Chris Crowley
Chief Revenue Officer | Duetto
Technology Bytes @ Business Travel
Sponsored By Barclaycard, KDS, Concur, Travelport
Technology Bytes @ Business Travel
Whatever the future business travel experience is, it will involve new technology, including smarter mobile apps potentially supported by bots, beacons, etc.
There will be new content and dispersed content causing disparity and new travellers with their own expectations. Are the sharing economy platforms and innovations fit for purpose in the business travel space? How well can they be integrated into the main stream content to provide total visibility of all options when booking? Will booking patterns change due to the repositioning of options? How can technology not only enhance the content and booking proposition but also manage the behaviours of your travellers?
By understanding the trends and setting clear objectives for your technology, business travel will be better managed. #edgy
Partners & Sponsors
Bronze
Title Sponsor
Travelport
Other
Title Sponsor
Barclaycard
Title Sponsor
Concur
Title Sponsor
KDS
Speakers
KEYNOTE SPEAKERS
FEATURED SPEAKERS
Ross Cooper
TMC Business Development Manager | Barclaycard
Av
Alain van West
Chief of Staff | Concur
Lorraine Jacobs
VP Corporate Sales & Development | Travelport
VJ
Vicky Jones
Global Technology Manager | Morgan Stanley
Alistair Leaman
Head of PreSales | KDS
Jason Geall
Executive Vice President, Global SME | Amex GBT
NP
Nicola Ping
Manager, Air Content & Distribution | Flight Centre Travel Group
Venue
St Pauls By Blue Orchid
About Venue
Grange St. Paul’s Hotel is a luxury 5-Star hotel, nestled beside St Paul’s Cathedral in London’s bustling business district. Its contemporary glass interior houses 433 guest bedrooms, an array of bars and restaurants, a stunning Ajala Spa, and a private Health and Fitness Club with gym and 18m swimming pool.
Address
10 Godliman StreetLondon, Greater London, United Kingdom, EC4V 5AJ
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Connect Buyer
£ 49.00 (Ex. VAT)
Connect IP Buyer
£ 49.00 (Ex. VAT)
Registration Closes
Thursday Jul 06, 2017
1:00 AM Europe/LondonEvent Time
Monday Jul 10, 2017
10:00 AM to 6:00 PM Europe/LondonVenue
St Pauls By Blue Orchid
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UPCOMING EVENTS
Networking
Buyer Only 14 May 2025
Exclusive Ireland Buyer Evening
We are excited to return to Dublin for an evening of networking! Join us in the heart of Dublin for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key takeaways * Establish and build valuable connections * Learn from our diverse community and raise your profile within business travel * Develop collaborations that contribute to positive change within the industry What to expect * * Including canapés and drinks * An exclusive evening for a select group of buyers (15 capacity)
Meeting
Buyer Only 20 May 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 20 May 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally
Meeting
Buyer Only 20 May 2025
Scotland Buyer Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers, in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a
Webinar
Supplier Only 22 May 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Meeting
Buyer Only 11 June 2025
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions
Networking
Buyer Only 11 June 2025
Exclusive Manchester Buyer Evening
We are excited to return to Manchester for an evening of networking! Join us in the heart of Manchester for a unique opportunity to connect with like-minded professionals over an engaging evening of networking. Whether you’re looking to grow your network, share ideas, or simply enjoy meaningful conversations in a relaxed setting, this event promises to provide valuable insights into the latest trends in business travel. Key Takeaways: • Establish and build valuable connections • Learn from our diverse community and raise your profile within the business travel sector • Develop collaborations that contribute to positive change across the industry What to Expect: • A warm welcome to all delegates, with food and refreshments available throughout the event • Exclusive networking opportunities with fellow buyer peers
Social
All Member 13 June 2025
ITM Achievement Awards 2025
View the full event page here [https://www.itm.org.uk/awards]; https://www.itm.org.uk/awards [https://www.itm.org.uk/awards] Celebrating excellence across the travel community and recognising mentees as they graduate from the ITM Mentoring Programme, the event promises to be a rewarding afternoon and provides a perfect opportunity to network. The Awards Category - General - Game Changer (Individual or Team) This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Programme Achievement (Individual) - Programme Achievement (Team) This award will recognise the step changes made in Travel, Meetings and/or Expense Programmes to bring maximum value to the end-to-end experience. It could be a single piece of the puzzle, a re-design of the programme, technology-based or a re-focus of the resource in place. - Service Excellence (Individual) - Service Excellence (Team) Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on
Showcase
Buyer Only 17 June 2025
Showcase
The current environment has raised a multitude of challenges for the TMC community from transaction fees falling to near zero and bookings tools being switched off. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions? The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark your current TMC against their competitors. * Discover what is new in the world of TMCs, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our 4 carefully selected suppliers.
Meeting
Buyer Only 08 July 2025
Chair’s Lunch
Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Takes place in the Seamus Heaney Library * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted "The discussion was so informative as always, and we delved into a couple
