadeus

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

TRIPBAM

Speakers

FEATURED SPEAKERS

Alison Rogan

Head of Travel and Events | HSBC

[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]

Tony McGetrick

VP & Director of Sales & Marketing, UK & Ireland | BCD Travel

[2:30 PM - 2:55 PM]

Nikki Rogan

Senior Strategic Customer Success Manager | Spotnana

[10:15 AM - 10:45 AM]

Jan T. Jacobsen

Global Procurement Director Travel & Mobility | Accenture

[10:15 AM - 10:45 AM]

Graeme Milne

Director Sales & Account Management UK,I and Nordics | Amadeus Cytric

[1:40 PM - 2:05 PM]

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

[10:45 AM - 11:10 AM]

Richard Treeves

Head of Integrated Ops Control | British Airways

[10:45 AM - 11:10 AM]

Lauren Reay

Account Director - Managed Partnerships | Amercian Express Global Business Travel

[12:25 PM - 12:50 PM]

Material

Event Photos | Trending 2022

Post Event Material

Upload Date: 09 Dec 2022

View the full set of photos from the 2022 Trending Summit

Trending Summit 2022 | Slide Deck

Post Event Material

Upload Date: 09 Dec 2022

Set of slides from the event 

Trending Summit 2022 | FREENOW Slides

Post Event Material

Upload Date: 12 Dec 2022

The full slide deck from FREENOW

Venue

Tower Suites by Blue Orchid

About Venue

Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station

Address

100 Minories

London, Greater London, United Kingdom, EC3N 1JY

View On Map

Public Transportation

By Train

15min walk from Liverpool Street Station

By Tube

Tower Hill Tube Station

Parking

Nearest parking available is the Minories Car Park and Q-Park Car Park

Location On Map

Registration Fee
Non Members £ 99.00 (Ex. VAT)
Business Buyer Free
Connect Buyer £ 79.00 (Ex. VAT)
Business Supplier Free
Connect Supplier £ 79.00 (Ex. VAT)
Business IP Buyer Free
Connect IP Buyer £ 79.00 (Ex. VAT)
Business IP Supplier Free
Connect IP Supplier £ 79.00 (Ex. VAT)
Registration Closes

Wednesday Dec 07, 2022

12:00 AM Europe/London
Event Time

Thursday Dec 08, 2022

10:00 AM to 3:00 PM Europe/London
Venue

Tower Suites by Blue Orchid

London

PARTNERS & SPONSORS

UPCOMING EVENTS

Social

All Member 03 July 2025

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community.   This is a fantastic opportunity to:   • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience.   Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limitied capacity! Book now to avoid disappointment!    We look forward to welcoming you!
In Person | Learn more
Social

All Member 10 July 2025

Summer Social

Celebrate the Season with Style!   We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style!   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
In Person | Learn more
Meeting

Buyer Only 15 July 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 17 July 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Webinar

All Member 22 July 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 09 September 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Meeting

Buyer Only 11 September 2025

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Showcase

Buyer Only 17 September 2025

Showcase (Topic TBA)

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Virtual | Learn more
Webinar

All Member 23 September 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 24 September 2025

Quarterly Ireland Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided   Note: This event is exclusively for Travel Managers.   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions as ever
In Person | Learn more