Jenna Donaldson
Engagement Manager | Edinburgh Airport
Wednesday Feb 04, 2026 [3:00 PM - 3:30 PM]
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation.
Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region.
Key Takeaways
- Build valuable relationships across the Scotland Network
- Hear buyer and supplier perspectives on today’s most pressing challenges
- Learn from guest speakers and real-world programme experiences
- Connect over drinks and canapés in a relaxed, informal setting
What to Expect
- A warm welcome with refreshments available throughout
- Unallocated seating facing the stage
- Facilitated discussions with opportunities for delegate participation
- Drinks and canapés networking reception included
Agenda
Wed 4th Feb
2:30 PM
Networking
Networking
Arrival & Refreshments
3:00 PM
Session
Session
Edinburgh Airport – Investing in the Business Traveller and Future Connectivity
Edinburgh Airport will share an important update on its strategic focus and investment to support the evolving needs of the business traveller. This session will highlight how the airport is enhancing the end-to-end traveller experience, from infrastructure and services to operational efficiency, while ensuring the airport continues to play a vital role in enabling seamless business travel.
Looking ahead, the update will also explore future growth plans and the development of key air connections that support regional and global business needs. Attendees will gain insight into how Edinburgh Airport is working in partnership with the business travel community to strengthen connectivity, drive economic growth and deliver a high-quality experience for travellers today and into the future.
Jenna Donaldson
Engagement Manager | Edinburgh Airport
3:30 PM
Session
Session
Rail in Focus: A 10-Minute Industry Update for 2026
This fast-paced, quick-fire session brings together insights from key rail operators to share their top business priorities and areas of investment for 2026. In just 10 minutes, delegates will hear what’s changing across schedules, service delivery, distribution and future rail innovation — and what this means in practice for the business traveller.
Designed specifically with travel managers in mind, the update will highlight how rail operators are evolving to better support corporate travel programmes, improve the traveller experience and align with organisational goals around efficiency, sustainability and duty of care. Expect concise, practical insights that help buyers anticipate change, engage stakeholders internally and make informed decisions about the role of rail in their 2026 travel strategy.
4:00 PM
Session
Session
Defining Success Together – Priorities and Partnerships for the Year Ahead
This forward-looking session brings together travel buyers to share their priorities for the year ahead and define what success looks like for modern business travel programmes. Panellists will explore how they are measuring performance across areas such as stakeholder alignment, traveller experience and programme value, and how these priorities are evolving in an increasingly complex and uncertain environment.
A key focus of the discussion will be the role of supplier partnerships in delivering these outcomes. Buyers will provide clear insight into what they need from their partners to succeed, while suppliers will gain practical takeaways on how to align their solutions, behaviours and strategies to customer expectations—supporting stronger.
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
Tom Ellis
Independent Travel Management Consultant | --
Gemma Watt
Travel and Expenses Specialist | Softcat
4:30 PM
Close
Close
Close & Networking
To include canapés & 2 complimentary drinks
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
[4:00 PM - 4:30 PM]
Tom Ellis
Independent Travel Management Consultant | --
[4:00 PM - 4:30 PM]
Gemma Watt
Travel and Expenses Specialist | Softcat
[4:00 PM - 4:30 PM]
Venue
YOTEL Edinburgh
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect Supplier
£ 39.00 (Ex. VAT)
Business Supplier
Free
Connect - Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Business - IP Buyer
Free
Business IP Suplier
Free
Connect IP Supplier
£ 39.00 (Ex. VAT)
Business - Buyer
Free
Connect - IP Buyer
£ 29.00 (Ex. VAT)
Registration Closes
Wednesday Feb 04, 2026
1:00 PM Europe/LondonEvent Time
Wednesday Feb 04, 2026
2:30 PM to 7:30 PM Europe/LondonVenue
YOTEL Edinburgh
EdinburghUPCOMING EVENTS
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending] Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif]
Showcase
Buyer Only 24 February 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
Networking
Buyer Only 26 February 2026
Ireland Network: Buyers
Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049] [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png]
Networking
All Member 26 February 2026
Ireland Network
We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png] [https://www.itm.org.uk/events/evt-001047]
Showcase
Buyer Only 04 March 2026
TMC Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]
Meeting
Buyer Only 05 March 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Meeting
Buyer Only 05 March 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by a former ITM Chair or influential figure from our community. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other
Webinar
All Member 18 March 2026
Neurodiversity & Air Travel
Are travellers’ neurodiversity needs truly being met throughout the air travel journey? What more must be done to ensure that airlines and their service models fully accommodate travellers with diverse cognitive, sensory, and communication needs? As part of our ongoing commitment to support our wonderfully diverse community, we continue to work with partners across the travel ecosystem to inspire genuinely inclusive programmes, products, and services. Following our recent webinar exploring Neurodiversity & the Airport Traveller Experience, this follow-up session turns the focus to Airlines & Neurodiversity. We will look at the onboard experience, pre-flight communication, crew training, seating and cabin considerations, environmental triggers, and the practical steps airlines are taking — or need to take — to support neurodiverse travellers more effectively. Join Tiffany Casson of Intel as she leads a discussion with accessibility experts Anna-Ruth Cockerham and Christianna Best, sharing lived experiences, current initiatives, and opportunities for meaningful improvement within the airline environment.
