Doreen Burse
Sr. Vice President Worldwide Sales | United Airlines
ITM Autumn Conference 2024
Sponsored By easyJet, Direct ATPI, British Airways, American Airlines, United Airlines, Amex GBT, Reed & Mackay, Virgin Atlantic, Delta Air Lines, Air India, Qatar Airways, Trainline, Optimiser, Blacklane, eco.mio, Hilton, FCM, Lokulus, Travaxy, TripStax, Bolt Business, Enterprise Mobility
ITM Autumn Conference 2024
More info will be released closer to the event
Networking & Social
Throughout our one-day conference, we have several opportunities for you to network with your fellow travel peers. The educational day is then followed by drinks
Sponsor Networking Hall
Explore the latest products and services throughout the market within our sponsor exhibition space.
EventWell
We recognise the specific needs of individuals with neurodivergence and mental health concerns. Similar to our Spring Conference, EventWell will provide our Autumn Conference delegates with a supervised quiet room. This area will serve as a safe space to recharge and break when/if needed.
Get Involved
If you would like to join the conversation around our Autumn conference, you can do so via #itm2024 on LinkedIn.
Looking to become a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponsorship packages or download our sponsorship PDF via the materials tab.
Partners & Sponsors
Other
Title Sponsor
Air India
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Blacklane
Title Sponsor
Bolt Business
Title Sponsor
British Airways
Title Sponsor
Delta Air Lines
Title Sponsor
Direct ATPI
Title Sponsor
easyJet
Title Sponsor
eco.mio
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
Hilton
Title Sponsor
Lokulus
Title Sponsor
Optimiser
Title Sponsor
Qatar Airways
Title Sponsor
Reed & Mackay
Title Sponsor
Trainline
Title Sponsor
Travaxy
Title Sponsor
TripStax
Title Sponsor
United Airlines
Title Sponsor
Virgin Atlantic
Speakers
KEYNOTE SPEAKERS
Jason Geall
Executive Vice President, Global SME | Amex GBT
Chris Galanty
Unknown | Flight Centre Travel Group
Adam Knights
Managing Director, UK | Direct ATPI
Sophie Dekkers
CCO | easyJet
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Nikki Parsons
Global Travel | Jane Street
Ike Ihenacho
Director, Global Travel, Expense, Meetings and Fleet | Kimberly Clark
Jackie Clark
Partnership Manager | CTM
Samantha McKnight
Senior Vice President Client Solutions | CIBTvisas
Caroline Strachan
CEO | FESTIVE ROAD
James Dow
General Manager - London | Blacklane
Lioz Amar
CEO & Founder | Travaxy
Gemma King
Vice President, Global Corporate Travel | Omnicom Group
Oliver Moore
Director of Travel Agency Sales, EMEA | Enterprise Mobility
Gillian Dowling
Global Travel Manager | Kerry Group
Cedric Dufour
Head of B2B Sales | Trainline
Leonard Mattison
Travel Manager | Barclays
Katharina Riederer
CEO & Co-Founder | eco.mio GmbH
Alison Rogan
Head of Travel and Events | HSBC
Mark Chamberlain
Chief Evangelist | Lokulus
Simon Andrews
Global Travel Operations Manager | Shell International Ltd
Cristina Chimenti
Head of Travel | Sky UK Limited
Ben Kentish
Presenter | LBC
Material
A
Autumn Conf 2024 Lokulus
Post Event Material
Upload Date: 21 Oct 2024
Lokulus | Start Me Up
A
Autumn Conf 2024 Travaxy
Post Event Material
Upload Date: 21 Oct 2024
Travaxy | Start Me Up
A
Autumn Conf Poll 2024 Results
Post Event Material
Upload Date: 21 Oct 2024
Results from Slido
A
Autumn Conf 2024 eco.mio
Post Event Material
Upload Date: 24 Oct 2024
Full slides for eco.mio | Start Me Up
A
Autumn Conf 2024 Summary
Post Event Material
Upload Date: 29 Oct 2024
A full summary including key takeaways from each session at our Autumn Conference 2024
Venue
Royal National Hotel
About Venue
Imperial London Hotels
Address
38-51 Bedford WayLondon, Greater London, United Kingdom, WC1H 0DG
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect IP Supplier
£ 99.00 (Ex. VAT)
Business IP Buyer
Free
Business Buyer
Free
Connect Buyer
Free
Connect IP Buyer
Free
Business Supplier
£ 49.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Business IP Supplier
£ 49.00 (Ex. VAT)
Registration Closes
Tuesday Oct 15, 2024
5:30 PM Europe/LondonEvent Time
Thursday Oct 17, 2024
9:00 AM to 7:00 PM Europe/LondonVenue
Royal National Hotel
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 20 October 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Conference
All Member 27 October 2025
ITM Autumn Conference 2025
ITM AUTUMN CONFERENCE 2025: A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. More details will be released closer to the event. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over
Meeting
Buyer Only 04 November 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 06 November 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Meeting
Buyer Only 06 November 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
Webinar
All Member 11 November 2025
Neurodiversity and Air Travel
NEURODIVERSITY AND AIR TRAVEL Are travellers Neurodiversity needs met? What needs to be done in the future to accommodate travellers with different needs? As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Following on from our focus on Neurodiversity in Meeting & Events, Neuordiversity and Mental Health and more recently we ran a session on Neurodiversity and Accommodation, we are now moving our focus to Neurodiversity & Air Travel. Join Tiffany Casson, Intel as she discusses airport quiet spaces and changes being implemented with accessibility expert, Anna-Ruth Cockerham. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist
Networking
All Member 12 November 2025
Scotland Network
We are excited to return to Scotland for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer meeting before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout * Networking and bowling (Yes, you read that correctly!)
Networking
All Member 19 November 2025
Ireland Network
We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * A warm welcome to all delegates with refreshments available throughout (see agenda for more details) * Delegates will sit at round tables facing the stage (which are unallocated – free seating) * We actively encourage delegate participation and have dedicated times within the agenda to engage * Networking post event including canapés and drinks.
Showcase
Buyer Only 20 November 2025
Technology Showcase Pt 1
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001026]
Showcase
Buyer Only 26 November 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001008]
