Reigniting your Sales Capabilities

Sponsored By SBR Consulting


Reigniting your Sales Capabilities

***REGISTRATION FOR THIS EVENT IS NOW CLOSED***
If you would like to be added to the waitlist, please contact secretariat@itm.org.uk

------------------------------------------------------------ 

As our industry looks towards a return of global business travel it could be argued that we need to think differently to succeed in the post-pandemic era of corporate travel. For many of us our organisations and both our work & personal lives may have changed dramatically since the onset of the pandemic. This also plays true for the majority of our customers and particularly as it relates to their travel programmes and travelling community, many who will not have travelled in over 18 months.

So what does this mean as we return to the office and to our corporate sales roles? Do we have the right tools and insight in place to drive the best return for ourselves, our businesses and our customers? Many of us are likely to walk back into a business that has resized and reset with new priorities and potentially customer propositions. As such re-igniting and re-building connections, both internally and externally, will be critical and we will all need the confidence and insight to be able to do this successfully.  

This workshop will focus on the value of you and how you can reignite your selling expertise in whatever the post-pandemic global business travel environment may be. It will build on the previous consultative selling training session that was delivered by SBR Consulting in January 2021 and look to provide you with the tools to support your successful impact on your customers and for your business as the return to travel gains momentum.


Key Takeaways:

  • The tools to help you return to your role with confidence and insight
  • The power of great conversations and building strong connections - both historic and new
  • How consultative selling tools and tactics can underpin a smooth and strategic return to business

Partners & Sponsors

Other
edyn Group

Title Sponsor

SBR Consulting

Speakers

FEATURED SPEAKERS

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business IP Supplier Free
Business Supplier Free
Connect IP Supplier £ 19.00 (Ex. VAT)
Connect Supplier £ 19.00 (Ex. VAT)
Non-Member £ 29.00 (Ex. VAT)
Registration Closes

Tuesday Nov 09, 2021

12:00 AM Europe/London
Event Time

Thursday Nov 11, 2021

10:00 AM to 11:30 AM Europe/London
Venue

ITM Virtual

undefined

PARTNERS & SPONSORS

UPCOMING EVENTS

Social

All Member 10 July 2025

Summer Social

Celebrate the Season with Style!   We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style!   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
In Person | Learn more
Meeting

Buyer Only 15 July 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 17 July 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Webinar

All Member 22 July 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 09 September 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Meeting

Buyer Only 11 September 2025

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
In Person | Learn more
Showcase

Buyer Only 17 September 2025

Showcase (Topic TBA)

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Virtual | Learn more
Webinar

All Member 23 September 2025

Inside the Mind of the Buyer

NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Virtual | Learn more
Meeting

Buyer Only 24 September 2025

Quarterly Ireland Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided   Note: This event is exclusively for Travel Managers.   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions as ever
In Person | Learn more
Meeting

Buyer Only 25 September 2025

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated   Note: This event is exclusively for Travel Managers.   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions
In Person | Learn more