Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:15 AM]
#Trending
Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM
#Trending
During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
Agenda
Thu 8th Dec
10:00 AM
Welcome
Welcome
Opening & Introduction
Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.
Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.
Alison Rogan
Head of Travel and Events | HSBC
Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session
Session
Explore, Interpret, Discuss
During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.
The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.
Alison Rogan
Head of Travel and Events | HSBC
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
Nicola-Jayne Rogan
Senior Strategic Account Manager | Spotnana
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session
Session
Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks
As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.
Kerrie Henshaw-Cox
- | -
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session
Session
Business Consulting– What Lies Ahead?
Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.
Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking
Networking
Networking Break
12:00 PM
Session
Session
Round Table Working Session
Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.
Each group will take a few minutes to report back at the end of the session.
12:25 PM
Session
Session
Where Do We Go From Here? Forecasting Air and Hotel Pricing
During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.
Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future
James Marchant
Head of Business Development | easyJet
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking
Networking
Networking Lunch
1:40 PM
Session
Session
The future of work is here - Can your T&E keep up?
Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session
Session
Is 2023 the year of the modal shift?
In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.
2:30 PM
Session
Session
The Big Idea: Unveiled
Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception.
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
2:55 PM
Closing
Closing
Event Close
Partners & Sponsors
Other
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
FREENOW for Business
Title Sponsor
TRIPBAM
Speakers
FEATURED SPEAKERS
Alison Rogan
Head of Travel and Events | HSBC
[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
[2:30 PM - 2:55 PM]
James Marchant
Head of Business Development | easyJet
[12:25 PM - 12:50 PM]
Nicola-Jayne Rogan
Senior Strategic Account Manager | Spotnana
[10:15 AM - 10:45 AM]
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
[10:15 AM - 10:45 AM]
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
[10:15 AM - 10:45 AM]
Kerrie Henshaw-Cox
- | -
[10:45 AM - 11:10 AM]
Peter Grover
Managing Director | TRIPBAM
[12:25 PM - 12:50 PM]
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
[1:40 PM - 2:05 PM]
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
[10:45 AM - 11:10 AM]
Richard Treeves
Head of Integrated Ops Control | British Airways
[10:45 AM - 11:10 AM]
Dan Beauchamp
Vice President Consulting | Amex GBT
[11:10 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[1:40 PM - 2:05 PM]
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
[12:25 PM - 12:50 PM]
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
[12:25 PM - 12:50 PM]
Material
Event Photos | Trending 2022
Post Event Material
Upload Date: 09 Dec 2022
View the full set of photos from the 2022 Trending Summit
Trending Summit 2022 | Slide Deck
Post Event Material
Upload Date: 09 Dec 2022
Set of slides from the event
Trending Summit 2022 | FREENOW Slides
Post Event Material
Upload Date: 12 Dec 2022
The full slide deck from FREENOW
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Non Members
£ 99.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 79.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 79.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 79.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 79.00 (Ex. VAT)
Registration Closes
Wednesday Dec 07, 2022
12:00 AM Europe/LondonEvent Time
Thursday Dec 08, 2022
10:00 AM to 3:00 PM Europe/LondonVenue
Tower Suites by Blue Orchid
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending] Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif]
Networking
Buyer Only 26 February 2026
Ireland Network: Buyers
Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049] [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png]
Networking
All Member 26 February 2026
Ireland Network
We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png] [https://www.itm.org.uk/events/evt-001047]
Showcase
Buyer Only 04 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]
Meeting
Buyer Only 05 March 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Meeting
Buyer Only 05 March 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by a former ITM Chair or influential figure from our community. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other
Showcase
Buyer Only 12 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
Webinar
All Member 18 March 2026
Neurodiversity & Air Travel
Are travellers’ neurodiversity needs truly being met throughout the air travel journey? What more must be done to ensure that airlines and their service models fully accommodate travellers with diverse cognitive, sensory, and communication needs? As part of our ongoing commitment to support our wonderfully diverse community, we continue to work with partners across the travel ecosystem to inspire genuinely inclusive programmes, products, and services. Following our recent webinar exploring Neurodiversity & the Airport Traveller Experience, this follow-up session turns the focus to Airlines & Neurodiversity. We will look at the onboard experience, pre-flight communication, crew training, seating and cabin considerations, environmental triggers, and the practical steps airlines are taking — or need to take — to support neurodiverse travellers more effectively. Join Tiffany Casson of Intel as she leads a discussion with accessibility experts Anna-Ruth Cockerham and Christianna Best, sharing lived experiences, current initiatives, and opportunities for meaningful improvement within the airline environment.
