Agenda
Monday 27th October
Arrival and Networking 09:00 - 10:00
Opening 10:00 - 10:10
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Scott Davies CEO | ITM
The Power of Mentoring 10:10 - 10:40
We all aspire to successful, fulfilling lives and careers. Hear from senior leaders and role models in the travel industry as they share how they have tried to optimise their careers and lives with the support of mentors reverse mentors, sponsors and cheerleaders. This essential session will change the way you think about what success looks like and what it takes to achieve it.
TBC 10:40 - 11:15
Networking Break 11:15 - 11:50
Culture vs. Strategy: Leading Through Industry Transformation 11:50 - 12:30
The travel industry continues to shape-shift, and the commercial models that have powered its progress to date are changing. Consolidation in the TMC sector continues at pace, but what does this mean for corporate buyers and suppliers alike? Does culture still eat strategy for breakfast in today’s most successful travel businesses? And what kind of leadership is required to navigate an uncertain world and economy?
Driving Compliance 12:30 - 13:15
Discover practical strategies to drive policy adoption and ensure consistent, company-wide travel compliance.
Networking Lunch 13:15 - 14:35
Personalising Travel Policy at Scale 14:35 - 14:45
Explore how to balance individual traveller needs with company goals to deliver tailored, scalable travel policies.
ITM Debate Series: The Future of Accommodation in Business Travel 14:45 - 15:25
In this lively ITM Debate Series session, industry leaders from the buyer and supplier sides go head-to-head on the future of the accommodation sector in business travel. The debate will focus on three key pillars:
• Distribution & Commercial Models: How are dynamic pricing and new agreements reshaping managed travel?
• Traveller Experience: Are we meeting traveller needs or adding friction in the name of cost and compliance?
• Responsible Operations & Sourcing: Can the annual hotel RFP process deliver on sustainability, inclusivity, and duty of care?
Expect frank views on transparency, flexibility, and innovation versus legacy processes and control—asking whether today’s accommodation model is fit for the future or ripe for disruption.
Networking Break 15:25 - 15:50
Flourishing Through Change: Personal Resilience in a Demanding World 15:50 - 16:25
In an increasingly ‘always on’ world—particularly during times of volatility and industry change—we can all feel overwhelmed by the demands we place on ourselves and those placed on us.
As we look forward to a day of insight and education, how can we also make time to look after ourselves and create space to flourish both personally and professionally during significant change?
In this session, we’ll learn how to identify our own ‘pinch points’ and explore techniques we can use to pivot, adapt, and thrive in a constantly changing and demanding world.
From Ambition to Action: Choosing the Right Tech to Reduce Travel Emissions 16:25 - 17:00
Sustainability as a strategic imperative’ continues to be highlighted as a priority, but are we really making progress in managing our impact and respecting the planet? For many, the drive to reduce the environmental impact of business travel is directly linked to their company’s appetite and focus—often shaped by how much business travel contributes to their overall emissions.
But it’s not just about corporate appetite. It’s also about having visibility of baselines, the ability to track progress, and the tools to communicate and implement a meaningful reduction plan.
The industry has seen many new entrants focused on supporting travel managers and programmes with technology and tools to reduce their environmental impact. But how can travel managers keep abreast of these options and understand which solutions are right for them?
Educational Close 17:00
Drinks Reception & Networking 17:05 Onwards
The above timings are British Summer Time (BST)
Note: this agenda is subject to change
