Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:15 AM]
#Trending
Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM
#Trending
During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
Agenda
Thu 8th Dec
10:00 AM
Welcome
Welcome
Opening & Introduction
Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.
Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.
Alison Rogan
Head of Travel and Events | HSBC
Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session
Session
Explore, Interpret, Discuss
During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.
The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.
Alison Rogan
Head of Travel and Events | HSBC
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
Nikki Rogan
Senior Strategic Account Manager | Spotnana
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session
Session
Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks
As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.
Kerrie Henshaw-Cox
-VP Sourcing & Supplier Relations | Barclays
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session
Session
Business Consulting– What Lies Ahead?
Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.
Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking
Networking
Networking Break
12:00 PM
Session
Session
Round Table Working Session
Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.
Each group will take a few minutes to report back at the end of the session.
12:25 PM
Session
Session
Where Do We Go From Here? Forecasting Air and Hotel Pricing
During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.
Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future
James Marchant
Head of Business Development | easyJet
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking
Networking
Networking Lunch
1:40 PM
Session
Session
The future of work is here - Can your T&E keep up?
Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session
Session
Is 2023 the year of the modal shift?
In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.
2:30 PM
Session
Session
The Big Idea: Unveiled
Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception.
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | -
2:55 PM
Closing
Closing
Event Close
Partners & Sponsors
Other
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
FREENOW for Business
Title Sponsor
TRIPBAM
Speakers
FEATURED SPEAKERS
Alison Rogan
Head of Travel and Events | HSBC
[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | -
[2:30 PM - 2:55 PM]
James Marchant
Head of Business Development | easyJet
[12:25 PM - 12:50 PM]
Nikki Rogan
Senior Strategic Account Manager | Spotnana
[10:15 AM - 10:45 AM]
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
[10:15 AM - 10:45 AM]
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
[10:15 AM - 10:45 AM]
Kerrie Henshaw-Cox
-VP Sourcing & Supplier Relations | Barclays
[10:45 AM - 11:10 AM]
Peter Grover
Managing Director | TRIPBAM
[12:25 PM - 12:50 PM]
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
[1:40 PM - 2:05 PM]
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
[10:45 AM - 11:10 AM]
Richard Treeves
Head of Integrated Ops Control | British Airways
[10:45 AM - 11:10 AM]
Dan Beauchamp
Vice President Consulting | Amex GBT
[11:10 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[1:40 PM - 2:05 PM]
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
[12:25 PM - 12:50 PM]
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
[12:25 PM - 12:50 PM]
Material
Event Photos | Trending 2022
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Trending Summit 2022 | Slide Deck
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Set of slides from the event
Trending Summit 2022 | FREENOW Slides
Post Event Material
Upload Date: 12 Dec 2022
The full slide deck from FREENOW
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Non Members
£ 99.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 79.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 79.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 79.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 79.00 (Ex. VAT)
Registration Closes
Wednesday Dec 07, 2022
12:00 AM Europe/LondonEvent Time
Thursday Dec 08, 2022
10:00 AM to 3:00 PM Europe/LondonVenue
Tower Suites by Blue Orchid
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 07 July 2026
Buyer Knowledge Exchange: Value of Managed Travel Programmes
ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
Buyer Only 16 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Social
All Member 17 September 2026
Platinum Manchester Celebration
Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
ITM Autumn Conference 2026
A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. • A supportive, inclusive experience that
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
All Member 15 October 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Webinar
All Member 20 October 2026
Neurodiversity Webinar
Join us for our upcoming Neurodiversity Webinar this October, as we continue our series of conversations designed to support greater understanding and awareness across the business travel community. Further details, including the confirmed topic and speakers, will be announced soon. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. More information will be shared shortly. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]
Social
All Member 21 October 2026
Platinum Scotland Celebration
Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
