Louise Perrin
Sales Manager Business Travel UK&I | Etihad Airways
ITM Manchester Summit
Sponsored By Etihad Airways, Meliá Hotels International, Delta Air Lines, Virgin Atlantic, Barclaycard, British Airways, American Airlines, TRIPBAM, Qatar Airways, Clarity, SACO The Serviced Apartment Company, HRS - Hotel Reservation Service, Amex GBT
ITM Manchester Summit
ITM is once again setting its sights on the Business Travel Industry in the North.
At this year’s Manchester Summit, we will examine all the latest news, trends and insights to help you achieve your business travel objectives and stay one step ahead. We will review the role of technology and its impact, NDC, compliance and priorities for 2019.
- Technology in travel - where next?
- Getting the best from airline experience
- Virtual payment solutions vs blockchain - what’s best?
- Should we give an NDC about the change in distribution?
- Managing compliance in an accommodation programme
- Priorities for 2019 - are they clear?
Speakers include:
- Daniel Murphy, NDC Onboarding & Support Manager, British Airways
- Gianni Salvadori, Head of Global Sales, UK & I, Meila Hotels International
- Pat McDonagh, CEO, Clarity Travel Management
- Jo Redman, Marketing Manager, SACO The Serviced Apartment Company
- Lynne Walker, VP Services Delivery, American Express Global Business Travel
- Peter Grover, Managing Director, TRIPBAM
Why not also join us for the ITM Manchester Ball which takes place after the Summit on 1st November - click here
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Barclaycard
Title Sponsor
British Airways
Title Sponsor
Clarity
Title Sponsor
Delta Air Lines
Title Sponsor
Etihad Airways
Title Sponsor
HRS - Hotel Reservation Service
Title Sponsor
Meliá Hotels International
Title Sponsor
Qatar Airways
Title Sponsor
SACO The Serviced Apartment Company
Title Sponsor
TRIPBAM
Title Sponsor
Virgin Atlantic
Speakers
FEATURED SPEAKERS
Jon Bolger
Head of Travel | Deloitte
Scott Davies
Chief Executive Officer | ITM
Roman van Alten
Manager International Distribution Strategy - EMEA | American Airlines
Peter Grover
Managing Director | TRIPBAM
DM
Daniel Murphy
NDC & Revenue Management Product Owner - EMEA | Flight Centre Travel Group
Pat McDonagh
CEO | Clarity
Gianni Salvadori
Director Global Sales, Corporate & MICE, UK&I and Italy | Meliá Hotels International
Helen Hodgkinson
Head of Travel Product and Sustainability Options | Barclays
LW
Lynne Walker
VP Infrastructure Transformation | Amex GBT
JS
James Stevenson
CEO | GlobalStar Travel Management
Venue
INNSIDE Manchester
About Venue
Innside Manchester by Melia is located in the city centre and within 5 minutes’ walk of the train stations at Deansgate and Oxford Road. The hotel offers contemporary décor and bright colours. Each room at Innside Manchester by Melia offers smart design and comes with a safe, flat-screen TV, tea and coffee-making facilities and free WiFi. The restaurant offers a range of cuisine, including traditional Spanish dishes and other Mediterranean cuisine.
Address
1 First StreetManchester, Lancashire, United Kingdom, M15 4RP
View On MapPublic Transportation
By Train
Manchester Piccadilly
By Tube
Deansgate
Parking
INNSIDE Manchester work in partnership with Q-Park First Street car park. If you are using a Sat Nav please use the post code M15 4FN. Hotel visitors are entitled to a 25% discount off parking, simply visit reception to validate your ticket.
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 99.00 (Ex. VAT)
Connect IP Buyer
£ 99.00 (Ex. VAT)
Connect IP Supplier
£ 99.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Non-Member
£ 149.00 (Ex. VAT)
Registration Closes
Monday Oct 29, 2018
12:00 AM Europe/LondonEvent Time
Thursday Nov 01, 2018
9:00 AM to 5:00 PM Europe/LondonVenue
INNSIDE Manchester
undefinedPARTNERS & SPONSORS
UPCOMING EVENTS
Social
All Member 04 December 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Meeting
Buyer Only 09 December 2025
Buyer Knowledge Exchange
This session will feature special guest Paul Dear (SAP Concur), who will provide insight into the recently announced SAP Concur and AMEX GBT merger. Paul will outline what this strategic move means for customers, share early considerations for travel managers and answer your questions live. Following this discussion, the session will return to a buyers-only forum for open, confidential conversation. Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera
Showcase
Buyer Only 10 December 2025
Technology Showcase Pt 2
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001008]
Meeting
Buyer Only 13 January 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 15 January 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 28 January 2026
Quarterly Northwest Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.
Social
All Member 29 January 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
Webinar
All Member 03 February 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Networking
All Member 04 February 2026
Scotland Network
Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included
Summit
All Member 12 February 2026
Trending
An ITM Signature Event Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending]
