#Trending

Sponsored By British Airways, American Airlines, Amex GBT, FREENOW for Business, CIBTvisas


#Trending

An ITM Signature Event

This event is now taking place virtually


During this event, we will hear and debate how our esteemed speakers see 2024 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2024 and beyond.

We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.
 

*Our agenda is subject to change

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Agenda

Wed 6th Dec

10:00 AM
Welcome

Opening


agenda speaker image
Scott Davies
Chief Executive Officer | ITM
10:05 AM
Session

Trends…Continued

Following on from ITMs Autumn Conference, the expert team at AMEX GBT will delve deeper into some of the most significant industry trends likely to impact business travel into 2024 and how we can all best plan to take advantage of these industry movements.

agenda speaker image
Cameron Spence
Consulting Manager | Amex GBT
agenda speaker image
Ruben Galas
Senior Consulting Manager | Amercian Express Global Business Travel
10:30 AM
Session

Travel Risks But Not As You Know Them

This session will provide an update on the various issues impacting globally mobile populations with regards to visas and immigration. We’ll also delve into potential risks and challenges that can arise as a result of non-compliance and provide some pointers on things to look out for.

agenda speaker image
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
agenda speaker image
Hannah In-Chan
Global Immigration Counsel | Newland Chase
agenda speaker image
Allan Pattison
Managing Director | Travel Risk Professionals
10:55 AM
Session

TMI?

During the session, we will explore the impact of various data sources, ranging from traditional expenses to modern platforms and you will learn how AI is transforming stakeholder insights and promoting the well-being of travellers.

From here we will review the essence of streamlined, actionable data and how it can be used to make informed decisions before discussing how sustainability data is evolving from mere compliance reporting to influencing decision-making.

This concise yet comprehensive overview is your key to unlocking the dynamic world of Travel & Expense Data in 2024.

agenda speaker image
Daniel Raine
CEO | Unlocked Data
11:15 AM
Networking

TechTrek: A Glimpse into the Future of Travel Technology

Embark on a captivating journey into the future of travel. Explore the forefront of technology shaping the industry, with a special focus on Travel Management Company (TMC) innovations, trailblazing startups, and visionary companies set to redefine the travel experience.

Gain a sneak peek into the cutting-edge trends, emerging technologies, and ground-breaking products that will revolutionise the way we travel and manage travel.

agenda speaker image
Ian Spearing
Director of Travel | Arcadis
11:35 AM
Break

Break


11:55 AM
Session

Galvanizing Ground Programmes

Across industry we are reading more about the important role that ground can play within travel programmes moving forward. Whether that be in supporting modal shift alongside sustainable travel priorities or due to a change in workforce location there is no doubt that buyers are delving into ground strategy with a renewed focus and priority.

FreeNow for Business will share their expert insights on how the category of ground is evolving and what we can expect from the sector in support of building a more prominent position within travel programmes.

12:20 PM
Session

Buyer & Supplier Priority Results

Scott will share the results of our annual buyer priority survey and look at how sentiment and focus has moved on key topics over recent years. For the first year we have also released a supplier survey, where we will look at where we have alignment on focus or where there may be work to do in truly understanding each other’s priorities to support a successful partnership in 2024.

agenda speaker image
Scott Davies
Chief Executive Officer | ITM
12:40 PM
Session

Delving into the Results

During this session an expert panel will delve into the survey results to share their views and perspectives on what we all need to be mindful of in 2024.

agenda speaker image
Anda Zarina
Travel Manager – Europe & Middle East | Latham & Watkins
agenda speaker image
Michael Funnell
Director, Travel and Expense | Barclays
agenda speaker image
Becky Burton-Stevens
Client Portfolio Lead | Amex GBT
agenda speaker image
Nikki Parsons
Global Travel | Jane Street
1:10 PM
Close

Close


Partners & Sponsors

Other
edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

Amex GBT

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

CIBTvisas

edyn Group

Title Sponsor

FREENOW for Business

Speakers

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

[10:00 AM - 10:05 AM], [12:20 PM - 12:40 PM]

Ruben Galas

Senior Consulting Manager | Amercian Express Global Business Travel

[10:05 AM - 10:30 AM]

Anda Zarina

Travel Manager – Europe & Middle East | Latham & Watkins

[12:40 PM - 1:10 PM]

Hannah In-Chan

Global Immigration Counsel | Newland Chase

[10:30 AM - 10:55 AM]

Allan Pattison

Managing Director | Travel Risk Professionals

[10:30 AM - 10:55 AM]

Material

Event Photos | Trending 2022

Post Event Material

Upload Date: 09 Dec 2022

View the full set of photos from the 2022 Trending Summit

ITM Trending 2023 Slide Deck

Post Event Material

Upload Date: 07 Dec 2023

Full slide deck from our #Trending event that took place 6 December 2023

Virtual Event

This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions

For those unable to access ZOOM on their company laptops, you can also join via your phone.

Registration Fee
Non Members £ 79.00 (Ex. VAT)
Business Buyer Free
Connect Buyer £ 29.00 (Ex. VAT)
Business Supplier Free
Connect Supplier £ 49.00 (Ex. VAT)
Business IP Buyer Free
Connect IP Buyer £ 29.00 (Ex. VAT)
Business IP Supplier Free
Connect IP Supplier £ 49.00 (Ex. VAT)
Registration Closes

Wednesday Dec 06, 2023

9:45 AM Europe/London
Event Time

Wednesday Dec 06, 2023

10:00 AM to 1:15 PM Europe/London
Platform

ZOOM

https://us02web.zoom.us/join

PARTNERS & SPONSORS

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