Manchester Summit

Sponsored By Meliá Hotels International, TRIPBAM, TripStax, RiskPal Ltd

Manchester Summit

ITM returns to Manchester!

ITM is delighted to return to Manchester for a half day summit and social. The day will begin with a Buyer Roundtable working lunch which is designed to bring buyer members together so they can share and discuss what they are working on, raise the latest industry challenges impacting their programme, or simply ask their industry peers advice on a particular category or traveller communication.

Following the lunch ITMs supplier members will join the event where we will hear from expert speakers on their views on the recovery, the key trends that will reshape our industry and how we can collectively move forward for the benefit of all.

The day will also be followed by networking drinks.

The agenda is subject to change

Registration is now closed as we have reached capacity. If you would still like to attend, please email secretariat@itm.org.uk to join our waiting list.

Agenda

Thu 17th Nov

12:30 PM
Buyer Exclusive

Buyer Only Roundtable Lunch

2:00 PM
Welcome

Opening & Introduction

Alison Rogan

Head of Travel and Events | HSBC

Scott Davies

Chief Executive Officer | ITM

2:05 PM
Session

Rebuilding a Region

Our opening session will focus on the Manchester region where we will be joined by a significant industry figure and organisation central to the region’s growth and rebuild.

This session will explore how the business environment in Manchester is rebuilding, within their area of expertise, and what the key enablers are to support a successful last quarter of 2022 and beyond.

Following the presentation Scott will moderate a discussion and provide the opportunity for delegates to ask these experts their views on the region and the key challenges and opportunities facing their business segments/members.

Shaun Hinds

Chief Executive at Manchester Central | -

Eamonn Boylan

Chief Executive (GMCA) | Transport for Greater Manchester (TfGM)

2:40 PM
Session

Transforming Travel Management Through Embedding Terrific Tech

With an increasing complex business travel environment and myriad of priorities which need to be delivered on there is no doubt that resource and bandwidth will remain a fundamental challenge as we look at the future of travel management.

To deliver a purposeful Travel Programme which supports an organisations’ accelerated business priorities there is no doubt Travel Managers will need to review what they do and how they do it, alongside their TMC partners. This is where technology – both advancements in existing technologies and new entrants to the industry can prove their worth by taking some elements of the ‘to do’ list away and presenting a solution which supports not only efficiencies but also creates space for a new era of truly strategic travel management.

Gavin Sanderson

Director of Client Development | Gray Dawes Travel

Juliette Jackman

Senior Manager, UK and Switzerland | Deloitte

3:10 PM
Networking

Networking Break

3:35 PM
Session

Flying High

During this session we will investigate what scope 3 emissions are and how as an industry we must truly collaborate and remove competitive barriers to working together to address and truly make a difference.

We all have a united goal to protect our planet and that we have limited time to act. We must all take individual responsibility and look at how we can take steps to leave as little of a travel footprint as we can whilst continuing to deliver the multitude of economic and social benefits our industry delivers.

During this session we will hear what scope 3 emissions are, how we can address them and build measurable goals alongside the reality of SAF and where that fits in to any responsible ‘plan’.

Daniel Cockton

VP - Global Travel Services | Wood PLC

Alix Farr

Sustainability Lead | Skyscanner

Avigail Kohn

Product Manager | SkyNRG

4:00 PM
Session

Protecting our Travellers and Managing Risk- ISO 31030

This session will analyse the ISO 31030 travel risk management standard and how it can impact your business. We will hear from travel risk management specialists, RiskPal, on the purpose of the ISO 31030, what you need to know and why it’s relevant to traveller safety.

Following a brief 10-minute presentation we will then invite one of our buyer members to the panel to share their views on how travel risk management is evolving.

Daniel Cockton

VP - Global Travel Services | Wood PLC

Julie O’Leary

Global Category Manager - Travel and Events | British Council

Tom Bacon

COO | RiskPal Ltd

4:30 PM
Session

The Current Reality of Travel Management

Rebuilding travel programmes, balancing internal needs and demands against industry servicing challenges, managing new rules and legislation on EU travel and payments, supporting changing business priorities and traveller needs….. the travel managers to do list goes on in a new more complex era of travel management.

During todays panel we will discuss the current reality of travel management and the pressures travel managers as they rebuild their travel programmes and reset their priorities. We look at how travel has returned in the last quarter and what our expectations and predictions may be for business travel into the first half of 2023 against a growing list of headwinds and uncertainty on how the industry will adapt.