thrive 2.0

Sponsored By LNER, Synergy Global Housing, Qatar Airways, Amex GBT, FREENOW for Business, Enterprise Mobility, FCM, BCD Travel, TRIPBAM, edyn, Gett, oneworld, Skytra, GATE8 Luggage, Nina & Pinta Consulting


thrive 2.0

thrive 2.0 aims to give you the latest building blocks to help you seize new opportunities and effectively pivot your approach, your business and your product/ service. Taking place on 29th September this one-day event aims to provide you with the collective insights and learnings you need to successfully shift to a new strategy.

As a continuation of our thrive conference in May, this event will be brought to you virtually via our interactive platform. Supporting you with the same high-quality content and knowledgeable speakers, you have come to expect from ITM. Register now to avoid disappointment.

Agenda Highlights (subject to change)
  • Industry Health Check
  • Global Airline CEO Interview
  • Keynote speakers - John Snyder (BCD Travel), Reggie Aggarwal (CVENT) & Rob Gurney (oneworld)
  • The Future of Meetings & Events
  • Ground Transport First
  • Servicing the Recovery - Ground Transportation & Serviced Apartments
  • Supplier Contracting In The New World (Air, Accommodation, Ground, Rail & TMC)
  • Pivot & Prove
  • And more! 

Register now and you will be sent your unique login instructions one week before the event.

You must be an ITM member to attend the event.
Not an ITM member? You can register as an ITM Connect member for FREE here.

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

edyn

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

GATE8 Luggage

edyn Group

Title Sponsor

Gett

edyn Group

Title Sponsor

LNER

edyn Group

Title Sponsor

Nina & Pinta Consulting

edyn Group

Title Sponsor

oneworld

edyn Group

Title Sponsor

Qatar Airways

edyn Group

Title Sponsor

Skytra

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

TRIPBAM

Speakers

KEYNOTE SPEAKERS

FEATURED SPEAKERS

Emma Jones

Vice President, Multinational Client Management EMEA | Amex GBT

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

David McNeill

AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility

Peter Jenkins

General Manager - Sales & Marketing, Northern Europe | International SOS

Elise Weber

Skytra Co-founder / Chief Sales & Marketing Officer | Skytra

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

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Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 39.00 (Ex. VAT)
Connect IP Buyer £ 39.00 (Ex. VAT)
Connect IP Supplier £ 39.00 (Ex. VAT)
Connect Supplier £ 39.00 (Ex. VAT)
Non-Member £ 49.00 (Ex. VAT)
Registration Closes

Tuesday Sep 29, 2020

1:00 AM Europe/London
Event Time

Tuesday Sep 29, 2020

11:00 AM to 5:00 PM Europe/London
Venue

ITM Virtual

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PARTNERS & SPONSORS

UPCOMING EVENTS

Social

All Member 23 June 2026

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
In Person | Learn more
Webinar

All Member 01 July 2026

Inclusive Travel Programmes - ’One Year On’

One year ago, the ITM Building Inclusive Travel Programmes Taskforce released its buyer guide [https://www.itm.org.uk/resources/itm-inclusive-travel-programme-guide], providing practical recommendations to help organisations create travel programmes that better support the diverse needs of their travellers. Twelve months on, where are we now? Join members of the Taskforce as they reflect on the progress made since the guide's release, explore how organisations have responded to its recommendations and discuss the challenges and opportunities that remain. Together, we'll examine how inclusive travel programmes are evolving across both corporate travel teams and the wider supply chain, and consider what meaningful progress looks like in practice. Through shared experiences, industry perspectives and open discussion, this webinar will assess whether inclusion is becoming embedded within travel programme strategy or risks being treated as a one-off initiative. Attendees will gain practical insights, hear examples of progress from across the industry and explore the role we all play in creating travel programmes that
Virtual | Learn more
Social

All Member 02 July 2026

Platinum Summer Celebration

Join us for ITM’s Platinum Summer Celebration at The Skyline, a stunning London venue set high above the city. This special evening will be one of the key moments where we come together to celebrate ITM’s birthday, marking an important milestone for our community and the business travel industry we support. Expect a warm, welcoming atmosphere with the perfect blend of relaxed networking, great conversations and summer energy. With panoramic views across London, The Skyline provides an unforgettable setting to reconnect with colleagues, meet new faces and raise a glass to another year of ITM. Whether you're catching up with peers or expanding your network, this exclusive celebration offers a memorable mid-year moment to reflect, connect and enjoy being part of the ITM community. Further details will be shared closer to the event.
In Person | Learn more
Meeting

Buyer Only 07 July 2026

Buyer Knowledge Exchange: Value of Managed Travel Programmes

ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Virtual | Learn more
Webinar

Supplier Only 09 July 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Meeting

Buyer Only 08 September 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Showcase

Buyer Only 16 September 2026

Tech Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Virtual | Learn more
Social

All Member 17 September 2026

Platinum Manchester Celebration

Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Showcase

Buyer Only 23 September 2026

Tech Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Virtual | Learn more
Conference

All Member 05 October 2026

ITM Autumn Conference 2026

A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. • A supportive, inclusive experience that
In Person | Learn more