thrive 2.0

Sponsored By LNER, Synergy Global Housing, Qatar Airways, Amex GBT, FREENOW for Business, Enterprise Mobility, FCM, BCD Travel, TRIPBAM, edyn, Gett, oneworld, Skytra, GATE8 Luggage, Nina & Pinta Consulting


thrive 2.0

thrive 2.0 aims to give you the latest building blocks to help you seize new opportunities and effectively pivot your approach, your business and your product/ service. Taking place on 29th September this one-day event aims to provide you with the collective insights and learnings you need to successfully shift to a new strategy.

As a continuation of our thrive conference in May, this event will be brought to you virtually via our interactive platform. Supporting you with the same high-quality content and knowledgeable speakers, you have come to expect from ITM. Register now to avoid disappointment.

Agenda Highlights (subject to change)
  • Industry Health Check
  • Global Airline CEO Interview
  • Keynote speakers - John Snyder (BCD Travel), Reggie Aggarwal (CVENT) & Rob Gurney (oneworld)
  • The Future of Meetings & Events
  • Ground Transport First
  • Servicing the Recovery - Ground Transportation & Serviced Apartments
  • Supplier Contracting In The New World (Air, Accommodation, Ground, Rail & TMC)
  • Pivot & Prove
  • And more! 

Register now and you will be sent your unique login instructions one week before the event.

You must be an ITM member to attend the event.
Not an ITM member? You can register as an ITM Connect member for FREE here.

Partners & Sponsors

Other
edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

edyn

edyn Group

Title Sponsor

Enterprise Mobility

edyn Group

Title Sponsor

FCM

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

GATE8 Luggage

edyn Group

Title Sponsor

Gett

edyn Group

Title Sponsor

LNER

edyn Group

Title Sponsor

Nina & Pinta Consulting

edyn Group

Title Sponsor

oneworld

edyn Group

Title Sponsor

Qatar Airways

edyn Group

Title Sponsor

Skytra

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

TRIPBAM

Speakers

KEYNOTE SPEAKERS

FEATURED SPEAKERS

Emma Jones

Vice President, Multinational Client Management EMEA | Amex GBT

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

David McNeill

AVP, Global Corporate Sales, EMEA & APAC | Enterprise Mobility

Peter Jenkins

General Manager - Sales & Marketing, Northern Europe | International SOS

Elise Weber

Skytra Co-founder / Chief Sales & Marketing Officer | Skytra

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

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Public Transportation

By Train

By Tube

Parking

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Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 39.00 (Ex. VAT)
Connect IP Buyer £ 39.00 (Ex. VAT)
Connect IP Supplier £ 39.00 (Ex. VAT)
Connect Supplier £ 39.00 (Ex. VAT)
Non-Member £ 49.00 (Ex. VAT)
Registration Closes

Tuesday Sep 29, 2020

1:00 AM Europe/London
Event Time

Tuesday Sep 29, 2020

11:00 AM to 5:00 PM Europe/London
Venue

ITM Virtual

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PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 11 November 2026

Chair’s Lunch: Platinum Edition

As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Mark Cuschieri. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing
In Person | Learn more
Social

All Member 17 November 2026

Platinum Ireland Celebration

Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Meeting

Buyer Only 24 November 2026

Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Virtual | Learn more
Meeting

Buyer Only 24 November 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
In Person | Learn more
Social

All Member 25 November 2026

Platinum Winter Celebration

Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
In Person | Learn more
Meeting

Buyer Only 08 December 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Webinar

Supplier Only 10 December 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Meeting

Buyer Only 12 January 2027

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Virtual | Learn more
Summit

All Member 21 January 2027

Trending

An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
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Webinar

Supplier Only 28 January 2027

Buyer Focus

A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom
Virtual | Learn more