Scott Davies
Chief Executive Officer | ITM
[10:00 AM - 10:05 AM], [12:20 PM - 12:40 PM]
#Trending
Sponsored By British Airways, American Airlines, Amex GBT, FREENOW for Business, CIBTvisas
#Trending
An ITM Signature Event
This event is now taking place virtually
During this event, we will hear and debate how our esteemed speakers see 2024 in relation to their industry and remits. They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2024 and beyond.
We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
*Our agenda is subject to change
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Agenda
Wed 6th Dec
10:00 AM
Welcome
Welcome
Opening
Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session
Session
Trends…Continued
Following on from ITMs Autumn Conference, the expert team at AMEX GBT will delve deeper into some of the most significant industry trends likely to impact business travel into 2024 and how we can all best plan to take advantage of these industry movements.
Cameron Spence
Consulting Manager | Amex GBT
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
10:30 AM
Session
Session
Travel Risks But Not As You Know Them
This session will provide an update on the various issues impacting globally mobile populations with regards to visas and immigration. We’ll also delve into potential risks and challenges that can arise as a result of non-compliance and provide some pointers on things to look out for.
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Hannah In-Chan
Global Immigration Counsel | Newland Chase
Allan Pattison
Managing Director | Travel Risk Professionals
10:55 AM
Session
Session
TMI?
During the session, we will explore the impact of various data sources, ranging from traditional expenses to modern platforms and you will learn how AI is transforming stakeholder insights and promoting the well-being of travellers.
From here we will review the essence of streamlined, actionable data and how it can be used to make informed decisions before discussing how sustainability data is evolving from mere compliance reporting to influencing decision-making.
This concise yet comprehensive overview is your key to unlocking the dynamic world of Travel & Expense Data in 2024.
Daniel Raine
CEO | Unlocked Data
11:15 AM
Networking
Networking
TechTrek: A Glimpse into the Future of Travel Technology
Embark on a captivating journey into the future of travel. Explore the forefront of technology shaping the industry, with a special focus on Travel Management Company (TMC) innovations, trailblazing startups, and visionary companies set to redefine the travel experience.
Gain a sneak peek into the cutting-edge trends, emerging technologies, and ground-breaking products that will revolutionise the way we travel and manage travel.
Ian Spearing
Director of Travel | Arcadis
11:35 AM
Break
Break
Break
11:55 AM
Session
Session
Galvanizing Ground Programmes
Across industry we are reading more about the important role that ground can play within travel programmes moving forward. Whether that be in supporting modal shift alongside sustainable travel priorities or due to a change in workforce location there is no doubt that buyers are delving into ground strategy with a renewed focus and priority.
FreeNow for Business will share their expert insights on how the category of ground is evolving and what we can expect from the sector in support of building a more prominent position within travel programmes.
12:20 PM
Session
Session
Buyer & Supplier Priority Results
Scott will share the results of our annual buyer priority survey and look at how sentiment and focus has moved on key topics over recent years. For the first year we have also released a supplier survey, where we will look at where we have alignment on focus or where there may be work to do in truly understanding each other’s priorities to support a successful partnership in 2024.
Scott Davies
Chief Executive Officer | ITM
12:40 PM
Session
Session
Delving into the Results
During this session an expert panel will delve into the survey results to share their views and perspectives on what we all need to be mindful of in 2024.
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
Michael Funnell
Director, Travel and Expense | Barclays
Becky Burton-Stevens
Director Group Air | Amex GBT
Nikki Parsons
Global Travel | Jane Street
1:10 PM
Close
Close
Close
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
British Airways
Title Sponsor
CIBTvisas
Title Sponsor
FREENOW for Business
Speakers
FEATURED SPEAKERS
Nikki Parsons
Global Travel | Jane Street
[12:40 PM - 1:10 PM]
Michael Funnell
Director, Travel and Expense | Barclays
[12:40 PM - 1:10 PM]
Becky Burton-Stevens
Director Group Air | Amex GBT
[12:40 PM - 1:10 PM]
Ian Spearing
Director of Travel | Arcadis
[11:15 AM - 11:35 AM]
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
[10:30 AM - 10:55 AM]
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
[10:05 AM - 10:30 AM]
Daniel Raine
CEO | Unlocked Data
[10:55 AM - 11:15 AM]
Cameron Spence
Consulting Manager | Amex GBT
[10:05 AM - 10:30 AM]
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
[12:40 PM - 1:10 PM]
Hannah In-Chan
Global Immigration Counsel | Newland Chase
[10:30 AM - 10:55 AM]
Allan Pattison
Managing Director | Travel Risk Professionals
[10:30 AM - 10:55 AM]
Material
Virtual Event
This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions
For those unable to access ZOOM on their company laptops, you can also join via your phone.
Registration Fee
Non Members
£ 79.00 (Ex. VAT)
Business Buyer
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Business Supplier
Free
Connect Supplier
£ 49.00 (Ex. VAT)
Business IP Buyer
Free
Connect IP Buyer
£ 29.00 (Ex. VAT)
Business IP Supplier
Free
Connect IP Supplier
£ 49.00 (Ex. VAT)
Registration Closes
Wednesday Dec 06, 2023
9:45 AM Europe/LondonEvent Time
Wednesday Dec 06, 2023
10:00 AM to 1:15 PM Europe/LondonPlatform
ZOOM
https://us02web.zoom.us/joinPARTNERS & SPONSORS
UPCOMING EVENTS
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All Member 23 June 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 01 July 2026
Inclusive Travel Programmes - ’One Year On’
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All Member 02 July 2026
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Meeting
Buyer Only 07 July 2026
Buyer Knowledge Exchange: Value of Managed Travel Programmes
ITM PATHWAYS SPECIAL Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak
Webinar
Supplier Only 09 July 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
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Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
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Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
