By Train
ITM Achievement Awards
Sponsored By Agiito, Amex GBT, Aniseed Photo, Anna Valley, Copy and Print, edyn, FREENOW for Business, Hilton, Leonardo Hotels, LNER, Roomzzz Aparthotels, Simard, Spotnana, The Production Department, TripStax, United Airlines
ITM Achievement Awards
ITM is excited to launch our inaugural ITM Achievement Awards
We are pleased to announce a new event in our annual calendar.
The success and popularity of the ITM Mentoring Programme has led to the launch of a new lunch time awards ceremony taking place in London.
Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network.
Meet the judges
- Scott Davies, CEO | ITM
- Alison Rogan, Chair | ITM and Director, Head of Travel and Expense | Barclays
- Richard Tams, Founder & Director | Tailwind Advisory
- Kerrie Henshaw-Cox, Global Category Lead | AstraZeneca
- Steve Proud, EMEA Travel Manager & Global Airline Program Manager | Citi
- Eloise Ferrara-Neched, Senior Procurement Manager | Royal Mail
The Awards
Category - General
- Game Changer (Individual) Sponsored by Edyn
- Game Changer (Team) Sponsored by Simard
This years Game Changer awards will recognise exceptional drive, bold approach and a confidence to pursue change to overcome a company, client or industry challenge.
- Programme Achievement (Individual) Sponsored by TripStax
- Programme Achievement (Team) Sponsored by Roomzzz
This award will recognise the step changes made in Travel/Travel & Meetings & Expense Programmes to bring maximum value to the end to end experience. It could be a single piece of the puzzle, re-design of the programme, technology based or a re-focus of the resource in place.
- Service Excellence (Individual) Sponsored by Hilton
- Service Excellence (Team) Sponsored by FREENOW
Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best in class delivery of a Travel/Travel & Meetings & Expense Programme.
Category - Mentoring
- Mentor of the Year Sponsored by AMEX GBT
This award recognises this mentors commitment to supporting the industry and future talent through sharing their expertise to guide and develop the mentees they have worked with.
- Mentee of the Year Sponsored by United Airlines
This award recognises this mentees investment in the ITM Mentoring Programme, and themselves, through working with their mentor.
- One to Watch (Mentee) Sponsored by Agiito
The ITM Mentoring Team recognise a mentee who has excelled on their journey with their mentor.
The awards will conclude with the Mentoring Programme Graduation Sponsored by Spotnana
Award nominations are now closed ! Join us 1 July to celebrate the winners
Agenda
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The above agenda is subject to change
Dress Code: Business casual or summer chic the choice is yours, (ties and suits not necessary)
For more information regarding our mentoring programme, please email mentoring@itm.org.uk
Agenda
Fri 1st Jul
12:00 PM
Arrival
Arrival
Arrival & Drinks Reception
1:00 PM
Welcome
Welcome
Welcome & Introductions
Steve Proud
Global Commercial Airline Program Manager & Travel Manager: UK, Europe & MEA Clusters | Citi
Alison Rogan
Head of Travel and Events | HSBC
Kerrie Henshaw-Cox
- | -
Scott Davies
Chief Executive Officer | ITM
Richard Tams
Founder & Director | Tailwind Advisory
Eloise Ferrara-Neched
Business Travel Lead | Rail Delivery Group
1:20 PM
Awards
Awards
Lunch & Awards
4:00 PM
Closing
Closing
Closing Speeches
4:15 PM
Drinks
Drinks
Post Event Drinks
Partners & Sponsors
Other
Title Sponsor
Agiito
Title Sponsor
Amex GBT
Title Sponsor
Aniseed Photo
Title Sponsor
Anna Valley
Title Sponsor
Copy and Print
Title Sponsor
edyn
Title Sponsor
FREENOW for Business
Title Sponsor
Hilton
Title Sponsor
Leonardo Hotels
Title Sponsor
LNER
Title Sponsor
Roomzzz Aparthotels
Title Sponsor
Simard
Title Sponsor
Spotnana
Title Sponsor
The Production Department
Title Sponsor
TripStax
Title Sponsor
United Airlines
Venue
Leonardo Royal Hotel, London Tower Bridge
About Venue
Conveniently located in the City of London and easily accessible by public transport. Tower Hill Tube Station (circle and district line): 6 minute walk Tower Gateway (DLR): 5 minute walk Thames clipper (Uber Water Taxis)
Address
45 Prescot StreetLondon, Greater London, United Kingdom, E1 8GP
View On MapPublic Transportation
By Tube
Parking
Location On Map
Registration Fee
Ticket Type per Person
£ 85.00 (Ex. VAT)
Ticket Type table of ten
£ 790.00 (Ex. VAT)
Ticket Type-Per Person
£ 85.00 (Ex. VAT)
Ticket Type-Table of Ten
£ 790.00 (Ex. VAT)
Registration Closes
Monday Jun 27, 2022
1:00 AM Europe/LondonEvent Time
Friday Jul 01, 2022
12:00 PM to 6:00 PM Europe/LondonVenue
Leonardo Royal Hotel, London Tower Bridge
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Showcase
Buyer Only 03 December 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001026]
Meeting
Buyer Only 09 December 2025
Buyer Knowledge Exchange
This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and AMEX GBT merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera
Showcase
Buyer Only 10 December 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]
Meeting
Buyer Only 13 January 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 15 January 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 28 January 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending]
