Susanne Carberry
Chief Customer Officer | Aer Lingus
Thursday Jul 11, 2024 [3:30 PM - 4:00 PM]
Ireland Network
We are excited to return to Dublin for an afternoon of insightful and engaging discussion plus networking. The afternoon will start with an in-person buyer roundtable before we welcome our supplier partners to join us.
During the event we will address key industry topics such as NDC, accessibility, mobility, how the focus of travel programmes is changing and what all this means for partnerships, the traveller and the customer experience.
During the event we will address key industry topics such as NDC, accessibility, mobility, how the focus of travel programmes is changing and what all this means for partnerships, the traveller and the customer experience.
Key takeaways
- Establish and build valuable connections.
- Learn from our diverse community and raise your profile within business travel.
- Develop collaborations that contribute to positive change within the industry.
What to expect
- A warm welcome to all delegates with refreshments available throughout (see agenda for more details)
- Delegates will sit at round tables facing the stage (which are unallocated – free seating)
- We actively encourage delegate participation and have dedicated times within the agenda to engage
- Networking post event including canapés and drinks.
Agenda
Thu 11th Jul
2:00 PM
Buyer Only Session
Buyer Only Session
Exclusive Buyer Roundtable & Afternoon Tea
3:30 PM
Session
Session
Keynote Interview
The session will open with Scott Davies, ITM CEO, speaking to Aer Lingus’ Chief Customer Officer Susanne Carberry, sharing insights into the national carriers plans as they relate to the corporate traveller
Scott Davies
Chief Executive Officer | ITM
Susanne Carberry
Chief Customer Officer | Aer Lingus
4:00 PM
Session
Session
Travel ‘Disruption’ Management
Ensuring a smooth and seamless business traveller experience is becoming increasingly challenging as Travel Managers continue to navigate a disrupted travel environment. During this session we hear from 3 experienced buyers as they share their experience and what this means for stakeholders, programme and partnerships of the future.
Kerry Douglas
Head of Programme | ITM
Gillian Dowling
Senior Manager - Travel and Expenses | Indeed
Edel Nolan
Travel Manager | Vertiv
Lorraine Ledwidge
Global Travel Manager | Pinterest
4:30 PM
Session
Session
Building Future-Proof Travel Policies for Businesses
Sponsored By FREENOW for Business
Join us for an exclusive session where we will share insights from our YouGov study on "How to develop a successful business travel policy". Discover how to integrate leisure and business travel, motivate employees, meet sustainability goals and ensure policy compliance.
As the No 1 taxi app in Ireland, FREENOW will deep dive on effective ground transportation policies, supported by GBTA data and our own research.
Don't miss this opportunity to transform your corporate travel & ground mobility strategy with actionable insights from industry experts.
5:00 PM
Session
Session
Working Session – The Irish Business Travel Community
A table discussion to share thoughts and views on what you would like to see more of in the Irish business travel community and how an association could support this.
Each table will be given time to discuss and then feedback on the top 3 things you feel would enhance and support the Irish Business Travel Community – from networking to different types of training and educational events plus anything else.
Part 2 will look at how an association could support and where that funding would come from? How would you finance this activity and who would benefit as sponsors?
5:20 PM
Networking
Networking
Networking
5:20 PM
Close
Close
Close
Partners & Sponsors
Other
Title Sponsor
FREENOW for Business
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
[3:30 PM - 4:00 PM]
Edel Nolan
Travel Manager | Vertiv
[4:00 PM - 4:30 PM]
Gillian Dowling
Senior Manager - Travel and Expenses | Indeed
[4:00 PM - 4:30 PM]
Lorraine Ledwidge
Global Travel Manager | Pinterest
[4:00 PM - 4:30 PM]
Kerry Douglas
Head of Programme | ITM
[4:00 PM - 4:30 PM]
Material
F
FREENOW Presentation Ireland Event July 24
Post Event Material
Upload Date: 15 Jul 2024
Full set of slides presented by FREENOW FOR BUSINESS.
Venue
Clayton Hotel Ballsbridge
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business - IP Supplier
Free
Business - IP Buyer
Free
Business - Supplier
Free
Business - Buyer
Free
Connect - IP Supplier
£ 29.00 (Ex. VAT)
Connect - IP Buyer
Free
Connect - Supplier
£ 29.00 (Ex. VAT)
Connect - Buyer
Free
Non Member
£ 39.00 (Ex. VAT)
Registration Closes
Thursday Jul 11, 2024
11:30 AM Europe/LondonEvent Time
Thursday Jul 11, 2024
3:30 PM to 7:00 PM Europe/LondonVenue
Clayton Hotel Ballsbridge
DublinPARTNERS & SPONSORS
UPCOMING EVENTS
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Social
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Platinum Winter Celebration
Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
Meeting
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Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
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Summit
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Webinar
Supplier Only 28 January 2027
Buyer Focus
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