Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:15 AM]
#Trending
Sponsored By British Airways, American Airlines, Amadeus, FREENOW for Business, Amex GBT, TRIPBAM
#Trending
During this event we will hear and debate how our esteemed speakers see 2023 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2023 and beyond.
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
We will also share the results of our annual Buyer Priorities survey which was distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
Agenda
Thu 8th Dec
10:00 AM
Welcome
Welcome
Opening & Introduction
Join Scott Davies and Alison Rogan as they reflect on 2022 before swiftly changing their focus to the year ahead and how, as a community and industry, we can work collaboratively to strengthen programmes, partnerships and our industry’s attractiveness.
Scott will share ITM's recent buyer survey results which will set out the collective view of ITM's buyer members in terms of their priorities and focus for 2023.
Alison Rogan
Head of Travel and Events | HSBC
Scott Davies
Chief Executive Officer | ITM
10:15 AM
Session
Session
Explore, Interpret, Discuss
During this session we hear from ITMs Chair, Alison Rogan, and a panel of expert Travel Managers as they review the buyer priority survey results and delve into some of the standout statistics. They will also discuss their views on the priorities for 2023, what’s driving them and what they expect will be there focus in 2023.
The session will also touch on the current state of the industry and how they view their supplier partnerships evolving in the year ahead.
Alison Rogan
Head of Travel and Events | HSBC
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
Nikki Rogan
Senior Strategic Account Manager | Spotnana
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
10:45 AM
Session
Session
Resilience & Reinvention- How Airlines Overcome, Adapt, and Reposition after Global Shocks
As business travel continues to rebound what can we truly expect of the airport experience in 2023 and beyond. Are security lines and 3-hour check-in requirements the new norm, or is there light at the end of the long pandemic tunnel.
Kerrie Henshaw-Cox
VP Sourcing & Supplier Relations | Barclays
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
Richard Treeves
Head of Integrated Ops Control | British Airways
11:10 AM
Session
Session
Business Consulting– What Lies Ahead?
Dan Beauchamp will identify some of the key trends and challenges that will impact travel in 2023 and ask how travel buyers and managers can respond. Against the background of economic uncertainty, shifting work patterns, new and accelerating corporate priorities, and changing traveller expectations, what do travel managers need to do to support their travellers and enable their organisations. By taking the initiative on these critical issues, travel managers have an opportunity to grow their role and influence among their peers.
Dan Beauchamp
Vice President Consulting | Amex GBT
11:35 AM
Networking
Networking
Networking Break
12:00 PM
Session
Session
Round Table Working Session
Following the morning break, delegates will work together in small groups to discuss the results and share back what stands out for them. Identifying tangible actions that buyers could take, alongside their supplier partners, to address and/or support some of the priorities or challenges.
Each group will take a few minutes to report back at the end of the session.
12:25 PM
Session
Session
Where Do We Go From Here? Forecasting Air and Hotel Pricing
During this session TRIPBAM will look at projected airfare and hotel pricing for the next 6 months and what it means for your travel programme.
Utilising TRIPBAM's full data and analytics, we will also cover:
• Expected industry trends and forecasts
• Practical steps to maximise savings opportunities
• Recommendations for a strategic programme in the future
James Marchant
Head of Business Development | easyJet
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
Peter Grover
Managing Director | TRIPBAM
12:50 PM
Networking
Networking
Networking Lunch
1:40 PM
Session
Session
The future of work is here - Can your T&E keep up?
Hear from some of the leading suppliers and thought leaders in the Ground Transportation space around the current challenges and future trends of the industry.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
2:05 PM
Session
Session
Is 2023 the year of the modal shift?
In this presentation, Niall Carlson, General Manager at FREE NOW Ireland, will explore what is coming next for ground transportation in line with the growing sustainability focus and multi-modal shift. Niall will highlight what this means to travel buyers and how they can prepare for a successful 2023.
2:30 PM
Session
Session
The Big Idea: Unveiled
Talent is hard to come by and even harder to attract when an industry loses its lustre. How do we make travel a reason people want to work for an organisation, or indeed join the travel industry itself? We’ll share key findings from a GBTA Europe workshop on this existential issue – including how D&I, modern technologies, traveller well-being, and sustainability can support a fundamental shift in perception.
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | -
2:55 PM
Closing
Closing
Event Close
Partners & Sponsors
Other
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
FREENOW for Business
Title Sponsor
TRIPBAM
Speakers
FEATURED SPEAKERS
Alison Rogan
Head of Travel and Events | HSBC
[10:00 AM - 10:15 AM], [10:15 AM - 10:45 AM]
Tony McGetrick
VP & Director of Sales & Marketing, UK & Ireland | -
[2:30 PM - 2:55 PM]
James Marchant
Head of Business Development | easyJet
[12:25 PM - 12:50 PM]
Nikki Rogan
Senior Strategic Account Manager | Spotnana
[10:15 AM - 10:45 AM]
Beejal Ruparelia
Meet and Travel Leader | IKEA Group
[10:15 AM - 10:45 AM]
Jan T. Jacobsen
Global Procurement Director Travel & Mobility | Accenture
[10:15 AM - 10:45 AM]
Kerrie Henshaw-Cox
VP Sourcing & Supplier Relations | Barclays
[10:45 AM - 11:10 AM]
Peter Grover
Managing Director | TRIPBAM
[12:25 PM - 12:50 PM]
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
[1:40 PM - 2:05 PM]
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
[10:45 AM - 11:10 AM]
Richard Treeves
Head of Integrated Ops Control | British Airways
[10:45 AM - 11:10 AM]
Dan Beauchamp
Vice President Consulting | Amex GBT
[11:10 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[1:40 PM - 2:05 PM]
Tracy Adams-Regnerus
Manager, Global Travel Operations | RELX Group PLC
[12:25 PM - 12:50 PM]
Lauren Reay
Account Director - Managed Partnerships | Amercian Express Global Business Travel
[12:25 PM - 12:50 PM]
Material
Event Photos | Trending 2022
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Upload Date: 09 Dec 2022
View the full set of photos from the 2022 Trending Summit
Trending Summit 2022 | Slide Deck
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Upload Date: 09 Dec 2022
Set of slides from the event
Trending Summit 2022 | FREENOW Slides
Post Event Material
Upload Date: 12 Dec 2022
The full slide deck from FREENOW
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Non Members
£ 99.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 79.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 79.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 79.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 79.00 (Ex. VAT)
Registration Closes
Wednesday Dec 07, 2022
12:00 AM Europe/LondonEvent Time
Thursday Dec 08, 2022
10:00 AM to 3:00 PM Europe/LondonVenue
Tower Suites by Blue Orchid
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 11 November 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Michael Funnell (Barclays). Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from
Social
All Member 17 November 2026
Platinum Ireland Celebration
Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 24 November 2026
Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Meeting
Buyer Only 25 November 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
Social
All Member 25 November 2026
Platinum Winter Celebration
Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
Meeting
Buyer Only 08 December 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 10 December 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 12 January 2027
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Summit
All Member 21 January 2027
Trending
An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
Webinar
Supplier Only 28 January 2027
Buyer Focus
A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom
