Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:15 AM]
#Trending
Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM
#Trending
During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
Agenda
Thu 8th Dec
10:00 AM
Welcome
Welcome
Opening & Introduction
Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.
Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.
Alison Rogan
Head of Travel and Events | HSBC
Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session
Session
Explore, Interpret, Discuss
During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.
The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.
Alison Rogan
Head of Travel and Events | HSBC
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
Nikki Rogan
Senior Strategic Customer Success Manager | Spotnana
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session
Session
Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks
As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.
Kerrie Henshaw-Cox
Director Global Procurement | AstraZeneca
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session
Session
Business Consulting– What Lies Ahead?
Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.
Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking
Networking
Networking Break
12:00 PM
Session
Session
Round Table Working Session
Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.
Each group will take a few minutes to report back at the end of the session.
12:25 PM
Session
Session
Where Do We Go From Here? Forecasting Air and Hotel Pricing
During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.
Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future
James Marchant
Head of Business Development | easyJet
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking
Networking
Networking Lunch
1:40 PM
Session
Session
The future of work is here - Can your T&E keep up?
Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session
Session
Is 2023 the year of the modal shift?
In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.
2:30 PM
Session
Session
The Big Idea: Unveiled
Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception.
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
2:55 PM
Closing
Closing
Event Close
Partners & Sponsors
Other
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
FREENOW for Business
Title Sponsor
TRIPBAM
Speakers
FEATURED SPEAKERS
Alison Rogan
Head of Travel and Events | HSBC
[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | BCD Travel
[2:30 PM - 2:55 PM]
James Marchant
Head of Business Development | easyJet
[12:25 PM - 12:50 PM]
Nikki Rogan
Senior Strategic Customer Success Manager | Spotnana
[10:15 AM - 10:45 AM]
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
[10:15 AM - 10:45 AM]
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
[10:15 AM - 10:45 AM]
Kerrie Henshaw-Cox
Director Global Procurement | AstraZeneca
[10:45 AM - 11:10 AM]
Peter Grover
Managing Director | TRIPBAM
[12:25 PM - 12:50 PM]
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
[1:40 PM - 2:05 PM]
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
[10:45 AM - 11:10 AM]
Richard Treeves
Head of Integrated Ops Control | British Airways
[10:45 AM - 11:10 AM]
Dan Beauchamp
Vice President Consulting | Amex GBT
[11:10 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[1:40 PM - 2:05 PM]
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
[12:25 PM - 12:50 PM]
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
[12:25 PM - 12:50 PM]
Material
Event Photos | Trending 2022
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Trending Summit 2022 | Slide Deck
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Set of slides from the event
Trending Summit 2022 | FREENOW Slides
Post Event Material
Upload Date: 12 Dec 2022
The full slide deck from FREENOW
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Non Members
£ 99.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 79.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 79.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 79.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 79.00 (Ex. VAT)
Registration Closes
Wednesday Dec 07, 2022
12:00 AM Europe/LondonEvent Time
Thursday Dec 08, 2022
10:00 AM to 3:00 PM Europe/LondonVenue
Tower Suites by Blue Orchid
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 09 September 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 11 September 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
Meeting
Buyer Only 11 September 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
Webinar
All Member 23 September 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 24 September 2025
Quarterly Ireland Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions as ever
Meeting
Buyer Only 25 September 2025
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions
Meeting
Buyer Only 07 October 2025
Buyer Knowledge Exchange | Dedicated AI Special
This BKE will focus on an AI. Find out what’s available, and considerations for travel tech application within your travel programme at our dedicated AI special. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group
Conference
All Member 27 October 2025
ITM Autumn Conference 2025
ITM AUTUMN CONFERENCE 2025: A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over
Meeting
Buyer Only 04 November 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 06 November 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
