Katie Skitterall
Group Commercial Director | Direct Travel
Sustainability Summit & AGM
Sponsored By TripActions, Direct Travel, Addison Lee, Advito, Hilton, hubli
Sustainability Summit & AGM
Our Environmental Imperative - The era of responsible travel
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
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This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
----------------------------------------------------------------------------------------------------------------------------------
This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
Partners & Sponsors
Gold
Title Sponsor
TripActions
Other
Title Sponsor
Addison Lee
Title Sponsor
Advito
Title Sponsor
Direct Travel
Title Sponsor
Hilton
Title Sponsor
hubli
Speakers
FEATURED SPEAKERS
Mark Corbett
Founder & Director | Thrust Carbon
Cristina Chimenti
Head of Travel | Sky UK Limited
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
Gergana Halatcheva
Senior Vice President | Global Hospitality Services
Mark Nunan
Chief Operating Officer | hubli
Tanya Clifford
Vice President, Hilton Worldwide Sales - EMEA | Hilton
Simone Buckley
Enterprise Growth Lead | Amadeus Cytric
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Oct 20, 2021
1:00 AM Europe/LondonEvent Time
Thursday Oct 21, 2021
2:30 PM to 5:30 PM Europe/LondonVenue
Tower Suites by Blue Orchid
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UPCOMING EVENTS
Webinar
All Member 01 July 2026
Inclusive Travel Programmes - ’One Year On’
One year ago, the ITM Building Inclusive Travel Programmes Taskforce released its buyer guide [https://www.itm.org.uk/resources/itm-inclusive-travel-programme-guide], providing practical recommendations to help organisations create travel programmes that better support the diverse needs of their travellers. Twelve months on, where are we now? Join members of the Taskforce as they reflect on the progress made since the guide's release, explore how organisations have responded to its recommendations and discuss the challenges and opportunities that remain. Together, we'll examine how inclusive travel programmes are evolving across both corporate travel teams and the wider supply chain, and consider what meaningful progress looks like in practice. Through shared experiences, industry perspectives and open discussion, this webinar will assess whether inclusion is becoming embedded within travel programme strategy or risks being treated as a one-off initiative. Attendees will gain practical insights, hear examples of progress from across the industry and explore the role we all play in creating travel programmes that
Social
All Member 02 July 2026
Platinum Summer Celebration
Join us for ITM’s Platinum Summer Celebration at The Skyline, a stunning London venue set high above the city. This special evening will be one of the key moments where we come together to celebrate ITM’s birthday, marking an important milestone for our community and the business travel industry we support. Expect a warm, welcoming atmosphere with the perfect blend of relaxed networking, great conversations and summer energy. With panoramic views across London, The Skyline provides an unforgettable setting to reconnect with colleagues, meet new faces and raise a glass to another year of ITM. Whether you're catching up with peers or expanding your network, this exclusive celebration offers a memorable mid-year moment to reflect, connect and enjoy being part of the ITM community. Further details will be shared closer to the event.
Meeting
Buyer Only 07 July 2026
Buyer Knowledge Exchange: Value of Managed Travel Programmes
ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Webinar
Supplier Only 09 July 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
Buyer Only 16 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Social
All Member 17 September 2026
Platinum Manchester Celebration
Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
ITM Autumn Conference 2026
A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. • A supportive, inclusive experience that
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
