ITM Achievement Awards | Photos 2022
Pre Event Material
Upload Date: 26 Jan 2023
View all of the photos from our 2022 event
ITM Achievement Awards
Sponsored By Leonardo Hotels, Virgin Atlantic, Delta Air Lines, SilverDoor, Direct ATPI, Amex GBT, FREENOW for Business, American Airlines, British Airways, edyn, TRIPBAM, Hilton, Agiito, TripStax, Qatar Airways
ITM Achievement Awards
The ITM Achievement Awards return for a second year
Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network.
Accommodation
Guests will be able to book online using our webpage https://www.leonardohotels.co.uk/ or via phone +44 20 7074 1000 to our reservations team quoting the block code LHITMA290623.
The Awards & Finalists
Category - General
- Game Changer (Individual)
Shelley Fletcher-Bryant | Advito
Tiffany Casson | Inntel Ltd
Dennis Vilovic | Troop
- Game Changer (Team)
KPMG / AMEX GBT
Global Secure Accreditation
agiito
TripStax
This year's Game Changer awards will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge.
- Programme Achievement (Individual)
Kim Trenter | DAZN
Neil Woodliffe | Clarivate
Ann Thomas | agiito
- Programme Achievement (Team)
NES Fircroft (x2)
agiito
CISCO
This award will recognise the step changes made in Travel/Travel & Meetings & Expense Programmes to bring maximum value to the end-to-end experience. It could be a single piece of the puzzle, a re-design of the programme, technology-based or a re-focus of the resource in place.
- Service Excellence (Individual)
Lindsay Cook | agiito
John Blackburn | CTM
Evette Desigar | AMEX GBT
Matthew McCrudden | agiito
- Service Excellence (Team)
Crisis24 Integrated Risk Management Solution
Silverdoor
Synergy Global Housing
agiito
Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class delivery of a Travel/Travel & Meetings & Expense Programme.
Category - ITM Mentoring Programme
- Mentor of the Year
Leanne Fowler | agiito
Sam McKnight | CIBTvisas
Sue Jones | IKEA
This award recognises this mentor's commitment to supporting the industry and future talent through sharing their expertise to guide and develop the mentees they have worked with.
- Mentee of the Year
James Diaz | Travel Planet
Katie Garrahy | Silverdoor Apartments
Sarah Whiting | BCD Travel
This award recognises this mentee's investment in the ITM Mentoring Programme, and themselves, through working with their mentor.
- One to Watch (Mentee)
The winner of this award will be announced at the event.
The ITM Mentoring Team recognise a mentee who has excelled on their journey with their mentor.
The awards will conclude with the Mentoring Programme Graduation.
The Judges
- Scott Davies, ITM
- Alison Rogan, Barclays
- Nikki Parsons, Arcadis
- Kerri Henshaw-Cox, AstraZeneca
- Steve Proud, Citi
- Ben Zakrzewski, Bank of America
- Beejal Ruparelia, IKEA Group
- Jessica Sharpe, Reside
Agenda
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The above agenda is subject to change
Dress Code: Business casual or summer chic the choice is yours, (ties and suits not necessary)
For more information regarding our mentoring programme, please email mentoring@itm.org.uk
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Partners & Sponsors
Other
Title Sponsor
Agiito
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
edyn
Title Sponsor
FREENOW for Business
Title Sponsor
Hilton
Title Sponsor
Leonardo Hotels
Title Sponsor
Qatar Airways
Title Sponsor
SilverDoor
Title Sponsor
TRIPBAM
Title Sponsor
TripStax
Title Sponsor
Virgin Atlantic
Material
Venue
Leonardo Royal Hotel, London Tower Bridge
About Venue
Conveniently located in the City of London and easily accessible by public transport. Tower Hill Tube Station (circle and district line): 6 minute walk Tower Gateway (DLR): 5 minute walk Thames clipper (Uber Water Taxis)
Address
45 Prescot StreetLondon, Greater London, United Kingdom, E1 8GP
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect Buyer
£ 89.00 (Ex. VAT)
Business Buyer
£ 89.00 (Ex. VAT)
Business Supplier
£ 89.00 (Ex. VAT)
Connect Supplier
£ 89.00 (Ex. VAT)
Business IP Buyer
£ 89.00 (Ex. VAT)
Business IP Supplier
£ 89.00 (Ex. VAT)
Connect IP Buyer
£ 89.00 (Ex. VAT)
Connect IP Supplier
£ 89.00 (Ex. VAT)
Non Member
£ 99.00 (Ex. VAT)
Registration Closes
Friday Jun 23, 2023
1:00 AM Europe/LondonEvent Time
Friday Jun 30, 2023
12:00 PM to 6:00 PM Europe/LondonVenue
Leonardo Royal Hotel, London Tower Bridge
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Social
All Member 03 July 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to: • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limitied capacity! Book now to avoid disappointment! We look forward to welcoming you!
Social
All Member 10 July 2025
Summer Social
Celebrate the Season with Style! We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style! Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
Meeting
Buyer Only 15 July 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 17 July 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Webinar
All Member 22 July 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 09 September 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 11 September 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
Showcase
Buyer Only 17 September 2025
Showcase (Topic TBA)
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Webinar
All Member 23 September 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 24 September 2025
Quarterly Ireland Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions as ever
