Katie Skitterall
Group Commercial Director | Direct Travel
Sustainability Summit & AGM
Sponsored By TripActions, Direct Travel, Addison Lee, Advito, Hilton, hubli
Sustainability Summit & AGM
Our Environmental Imperative - The era of responsible travel
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
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This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
It is clearly evident there is an increasing global sense of urgency to address and tackle climate change. Remove - Reduce - Replace are three key words that we should place before decisions on actions that impact the planet, if we can’t remove emissions then we must reduce them and as a final step look to how we replace or offset. We all recognize that business travel has an important part to play in our world, economically/socially and in some cases environmentally. However we must ensure that we look at how we do it in the most responsible way, leaving the least amount of negative environmental impact that we can.
Carbon offsetting, Net Zero, Carbon Neutral, Paris Agreement, Science Based Targets are some of the initiatives driving conversations across industry to address global warming. But what do they all mean in practice and what is the right approach in recommending or presenting a sustainable business travel programme for our own organization’s?
The aim of this event is to bring our community together to discuss and debate how we can all underpin our return to business travel in the most responsible way – we have a unique opportunity to rebuild differently given the cessation of global travel over the last 19 months. The half day, afternoon event, will open by addressing why the time is now and bring us all up to speed with what the various terms and initiatives actually mean and how we can help support them.
We then move into a number of sessions which aim to leave everyone with an increased understanding of why we need to take ownership now and what steps we can take to truly champion a sustainable and responsible travelprogramme.
Following the event there is also the opportunity to stay for ITMs AGM and social networking, which will commence at 17:00.
Please note, that if you wish to attend the AGM, all ITM members can do so for free. Please email us here if you are interested in attending.
----------------------------------------------------------------------------------------------------------------------------------
This event will be ITM's first in person event since the start of the pandemic. In order to attend the event in person, we kindly request you show proof of double vaccination or a negative lateral flow test taken within 24 hours of the event.
Timings and agenda may change.
This event is now closed to our Supplier members as we are reaching capacity. If you wish to register your interest please email secretariat@itm.org.uk and we will add you to our wait list should a space become avaialble.
Partners & Sponsors
Gold
Title Sponsor
TripActions
Other
Title Sponsor
Addison Lee
Title Sponsor
Advito
Title Sponsor
Direct Travel
Title Sponsor
Hilton
Title Sponsor
hubli
Speakers
FEATURED SPEAKERS
Mark Corbett
Founder & Director | Thrust Carbon
Cristina Chimenti
Head of Travel | Sky UK Limited
Gemma King
Vice President, Global Corporate Travel | FCM
Gergana Halatcheva
Senior Vice President | Global Hospitality Services
Mark Nunan
Chief Operating Officer | hubli
Tanya Clifford
Vice President, Hilton Worldwide Sales - EMEA | Hilton
Simone Buckley
Enterprise Growth Lead | Amadeus Cytric
Venue
Tower Suites by Blue Orchid
About Venue
Commanding stunning views over the River Thames and the Tower of London, Tower Suites is dominating the game for luxury hotels with a view. Boasting some of the best panoramic views from 5 star hotels and apartments in Central London, the city’s famous business district is right on the doorstep; in the midst of some of London’s most iconic tourist attractions, the financial heartland, and Tower Hill station
Address
100 MinoriesLondon, Greater London, United Kingdom, EC3N 1JY
View On MapPublic Transportation
By Train
15min walk from Liverpool Street Station
By Tube
Tower Hill Tube Station
Parking
Nearest parking available is the Minories Car Park and Q-Park Car Park
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Oct 20, 2021
1:00 AM Europe/LondonEvent Time
Thursday Oct 21, 2021
2:30 PM to 5:30 PM Europe/LondonVenue
Tower Suites by Blue Orchid
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UPCOMING EVENTS
Meeting
Buyer Only 11 November 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Mark Cuschieri. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing
Social
All Member 17 November 2026
Platinum Ireland Celebration
Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 24 November 2026
Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Meeting
Buyer Only 24 November 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
Social
All Member 25 November 2026
Platinum Winter Celebration
Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
Meeting
Buyer Only 08 December 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 10 December 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 12 January 2027
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Summit
All Member 21 January 2027
Trending
An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
Webinar
Supplier Only 28 January 2027
Buyer Focus
A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom
