ITM Achievement Awards | Photos 2022
Pre Event Material
Upload Date: 26 Jan 2023
View all of the photos from our 2022 event
ITM Achievement Awards
Sponsored By Leonardo Hotels, Virgin Atlantic, Delta Air Lines, SilverDoor, Direct Travel, Amex GBT, FREENOW for Business, American Airlines, British Airways, edyn, TRIPBAM, Hilton, Agiito, TripStax, Qatar Airways
ITM Achievement Awards
The ITM Achievement Awards return for a second year
Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network.
Accommodation
Guests will be able to book online using our webpage https://www.leonardohotels.co.uk/ or via phone +44 20 7074 1000 to our reservations team quoting the block code LHITMA290623.
The Awards & Finalists
Category - General
- Game Changer (Individual)
Shelley Fletcher-Bryant | Advito
Tiffany Casson | Inntel Ltd
Dennis Vilovic | Troop
- Game Changer (Team)
KPMG / AMEX GBT
Global Secure Accreditation
agiito
TripStax
This year's Game Changer awards will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge.
- Programme Achievement (Individual)
Kim Trenter | DAZN
Neil Woodliffe | Clarivate
Ann Thomas | agiito
- Programme Achievement (Team)
NES Fircroft (x2)
agiito
CISCO
This award will recognise the step changes made in Travel/Travel & Meetings & Expense Programmes to bring maximum value to the end-to-end experience. It could be a single piece of the puzzle, a re-design of the programme, technology-based or a re-focus of the resource in place.
- Service Excellence (Individual)
Lindsay Cook | agiito
John Blackburn | CTM
Evette Desigar | AMEX GBT
Matthew McCrudden | agiito
- Service Excellence (Team)
Crisis24 Integrated Risk Management Solution
Silverdoor
Synergy Global Housing
agiito
Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class delivery of a Travel/Travel & Meetings & Expense Programme.
Category - ITM Mentoring Programme
- Mentor of the Year
Leanne Fowler | agiito
Sam McKnight | CIBTvisas
Sue Jones | IKEA
This award recognises this mentor's commitment to supporting the industry and future talent through sharing their expertise to guide and develop the mentees they have worked with.
- Mentee of the Year
James Diaz | Travel Planet
Katie Garrahy | Silverdoor Apartments
Sarah Whiting | BCD Travel
This award recognises this mentee's investment in the ITM Mentoring Programme, and themselves, through working with their mentor.
- One to Watch (Mentee)
The winner of this award will be announced at the event.
The ITM Mentoring Team recognise a mentee who has excelled on their journey with their mentor.
The awards will conclude with the Mentoring Programme Graduation.
The Judges
- Scott Davies, ITM
- Alison Rogan, Barclays
- Nikki Parsons, Arcadis
- Kerri Henshaw-Cox, AstraZeneca
- Steve Proud, Citi
- Ben Zakrzewski, Bank of America
- Beejal Ruparelia, IKEA Group
- Jessica Sharpe, Reside
Agenda
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The above agenda is subject to change
Dress Code: Business casual or summer chic the choice is yours, (ties and suits not necessary)
For more information regarding our mentoring programme, please email mentoring@itm.org.uk
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Partners & Sponsors
Other
Title Sponsor
Agiito
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
Delta Air Lines
Title Sponsor
Direct Travel
Title Sponsor
edyn
Title Sponsor
FREENOW for Business
Title Sponsor
Hilton
Title Sponsor
Leonardo Hotels
Title Sponsor
Qatar Airways
Title Sponsor
SilverDoor
Title Sponsor
TRIPBAM
Title Sponsor
TripStax
Title Sponsor
Virgin Atlantic
Material
Venue
Leonardo Royal Hotel, London Tower Bridge
About Venue
Conveniently located in the City of London and easily accessible by public transport. Tower Hill Tube Station (circle and district line): 6 minute walk Tower Gateway (DLR): 5 minute walk Thames clipper (Uber Water Taxis)
Address
45 Prescot StreetLondon, Greater London, United Kingdom, E1 8GP
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
£ 89.00 (Ex. VAT)
Business Supplier
£ 89.00 (Ex. VAT)
Connect Buyer
£ 89.00 (Ex. VAT)
Connect Supplier
£ 89.00 (Ex. VAT)
Business IP Buyer
£ 89.00 (Ex. VAT)
Business IP Supplier
£ 89.00 (Ex. VAT)
Connect IP Buyer
£ 89.00 (Ex. VAT)
Connect IP Supplier
£ 89.00 (Ex. VAT)
Non Member
£ 99.00 (Ex. VAT)
Registration Closes
Friday Jun 23, 2023
1:00 AM Europe/LondonEvent Time
Friday Jun 30, 2023
12:00 PM to 6:00 PM Europe/LondonVenue
Leonardo Royal Hotel, London Tower Bridge
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Webinar
All Member 01 July 2026
Inclusive Travel Programmes - ’One Year On’
One year ago, the ITM Building Inclusive Travel Programmes Taskforce released its buyer guide [https://www.itm.org.uk/resources/itm-inclusive-travel-programme-guide], providing practical recommendations to help organisations create travel programmes that better support the diverse needs of their travellers. Twelve months on, where are we now? Join members of the Taskforce as they reflect on the progress made since the guide's release, explore how organisations have responded to its recommendations and discuss the challenges and opportunities that remain. Together, we'll examine how inclusive travel programmes are evolving across both corporate travel teams and the wider supply chain, and consider what meaningful progress looks like in practice. Through shared experiences, industry perspectives and open discussion, this webinar will assess whether inclusion is becoming embedded within travel programme strategy or risks being treated as a one-off initiative. Attendees will gain practical insights, hear examples of progress from across the industry and explore the role we all play in creating travel programmes that
Social
All Member 02 July 2026
Platinum Summer Celebration
Join us for ITM’s Platinum Summer Celebration at The Skyline, a stunning London venue set high above the city. This special evening will be one of the key moments where we come together to celebrate ITM’s birthday, marking an important milestone for our community and the business travel industry we support. Expect a warm, welcoming atmosphere with the perfect blend of relaxed networking, great conversations and summer energy. With panoramic views across London, The Skyline provides an unforgettable setting to reconnect with colleagues, meet new faces and raise a glass to another year of ITM. Whether you're catching up with peers or expanding your network, this exclusive celebration offers a memorable mid-year moment to reflect, connect and enjoy being part of the ITM community. Further details will be shared closer to the event.
Meeting
Buyer Only 07 July 2026
Buyer Knowledge Exchange: Value of Managed Travel Programmes
ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Webinar
Supplier Only 09 July 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
Buyer Only 16 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Social
All Member 17 September 2026
Platinum Manchester Celebration
Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
ITM Autumn Conference 2026
A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. • A supportive, inclusive experience that
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
