Agenda

Monday 5th October

Arrival Breakfast and Networking 09:00 - 10:00

Opening 10:00 - 10:05

ITM CEO Scott Davies opens the day with a warm welcome and an overview of what’s ahead.

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Scott Davies CEO | ITM

Betting on the Future: Which Horse Should Travel Buyers Back? 10:05 - 10:45

As technology, AI and industry consolidation redefine the role of the Travel Management Company, this session explores how strategic partnerships are evolving and how buyers can make smarter long-term decisions. Buyers and suppliers will gain valuable insight into changing expectations, evolving value and the collaboration needed to remain relevant and competitive.

Platinum Pathway: AI and the Evolution of Travel 10:45 - 11:15

Hear the key findings and recommendations from ITM's AI Pathway Working Group, led by Sarah Whiting, BCD, exploring how artificial intelligence is transforming managed travel and where human expertise continues to add the greatest value. You'll leave with clear guidance to embrace AI confidently while enhancing the role of people across business travel.

Sarah Whiting Senior Director Global Solutions Engineering | BCD Travel

Networking Break 11:15 - 11:55

Keynote 11:55 - 12:30

Platinum Pathway: The Value of the Managed Travel Programme 12:30 - 13:05

Explore the outputs of ITM's Pathway Working Group, led by Jo Lloyd of FCM Consulting, as they present a framework for demonstrating the strategic value of managed travel beyond cost savings. You'll leave better equipped to articulate its impact, strengthen stakeholder engagement and elevate the role of travel within your organisation.

Jo Lloyd Global Head of Customer Management & Consulting | FCM Consulting

Networking Lunch 13:05 - 14:25

The Cost of Doing Nothing? 14:25 - 15:00

Meetings and events are a critical part of travel risk, governance and employee experience, yet many remain outside managed travel programmes. This session explores the risks of fragmented management and the opportunities to improve visibility, compliance and business outcomes.

Breakout Sessions 15:00 - 15:40

Prompting for Success (AI): Prompting Smarter to Save Time, Think Better & Reduce Daily Overload

Learn AI prompting techniques that can immediately improve productivity, communication, planning and decision-making. You'll gain simple, effective approaches to save time, improve the quality of your work and use AI confidently without losing your own voice.

Influence in 30 Seconds: Mastering Elevator Pitches, Influence & Memorable Conversations

Build the confidence to communicate your value clearly, make stronger first impressions and create more meaningful professional conversations. Learn techniques to increase your influence and strengthen relationships by making every networking opportunity count.

The Confidence Gap: Building a Sustainable Career You Actually Want

This honest, practical session explores how to build confidence, avoid burnout and create a career that's both successful and sustainable. Discover strategies to manage pressure, define success on your own terms and thrive in a fast-changing industry.

Networking Break 15:40 - 16:10

Keynote 16:10 - 17:00

Educational Close 17:00

Drinks Reception & Networking From 17:00

Including complementary drinks and food stations

The above timings are British Summer Time (BST)

Note: this agenda is subject to change