Jenna Donaldson
Engagement Manager | Edinburgh Airport
Wednesday Feb 04, 2026 [3:00 PM - 3:30 PM]
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation.
Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region.
Key Takeaways
- Build valuable relationships across the Scotland Network
- Hear buyer and supplier perspectives on today’s most pressing challenges
- Learn from guest speakers and real-world programme experiences
- Connect over drinks and canapés in a relaxed, informal setting
What to Expect
- A warm welcome with refreshments available throughout
- Unallocated seating facing the stage
- Facilitated discussions with opportunities for delegate participation
- Drinks and canapés networking reception included
Agenda
Wed 4th Feb
2:30 PM
Networking
Networking
Arrival & Refreshments
3:00 PM
Session
Session
Edinburgh Airport – Investing in the Business Traveller and Future Connectivity
Edinburgh Airport will share an important update on its strategic focus and investment to support the evolving needs of the business traveller. This session will highlight how the airport is enhancing the end-to-end traveller experience, from infrastructure and services to operational efficiency, while ensuring the airport continues to play a vital role in enabling seamless business travel.
Looking ahead, the update will also explore future growth plans and the development of key air connections that support regional and global business needs. Attendees will gain insight into how Edinburgh Airport is working in partnership with the business travel community to strengthen connectivity, drive economic growth and deliver a high-quality experience for travellers today and into the future.
Jenna Donaldson
Engagement Manager | Edinburgh Airport
3:30 PM
Session
Session
Rail in Focus: A 10-Minute Industry Update for 2026
This fast-paced, quick-fire session brings together insights from key rail operators to share their top business priorities and areas of investment for 2026. In just 10 minutes, delegates will hear what’s changing across schedules, service delivery, distribution and future rail innovation — and what this means in practice for the business traveller.
Designed specifically with travel managers in mind, the update will highlight how rail operators are evolving to better support corporate travel programmes, improve the traveller experience and align with organisational goals around efficiency, sustainability and duty of care. Expect concise, practical insights that help buyers anticipate change, engage stakeholders internally and make informed decisions about the role of rail in their 2026 travel strategy.
4:00 PM
Session
Session
Defining Success Together – Priorities and Partnerships for the Year Ahead
This forward-looking session brings together travel buyers to share their priorities for the year ahead and define what success looks like for modern business travel programmes. Panellists will explore how they are measuring performance across areas such as stakeholder alignment, traveller experience and programme value, and how these priorities are evolving in an increasingly complex and uncertain environment.
A key focus of the discussion will be the role of supplier partnerships in delivering these outcomes. Buyers will provide clear insight into what they need from their partners to succeed, while suppliers will gain practical takeaways on how to align their solutions, behaviours and strategies to customer expectations—supporting stronger.
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
Tom Ellis
Independent Travel Management Consultant | --
Gemma Watt
Travel and Expenses Specialist | Softcat
4:30 PM
Close
Close
Close & Networking
To include canapés & 2 complimentary drinks
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Scott Davies
Chief Executive Officer | ITM
Audrey Muir
Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co
[4:00 PM - 4:30 PM]
Tom Ellis
Independent Travel Management Consultant | --
[4:00 PM - 4:30 PM]
Gemma Watt
Travel and Expenses Specialist | Softcat
[4:00 PM - 4:30 PM]
Claire Walton
Head of Corporate Seles | Avanti West Coast
Steven Marshall
Head of Business Development & Marketing | Caledonian Sleeper
Sarah McLean
Business Development Manager | Caledonian Sleeper Ltd
Anthony Woodall
Business Commercial Manager | LNER
Venue
YOTEL Edinburgh
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Connect Supplier
£ 39.00 (Ex. VAT)
Business Supplier
Free
Connect - Buyer
£ 29.00 (Ex. VAT)
Non-Member
£ 49.00 (Ex. VAT)
Business - IP Buyer
Free
Business IP Suplier
Free
Connect IP Supplier
£ 39.00 (Ex. VAT)
Business - Buyer
Free
Connect - IP Buyer
£ 29.00 (Ex. VAT)
Registration Closes
Wednesday Feb 04, 2026
1:00 PM Europe/LondonEvent Time
Wednesday Feb 04, 2026
2:30 PM to 7:30 PM Europe/LondonVenue
YOTEL Edinburgh
EdinburghUPCOMING EVENTS
Meeting
Buyer Only 08 September 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Showcase
Buyer Only 16 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Social
All Member 17 September 2026
Platinum Manchester Celebration
Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
Showcase
Buyer Only 23 September 2026
Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
ITM Autumn Conference 2026
Explore the full event details, including the agenda, on our dedicated event page [http://itm.org.uk/autumn]. A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONAL Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. •
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
All Member 15 October 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Webinar
All Member 20 October 2026
Neurodiversity Webinar
Join us for our upcoming Neurodiversity Webinar this October, as we continue our series of conversations designed to support greater understanding and awareness across the business travel community. Further details, including the confirmed topic and speakers, will be announced soon. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. More information will be shared shortly. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]
Social
All Member 21 October 2026
Platinum Scotland Celebration
Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 10 November 2026
Buyer Knowledge Exchange: Dedicated Topic
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
