Ireland Network

Sponsored By FREENOW for Business


Ireland Network

We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us.

During the event we will address key industry topics such as NDC, accessibility, mobility, how the focus of travel programmes is changing and what all this means for partnerships, the traveller and the customer experience.

 

Key takeaways

  • Establish and build valuable connections.
  • Learn from our diverse community and raise your profile within business travel.
  • Develop collaborations that contribute to positive change within the industry.

What to expect

  • A warm welcome to all delegates with refreshments available throughout (see agenda for more details)
  • Delegates will sit at round tables facing the stage (which are unallocated – free seating)
  • We actively encourage delegate participation and have dedicated times within the agenda to engage
  • Networking post event including canapés and drinks.

Agenda

Thu 11th Jul

2:00 PM
Buyer Only Session

Exclusive Buyer Roundtable & Afternoon Tea

3:30 PM
Session

Keynote Interview

The session will open with Scott Davies, ITM CEO, speaking to Aer Lingus’ Chief Customer Officer Susanne Carberry, sharing insights into the national carriers plans as they relate to the corporate traveller

agenda speaker image
Scott Davies
Chief Executive Officer | ITM
agenda speaker image
Susanne Carberry
Chief Customer Officer | Aer Lingus
4:00 PM
Session

Travel ‘Disruption’ Management

Ensuring a smooth and seamless business traveller experience is becoming increasingly challenging as Travel Managers continue to navigate a disrupted travel environment. During this session we hear from 3 experienced buyers as they share their experience and what this means for stakeholders, programme and partnerships of the future.

agenda speaker image
Kerry Douglas
Head of Programme | ITM
agenda speaker image
Gillian Dowling
Senior Manager - Travel and Expenses | Indeed
agenda speaker image
Edel Nolan
Travel Manager | Vertiv
agenda speaker image
Lorraine Ledwidge
Global Travel Manager | Pinterest
4:30 PM
Session

Building Future-Proof Travel Policies for Businesses

Sponsored By FREENOW for Business

Join us for an exclusive session where we will share insights from our YouGov study on "How to develop a successful business travel policy". Discover how to integrate leisure and business travel, motivate employees, meet sustainability goals and ensure policy compliance.


As the No 1 taxi app in Ireland, FREENOW will deep dive on effective ground transportation policies, supported by GBTA data and our own research.

Don't miss this opportunity to transform your corporate travel & ground mobility strategy with actionable insights from industry experts.

5:00 PM
Session

Working Session – The Irish Business Travel Community

A table discussion to share thoughts and views on what you would like to see more of in the Irish business travel community and how an association could support this.


Each table will be given time to discuss and then feedback on the top 3 things you feel would enhance and support the Irish Business Travel Community – from networking to different types of training and educational events plus anything else.


Part 2 will look at how an association could support and where that funding would come from? How would you finance this activity and who would benefit as sponsors?

5:20 PM
Networking

Networking

5:20 PM
Close

Close

Partners & Sponsors

Other
edyn Group

Title Sponsor

FREENOW for Business

Speakers

KEYNOTE SPEAKERS

Susanne Carberry

Chief Customer Officer | Aer Lingus

Thursday Jul 11, 2024 [3:30 PM - 4:00 PM]

FEATURED SPEAKERS

Material

FREENOW Presentation Ireland Event July 24

Post Event Material

Upload Date: 15 Jul 2024

Full set of slides presented by FREENOW FOR BUSINESS.

Venue

Clayton Hotel Ballsbridge

About Venue

Address

Merrion Rd, Ballsbridge

Dublin, Leinster, Ireland, D04 P3C3

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business - IP Supplier Free
Business - IP Buyer Free
Business - Supplier Free
Business - Buyer Free
Connect - IP Supplier £ 29.00 (Ex. VAT)
Connect - IP Buyer Free
Connect - Supplier £ 29.00 (Ex. VAT)
Connect - Buyer Free
Non Member £ 39.00 (Ex. VAT)
Registration Closes

Thursday Jul 11, 2024

11:30 AM Europe/London
Event Time

Thursday Jul 11, 2024

3:30 PM to 7:00 PM Europe/London
Venue

Clayton Hotel Ballsbridge

Dublin

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