Andrew Wescott
Head of External and Regulatory Affairs | Addison Lee
Sustainability Summit & AGM
Sponsored By TripActions, Direct Travel, Addison Lee, Advito, Hilton, hubli
Sustainability Summit & AGM
Our Environmental Imperative - The era of responsible travel
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
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This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
----------------------------------------------------------------------------------------------------------------------------------
This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
Partners & Sponsors
Gold
Title Sponsor
TripActions
Other
Title Sponsor
Addison Lee
Title Sponsor
Advito
Title Sponsor
Direct Travel
Title Sponsor
Hilton
Title Sponsor
hubli
Speakers
FEATURED SPEAKERS
Katie Skitterall
Group Commercial Director | Direct Travel
Mark Corbett
Founder & Director | Thrust Carbon
Cristina Chimenti
Head of Travel | Sky UK Limited
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
Gergana Halatcheva
Senior Vice President | Global Hospitality Services
Mark Nunan
Chief Operating Officer | hubli
Tanya Clifford
Vice President, Hilton Worldwide Sales - EMEA | Hilton
Simone Buckley
Enterprise Growth Lead | Amadeus Cytric
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Oct 20, 2021
1:00 AM Europe/LondonEvent Time
Thursday Oct 21, 2021
2:30 PM to 5:30 PM Europe/LondonVenue
Tower Suites by Blue Orchid
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UPCOMING EVENTS
Networking
All Member 19 March 2026
Evening Tea Bus Tour
Join us for a unique and quintessentially British experience for Brigit's Bakery "Classic Afternoon Tea Bus Tour", hosted aboard a beautifully restored 1960s Routemaster bus and open to all ITM Business members. Departing from Brigit’s Bakery in Covent Garden, this afternoon experience combines relaxed networking with sightseeing, offering guests the chance to enjoy high-quality catering while taking in London’s iconic streets from a truly memorable setting. Guests will be welcomed at the bakery before boarding the bus for an 80–90 minute journey through the capital, enjoying a classic afternoon tea served on board. Designed to comfortably accommodate around 26 guests, the experience offers an intimate and informal environment, ideal for connecting with fellow members in a distinctive setting.
Meeting
Buyer Only 24 March 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 26 March 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Conference
All Member 29 April 2026
ITM Spring Conference 2026
SPRINGBOARD TAKES PLACE BETWEEN 29 - 30 APRIL 2026 IN BRIGHTON To see our full event agenda, speakers and much more, visit our dedicated Conference site: S [http://itm.org.uk/springboard]pringboard [http://itm.org.uk/springboard] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
Meeting
Buyer Only 20 May 2026
Manchester Buyer Lunch
Join fellow corporate travel buyers in Manchester for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated
Webinar
All Member 09 June 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Meeting
Buyer Only 16 June 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Meeting
Buyer Only 17 June 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Webinar
Supplier Only 18 June 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Social
All Member 19 June 2026
ITM Achievement Awards 2026
Celebrate excellence across the business travel community as we recognise this year’s outstanding achievements and applaud mentees graduating from the ITM Mentoring Programme. This rewarding afternoon event also forms part of ITM’s 70th anniversary year - a fitting occasion to connect, reflect and celebrate together. The Awards Category - General - Game Changer (Individual & Team) Nominate [https://forms.office.com/e/KC7TtF5p9V] This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Service Excellence (Individual or Team) Nominate [https://forms.office.com/e/SwtCUT7R1K] Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class. - One to Watch (Individual) Nominate [https://forms.office.com/e/TsijR23Pqw] The One to Watch Award celebrates rising stars in the business travel industry who are making a significant impact to those around them. Recognising individuals who demonstrate a
