ITM Achievement Awards | Photos 2022
Pre Event Material
Upload Date: 26 Jan 2023
View all of the photos from our 2022 event
ITM Achievement Awards
Sponsored By Leonardo Hotels, Virgin Atlantic, Delta Air Lines, SilverDoor, Direct ATPI, Amex GBT, FREENOW for Business, American Airlines, British Airways, edyn, TRIPBAM, Hilton, Agiito, TripStax, Qatar Airways
ITM Achievement Awards
The ITM Achievement Awards return for a second year
Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network.
Accommodation
Guests will be able to book online using our webpage https://www.leonardohotels.co.uk/ or via phone +44 20 7074 1000 to our reservations team quoting the block code LHITMA290623.
The Awards & Finalists
Category - General
- Game Changer (Individual)
Shelley Fletcher-Bryant | Advito
Tiffany Casson | Inntel Ltd
Dennis Vilovic | Troop
- Game Changer (Team)
KPMG / AMEX GBT
Global Secure Accreditation
agiito
TripStax
This year's Game Changer awards will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge.
- Programme Achievement (Individual)
Kim Trenter | DAZN
Neil Woodliffe | Clarivate
Ann Thomas | agiito
- Programme Achievement (Team)
NES Fircroft (x2)
agiito
CISCO
This award will recognise the step changes made in Travel/Travel & Meetings & Expense Programmes to bring maximum value to the end-to-end experience. It could be a single piece of the puzzle, a re-design of the programme, technology-based or a re-focus of the resource in place.
- Service Excellence (Individual)
Lindsay Cook | agiito
John Blackburn | CTM
Evette Desigar | AMEX GBT
Matthew McCrudden | agiito
- Service Excellence (Team)
Crisis24 Integrated Risk Management Solution
Silverdoor
Synergy Global Housing
agiito
Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class delivery of a Travel/Travel & Meetings & Expense Programme.
Category - ITM Mentoring Programme
- Mentor of the Year
Leanne Fowler | agiito
Sam McKnight | CIBTvisas
Sue Jones | IKEA
This award recognises this mentor's commitment to supporting the industry and future talent through sharing their expertise to guide and develop the mentees they have worked with.
- Mentee of the Year
James Diaz | Travel Planet
Katie Garrahy | Silverdoor Apartments
Sarah Whiting | BCD Travel
This award recognises this mentee's investment in the ITM Mentoring Programme, and themselves, through working with their mentor.
- One to Watch (Mentee)
The winner of this award will be announced at the event.
The ITM Mentoring Team recognise a mentee who has excelled on their journey with their mentor.
The awards will conclude with the Mentoring Programme Graduation.
The Judges
- Scott Davies, ITM
- Alison Rogan, Barclays
- Nikki Parsons, Arcadis
- Kerri Henshaw-Cox, AstraZeneca
- Steve Proud, Citi
- Ben Zakrzewski, Bank of America
- Beejal Ruparelia, IKEA Group
- Jessica Sharpe, Reside
Agenda
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The above agenda is subject to change
Dress Code: Business casual or summer chic the choice is yours, (ties and suits not necessary)
For more information regarding our mentoring programme, please email mentoring@itm.org.uk
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Partners & Sponsors
Other
Title Sponsor
Agiito
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
edyn
Title Sponsor
FREENOW for Business
Title Sponsor
Hilton
Title Sponsor
Leonardo Hotels
Title Sponsor
Qatar Airways
Title Sponsor
SilverDoor
Title Sponsor
TRIPBAM
Title Sponsor
TripStax
Title Sponsor
Virgin Atlantic
Material
Venue
Leonardo Royal Hotel, London Tower Bridge
About Venue
Conveniently located in the City of London and easily accessible by public transport. Tower Hill Tube Station (circle and district line): 6 minute walk Tower Gateway (DLR): 5 minute walk Thames clipper (Uber Water Taxis)
Address
45 Prescot StreetLondon, Greater London, United Kingdom, E1 8GP
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
£ 89.00 (Ex. VAT)
Business Supplier
£ 89.00 (Ex. VAT)
Connect Buyer
£ 89.00 (Ex. VAT)
Connect Supplier
£ 89.00 (Ex. VAT)
Business IP Buyer
£ 89.00 (Ex. VAT)
Business IP Supplier
£ 89.00 (Ex. VAT)
Connect IP Buyer
£ 89.00 (Ex. VAT)
Connect IP Supplier
£ 89.00 (Ex. VAT)
Non Member
£ 99.00 (Ex. VAT)
Registration Closes
Friday Jun 23, 2023
1:00 AM Europe/LondonEvent Time
Friday Jun 30, 2023
12:00 PM to 6:00 PM Europe/LondonVenue
Leonardo Royal Hotel, London Tower Bridge
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Networking
All Member 19 November 2025
Ireland Network
We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.
Social
All Member 27 November 2025
Winter Social
Celebrate the Season with Style! We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere. Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun! Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for
Showcase
Buyer Only 03 December 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001026]
Social
All Member 04 December 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Meeting
Buyer Only 09 December 2025
Buyer Knowledge Exchange
This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and Emburse merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on
Showcase
Buyer Only 10 December 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]
Meeting
Buyer Only 13 January 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
