John Snyder
Unknown | BCD Travel
thrive 2.0
Sponsored By LNER, Synergy Global Housing, Qatar Airways, Amex GBT, FREENOW for Business, Enterprise Mobility, FCM, BCD Travel, TRIPBAM, edyn, Gett, oneworld, Skytra, GATE8 Luggage, Nina & Pinta Consulting
thrive 2.0
thrive 2.0 aims to give you the latest building blocks to help you seize new opportunities and effectively pivot your approach, your business and your product/ service. Taking place on 29th September this one-day event aims to provide you with the collective insights and learnings you need to successfully shift to a new strategy.
As a continuation of our thrive conference in May, this event will be brought to you virtually via our interactive platform. Supporting you with the same high-quality content and knowledgeable speakers, you have come to expect from ITM. Register now to avoid disappointment.
Agenda Highlights (subject to change)
Register now and you will be sent your unique login instructions one week before the event.
You must be an ITM member to attend the event.
Not an ITM member? You can register as an ITM Connect member for FREE here.
As a continuation of our thrive conference in May, this event will be brought to you virtually via our interactive platform. Supporting you with the same high-quality content and knowledgeable speakers, you have come to expect from ITM. Register now to avoid disappointment.
Agenda Highlights (subject to change)
- Industry Health Check
- Global Airline CEO Interview
- Keynote speakers - John Snyder (BCD Travel), Reggie Aggarwal (CVENT) & Rob Gurney (oneworld)
- The Future of Meetings & Events
- Ground Transport First
- Servicing the Recovery - Ground Transportation & Serviced Apartments
- Supplier Contracting In The New World (Air, Accommodation, Ground, Rail & TMC)
- Pivot & Prove
- And more!
Register now and you will be sent your unique login instructions one week before the event.
You must be an ITM member to attend the event.
Not an ITM member? You can register as an ITM Connect member for FREE here.
Partners & Sponsors
Other
Title Sponsor
Amex GBT
Title Sponsor
BCD Travel
Title Sponsor
edyn
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
FREENOW for Business
Title Sponsor
GATE8 Luggage
Title Sponsor
Gett
Title Sponsor
LNER
Title Sponsor
Nina & Pinta Consulting
Title Sponsor
oneworld
Title Sponsor
Qatar Airways
Title Sponsor
Skytra
Title Sponsor
Synergy Global Housing
Title Sponsor
TRIPBAM
Speakers
KEYNOTE SPEAKERS
TL
Toby Lewis
Unknown | --
FEATURED SPEAKERS
NC
Nick Careen
Unknown | --
Emma Jones
Vice President, Multinational Client Management EMEA | Amex GBT
CG
Clive Gardner
Unknown | Barclays
Joanna Kolatsis
Director | Themis Advisory
Claire Barrie
EVP, Commercial Operations | Synergy Global Housing
Carol Fergus
Director - Global Travel, Events and Ground Transportation | Fidelity International
NB
Nick Barton
Unknown | edyn
KF
Keren Fanan
Unknown | Gett
Jason Dunderdale
Global Director of Sales | Blacklane
JC
Jennifer Charlton
Unknown | Amex GBT
JC
Jarrod Castle
Unknown | UBS
Kerrie Henshaw-Cox
Director Global Procurement | -
Chris Galanty
Unknown | Flight Centre Travel Group
David McNeill
AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility
Mark Plowright
Director of Virgin Trains ticketing | Virgin Trains East Coast
Stuart Winstone
Group CEO | SilverDoor
Peter Jenkins
General Manager - Sales & Marketing, Northern Europe | International SOS
Peter Grover
Managing Director | TRIPBAM
EW
Elise Weber
Skytra Co-founder / Chief Sales & Marketing Officer | Skytra
MM
Mark Muren
Unknown | British Airways
Venue
ITM Virtual
About Venue
Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.
Address
ZoomITM Virtual, null, United Kingdom,
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 39.00 (Ex. VAT)
Connect IP Buyer
£ 39.00 (Ex. VAT)
Connect IP Supplier
£ 39.00 (Ex. VAT)
Connect Supplier
£ 39.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Registration Closes
Tuesday Sep 29, 2020
1:00 AM Europe/LondonEvent Time
Tuesday Sep 29, 2020
11:00 AM to 5:00 PM Europe/LondonVenue
ITM Virtual
undefinedPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 20 October 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Conference
All Member 27 October 2025
ITM Autumn Conference 2025
ITM AUTUMN CONFERENCE 2025: A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over
Meeting
Buyer Only 04 November 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 06 November 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Meeting
Buyer Only 06 November 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
Webinar
All Member 11 November 2025
Neurodiversity and Air Travel
NEURODIVERSITY AND AIR TRAVEL Are travellers Neurodiversity needs met? What needs to be done in the future to accommodate travellers with different needs? As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Following on from our focus on Neurodiversity in Meeting & Events, Neuordiversity and Mental Health and more recently we ran a session on Neurodiversity and Accommodation, we are now moving our focus to Neurodiversity & Air Travel. Join Tiffany Casson, Intel as she discusses airport quiet spaces and changes being implemented with accessibility expert, Anna-Ruth Cockerham. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist
Networking
All Member 12 November 2025
Scotland Network
We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)
Networking
All Member 19 November 2025
Ireland Network
We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.
Showcase
Buyer Only 20 November 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001026]
Showcase
Buyer Only 26 November 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001008]
