Jon Bolger
Head of Travel | Deloitte
Finding the Key to Controllable Accommodation
What is a workshop?
Designed for buyers only, ITM Workshops bring the latest best practices in developing, negotiating, and managing programmes. You will be provided with guidance on how to understand and implement processes associated with the sector, and how you can incorporate that in your day-to-day role.
ITM Workshops provides an excellent opportunity to network with and learn from like-minded buyers.
Why attend?
We’ll be discussing everything you need to consider to negotiate and manage a global accommodation programme.
Cost reduction remains a key focus area for 2017 and need to rein in maverick travellers puts further pressure on the necessity to ensure content and booking channels support compliant behaviour.
This event is worth 7 CPD hours.
Join us to unlock the door to controllable accommodation programmes.
Topics we’ll cover
- - Why should you have a preferred programme?
- - What is involved in conducting an RFP (Request For Proposal)?
- - How to get the most from the process and suppliers
- - How to handle unsolicited bids
- - What data should you be sending in the RFP?
- - What data should you be monitoring during the ongoing account management?
- - Who are the potential suppliers in the market? TMCs/HBAs/OTAs/OHAs?
- - Content is king!
- - Integration with Apps
- - Payment – the rise of the virtual card when no corporate card is available
- - Value of convergence of transient and M&E spend
Partners & Sponsors
Other
Title Sponsor
Hilton
Speakers
FEATURED SPEAKERS
Shaun Hinds
Chief Executive at Manchester Central | -
Venue
etc.venues County Hall
About Venue
Address
Riverside Building, Belvedere RoadLondon, Greater London, United Kingdom, SE1 7PB
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
No Fees for Registration
Registration Closes
Tuesday Mar 14, 2017
12:00 AM Europe/LondonEvent Time
Friday Mar 17, 2017
9:30 AM to 4:30 PM Europe/LondonVenue
etc.venues County Hall
LondonPARTNERS & SPONSORS
UPCOMING EVENTS
Conference
All Member 29 April 2025
ITM Spring Conference 2025
INSPIRE TAKES PLACE BETWEEN 29 - 30 APRIL 2025 IN NEWPORT To see our full event agenda, speakers and much more, visit our dedicated Conference site: INSPIRE [http://www.itm.org.uk/inspire] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver relevant content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
Networking
All Member 01 May 2025
Charity Golf Day
Calling all golfers…! Our spring conference, INSPIRE [http://www.itm.org.uk/inspire], is taking place at Celtic Manor Resort. With three championship golf courses and a legacy as the home of the 2010 Ryder Cup, we couldn’t resist the opportunity to enjoy a round of golf while supporting our ITM Cares charity! The day after INSPIRE concludes, join us for a very special golfing event at the world-famous Montgomerie Course on Thursday, 1 May, in partnership with Enterprise Mobility. This dramatic par-69 challenge will be our home for the day as we raise funds for ITM Cares’ chosen charity for 2025: Pumping Marvellous. For just £30 per person, you’ll enjoy a full day of golf at this renowned course, complete with refreshments at our halfway house and a grab-and-go food menu. Plus, we’ve lined up several on-course competitions for those with a competitive edge! The best part? Your entire ticket price will be donated
Networking
Buyer Only 14 May 2025
Exclusive Ireland Buyer Evening
We are excited to return to Dublin for an evening of networking! Join us in the heart of Dublin for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key takeaways * Establish and build valuable connections * Learn from our diverse community and raise your profile within business travel * Develop collaborations that contribute to positive change within the industry What to expect * * Including canapés and drinks * An exclusive evening for a select group of buyers (15 capacity)
Meeting
Buyer Only 20 May 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 20 May 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally
Meeting
Buyer Only 20 May 2025
Scotland Buyer Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a
Meeting
Buyer Only 22 May 2025
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions
Webinar
Supplier Only 22 May 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Meeting
Buyer Only 03 June 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 05 June 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
