Louise Perrin
Sales Manager Business Travel UK&I | Etihad Airways
ITM Manchester Summit
Sponsored By Etihad Airways, Meliã Hotels International, Delta Air Lines, Virgin Atlantic, Barclaycard, British Airways, American Airlines, TRIPBAM, Qatar Airways, Clarity, SACO The Serviced Apartment Company, HRS - Hotel Reservation Service, Amex GBT
ITM Manchester Summit
ITM is once again setting its sights on the Business Travel Industry in the North.
At this year’s Manchester Summit, we will examine all the latest news, trends and insights to help you achieve your business travel objectives and stay one step ahead. We will review the role of technology and its impact, NDC, compliance and priorities for 2019.
- Technology in travel - where next?
- Getting the best from airline experience
- Virtual payment solutions vs blockchain - what’s best?
- Should we give an NDC about the change in distribution?
- Managing compliance in an accommodation programme
- Priorities for 2019 - are they clear?
Speakers include:
- Daniel Murphy, NDC Onboarding & Support Manager, British Airways
- Gianni Salvadori, Head of Global Sales, UK & I, Meila Hotels International
- Pat McDonagh, CEO, Clarity Travel Management
- Jo Redman, Marketing Manager, SACO The Serviced Apartment Company
- Lynne Walker, VP Services Delivery, American Express Global Business Travel
- Peter Grover, Managing Director, TRIPBAM
Why not also join us for the ITM Manchester Ball which takes place after the Summit on 1st November - click here
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Barclaycard
Title Sponsor
British Airways
Title Sponsor
Clarity
Title Sponsor
Delta Air Lines
Title Sponsor
Etihad Airways
Title Sponsor
HRS - Hotel Reservation Service
Title Sponsor
Meliã Hotels International
Title Sponsor
Qatar Airways
Title Sponsor
SACO The Serviced Apartment Company
Title Sponsor
TRIPBAM
Title Sponsor
Virgin Atlantic
Speakers
FEATURED SPEAKERS
Jon Bolger
Head of Travel | Deloitte
Scott Davies
Chief Executive Officer | ITM
Roman van Alten
Manager International Distribution Strategy - EMEA | American Airlines
Peter Grover
Managing Director | TRIPBAM
DM
Daniel Murphy
NDC & Revenue Management Product Owner - EMEA | Flight Centre Travel Group
Gianni Salvadori
Director Global Sales, Corporate & MICE, UK&I and Italy | Meliã Hotels International
Helen Hodgkinson
Head of Travel Product and Sustainability Options | Barclays
LW
Lynne Walker
VP Infrastructure Transformation | Amex GBT
JS
James Stevenson
CEO | GlobalStar Travel Management
Venue
INNSIDE Manchester
About Venue
Innside Manchester by Melia is located in the city centre and within 5 minutes’ walk of the train stations at Deansgate and Oxford Road. The hotel offers contemporary décor and bright colours. Each room at Innside Manchester by Melia offers smart design and comes with a safe, flat-screen TV, tea and coffee-making facilities and free WiFi. The restaurant offers a range of cuisine, including traditional Spanish dishes and other Mediterranean cuisine.
Address
1 First StreetManchester, Lancashire, United Kingdom, M15 4RP
View On MapPublic Transportation
By Train
Manchester Piccadilly
By Tube
Deansgate
Parking
INNSIDE Manchester work in partnership with Q-Park First Street car park. If you are using a Sat Nav please use the post code M15 4FN. Hotel visitors are entitled to a 25% discount off parking, simply visit reception to validate your ticket.
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 99.00 (Ex. VAT)
Connect IP Buyer
£ 99.00 (Ex. VAT)
Connect IP Supplier
£ 99.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Non-Member
£ 149.00 (Ex. VAT)
Registration Closes
Monday Oct 29, 2018
12:00 AM Europe/LondonEvent Time
Thursday Nov 01, 2018
9:00 AM to 5:00 PM Europe/LondonVenue
INNSIDE Manchester
undefinedPARTNERS & SPONSORS
UPCOMING EVENTS
Social
All Member 21 October 2026
Platinum Scotland Celebration
Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 11 November 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Mark Cuschieri. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing
Social
All Member 17 November 2026
Platinum Ireland Celebration
Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 24 November 2026
Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Meeting
Buyer Only 25 November 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
Social
All Member 25 November 2026
Platinum Winter Celebration
Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
Meeting
Buyer Only 08 December 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 10 December 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Meeting
Buyer Only 12 January 2027
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Summit
All Member 21 January 2027
Trending
An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.
