Louise Perrin
Sales Manager Business Travel UK&I | Etihad Airways
ITM Manchester Summit
Sponsored By Etihad Airways, Melia Hotels International, Delta Air Lines, Virgin Atlantic, Barclaycard, British Airways, American Airlines, TRIPBAM, Qatar Airways, Clarity, SACO The Serviced Apartment Company, HRS - Hotel Reservation Service, Amex GBT
ITM Manchester Summit
ITM is once again setting its sights on the Business Travel Industry in the North.
At this year’s Manchester Summit, we will examine all the latest news, trends and insights to help you achieve your business travel objectives and stay one step ahead. We will review the role of technology and its impact, NDC, compliance and priorities for 2019.
- Technology in travel - where next?
- Getting the best from airline experience
- Virtual payment solutions vs blockchain - what’s best?
- Should we give an NDC about the change in distribution?
- Managing compliance in an accommodation programme
- Priorities for 2019 - are they clear?
Speakers include:
- Daniel Murphy, NDC Onboarding & Support Manager, British Airways
- Gianni Salvadori, Head of Global Sales, UK & I, Meila Hotels International
- Pat McDonagh, CEO, Clarity Travel Management
- Jo Redman, Marketing Manager, SACO The Serviced Apartment Company
- Lynne Walker, VP Services Delivery, American Express Global Business Travel
- Peter Grover, Managing Director, TRIPBAM
Why not also join us for the ITM Manchester Ball which takes place after the Summit on 1st November - click here
Partners & Sponsors
Other
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
Barclaycard
Title Sponsor
British Airways
Title Sponsor
Clarity
Title Sponsor
Delta Air Lines
Title Sponsor
Etihad Airways
Title Sponsor
HRS - Hotel Reservation Service
Title Sponsor
Melia Hotels International
Title Sponsor
Qatar Airways
Title Sponsor
SACO The Serviced Apartment Company
Title Sponsor
TRIPBAM
Title Sponsor
Virgin Atlantic
Speakers
FEATURED SPEAKERS
Jon Bolger
Head of Travel | Deloitte
Scott Davies
Chief Executive Officer | ITM
Roman van Alten
Manager International Distribution Strategy - EMEA | American Airlines
Peter Grover
Managing Director | TRIPBAM
DM
Daniel Murphy
NDC & Revenue Management Product Owner - EMEA | Flight Centre Travel Group
Pat McDonagh
CEO | Clarity
Gianni Salvadori
Director Global Sales, Corporate & MICE, UK&I and Italy | Melia Hotels International
Helen Hodgkinson
Head of Travel Product and Sustainability Options | Barclays
LW
Lynne Walker
VP Infrastructure Transformation | Amex GBT
JS
James Stevenson
CEO | GlobalStar Travel Management
Venue
INNSIDE Manchester
About Venue
Innside Manchester by Melia is located in the city centre and within 5 minutes’ walk of the train stations at Deansgate and Oxford Road. The hotel offers contemporary décor and bright colours. Each room at Innside Manchester by Melia offers smart design and comes with a safe, flat-screen TV, tea and coffee-making facilities and free WiFi. The restaurant offers a range of cuisine, including traditional Spanish dishes and other Mediterranean cuisine.
Address
1 First StreetManchester, Lancashire, United Kingdom, M15 4RP
View On MapPublic Transportation
By Train
Manchester Piccadilly
By Tube
Deansgate
Parking
INNSIDE Manchester work in partnership with Q-Park First Street car park. If you are using a Sat Nav please use the post code M15 4FN. Hotel visitors are entitled to a 25% discount off parking, simply visit reception to validate your ticket.
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 99.00 (Ex. VAT)
Connect IP Buyer
£ 99.00 (Ex. VAT)
Connect IP Supplier
£ 99.00 (Ex. VAT)
Connect Supplier
£ 99.00 (Ex. VAT)
Non-Member
£ 149.00 (Ex. VAT)
Registration Closes
Monday Oct 29, 2018
12:00 AM Europe/LondonEvent Time
Thursday Nov 01, 2018
9:00 AM to 5:00 PM Europe/LondonVenue
INNSIDE Manchester
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UPCOMING EVENTS
Social
All Member 03 July 2025
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to: • Connect with fellow participants in a friendly, social setting. • Hear from our ITM Mentor & Mentee of the Year as they share how they have benefitted from the programme and provide practical tips to help you get the most out of your mentoring experience. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights, and celebrate the power of mentoring. Note: This event has a limitied capacity! Book now to avoid disappointment! We look forward to welcoming you!
Social
All Member 10 July 2025
Summer Social
Celebrate the Season with Style! We’re excited to invite you to our Summer Social, where 80 of our community members will come together for an evening of sunshine, networking, and great company. Join us for an unforgettable night, enjoying refreshing drinks and a relaxed, vibrant atmosphere to celebrate the summer in style! Key Takeaways: • Build valuable connections in a relaxed, social setting • Enjoy a summer evening with peers from across the industry • Unwind and celebrate the season with great food and drinks What to Expect: • Two complimentary drinks and canapés included with your ticket • A private bar open exclusively for our event, offering a wide range of alcoholic and non-alcoholic beverages Please note, spaces are limited and available to the first 80 registrants. This event is exclusively for ITM members – you can join for free here [https://www.itm.org.uk/registration/join]
Meeting
Buyer Only 15 July 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Webinar
Supplier Only 17 July 2025
Buyer Insights
A BRAND NEW FORMAT FOR 2025 Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Webinar
All Member 22 July 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 09 September 2025
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Meeting
Buyer Only 11 September 2025
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if
Showcase
Buyer Only 17 September 2025
Showcase (Topic TBA)
The quick-fire format will focus the presenters' minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support the changing needs of the travel buyer and traveller. Key takeaways * Benchmark the suppliers against their competitors. * Discover what is new, from small to large providers. * Ask anonymous questions directly to the showcase presenters What to expect * A Zoom event consisting of a concise, punchy presentation/demo followed by a Q&A section from each of our selected suppliers. * Ask anonymous questions to the speakers during their presentations to obtain the information that you want answers to. * You have the opportunity to use the chat functionality to discuss the propositions with your fellow buyer members on the call.
Webinar
All Member 23 September 2025
Inside the Mind of the Buyer
NOW OPEN TO BUYER MEMBERS TOO! An open, honest and safe space for you to ask a panel of expert buyers the questions that matter to you. Live only, this is a rare opportunity for you to reverse the dynamic and question buyers without judgement. Submit your questions via registration to avoid disappointment, or live on the day to give you full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * You can ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated using the topics submitted by members during registration. * Questions submitted in advance take priority, however, you can ask additional questions. * This is a live-only event and is therefore not available via
Meeting
Buyer Only 24 September 2025
Quarterly Ireland Buyer Meet
Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Ireland or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Lunch is not provided Note: This event is exclusively for Travel Managers. Rated by Your Peers: How Attendees Have Benefitted “Great discussions as ever
