ITM Compliance and Cost Saving Summit

Sponsored By TRIPBAM, HRS - Hotel Reservation Service, Uber For Business, SACO The Serviced Apartment Company, Chrome River Technologies


ITM Compliance and Cost Saving Summit

Achieving compliance is becoming more and more of a challenge. Compliance isn’t just about adhering to policy, it has a much wider focus and if managed correctly will help improve your travel performance and your bottom line.

This one-day event will explore the importance of compliance, how to assess the true value to your organisation and its role in maximising traveller safety. 


Compliance and Cost Control is a delicate balancing act. We will be joined by a number of industry experts to examine how travel managers can make small but effective improvements to increase savings, and help delegates come away with an enhanced strategy for the future. We will explore:


- Policy and Programme optimisation to boost compliance
- Maximising adoption behaviours and dealing with non-compliance
- Culture and booking behaviours
- Creative means to increase and measure cost savings
- The role of technology to support both compliance and savings

View agenda

Partners & Sponsors

Other
edyn Group

Title Sponsor

Chrome River Technologies

edyn Group

Title Sponsor

HRS - Hotel Reservation Service

edyn Group

Title Sponsor

SACO The Serviced Apartment Company

edyn Group

Title Sponsor

TRIPBAM

edyn Group

Title Sponsor

Uber For Business

Speakers

FEATURED SPEAKERS

Jo Redman

Marketing Director | SACO The Serviced Apartment Company

Venue

Royal Lancaster London

About Venue

Royal Lancaster London combines timeless style, sumptuous comfort and spectacular views of the iconic London skyline across all 411 rooms and suites. Superbly located next to Hyde Park, the hotel is adjacent to Lancaster Gate Tube Station and just a short walk away from Paddington station.

Address

Lancaster Terrace

London, Greater London, United Kingdom, W2 2TY

View On Map

Public Transportation

By Train

Paddington Station (National Rail, Heathrow Express)– 5 min walk

By Tube

Lancaster Gate (Central line) 1 min walk //Paddington Station (Elizabeth line, Bakeroo line, Circle line, District line) – 5 min walk

Parking

Limited spaces available at the property at a charge. There are ywo electric vehicle charging points available. CAR PARKING TARIFF 0-2 hours – £17 | 2-4 hours – £30 | 4-6 hours – £40 | Up to 24 hours – £55

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Connect Buyer £ 99.00 (Ex. VAT)
Connect IP Buyer £ 99.00 (Ex. VAT)
Non-Member £ 149.00 (Ex. VAT)
Registration Closes

Thursday Jul 12, 2018

12:00 PM Etc/GMT+12
Event Time

Monday Jul 16, 2018

9:30 PM to 3:30 AM Etc/GMT+12
Venue

Royal Lancaster London

undefined

PARTNERS & SPONSORS

UPCOMING EVENTS

Social

All Member 27 November 2025

Winter Social

Celebrate the Season with Style!   We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere.   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages   We look forward to celebrating with you and sharing a memorable evening of networking, great food, and festive fun!   Please note, spaces are limited and available to the first 75 registrants. This event is exclusively for
In Person | Learn more
Showcase

Buyer Only 03 December 2025

Technology Showcase Pt 1

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001026]
Virtual | Learn more
Social

All Member 04 December 2025

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community.   This is a fantastic opportunity to connect with fellow participants in a friendly, social setting.   Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment!    We look forward to welcoming you!
In Person | Learn more
Meeting

Buyer Only 09 December 2025

Buyer Knowledge Exchange

This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and AMEX GBT merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera
Virtual | Learn more
Showcase

Buyer Only 10 December 2025

Technology Showcase Pt 2

The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]
Virtual | Learn more
Meeting

Buyer Only 13 January 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Webinar

Supplier Only 15 January 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Meeting

Buyer Only 28 January 2026

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
In Person | Learn more
Social

All Member 29 January 2026

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
In Person | Learn more
Webinar

All Member 03 February 2026

Inside the Mind of the Buyer

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Virtual | Learn more