Accelerate - ITM Conference 2022

Sponsored By Hilton, Direct Travel X ATPI, FCM, Duetto, edyn, Enterprise Mobility, FairFly, United Airlines, Agiito, TripActions, American Airlines, British Airways, Qatar Airways, Amadeus, Amex GBT, Egencia, LNER, Great Western Railway, TransPennine Express, Avanti West Coast, South Western Railway, BCD Travel, FREENOW for Business, Reside, Visa, ACC Aviation, Headbox, Global Secure Accreditation, easyJet, TRIPBAM, 7r, Collinson Group, Virgin Atlantic, Delta Air Lines, FESTIVE ROAD, Tracker Software Technologies, Iberia, AltoVita, Optimiser, TripStax, Arriva PLC

Registration Closed

Accelerate - ITM Conference 2022

The ITM Conference returns in person - Join us in Birmingham for Accelerate

"I am delighted to announce that ITM 2022 Conference “ACCELERATE” will take place at the newly refurbished Hilton Birmingham Metropole on 27 and 28 April!

Join your fellow business travel colleagues as we gather to educate, inform, connect and inspire the energetic and passionate UK & Ireland business travel community.

We will be learning and sharing how to ACCELERATE our efforts to kickstart the recovery, so join us as we look to help optimise wellbeing and diversity and inclusion across the industry. The essential and urgent need to reboot travel and meetings whilst promoting and supporting sustainability will be front and centre.

We can’t wait to see you all in Birmingham. Register now as you won’t want to miss this one - we promise an ITM Conference to remember!

This spring it will be time to ACCELERATE!"

ITM CEO, Scott Davies

Delegate Pricing

In order to attend Accelerate, you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time.

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership

Accommodation

Hilton Birmingham Metropole (ITM Conference Venue)

Located next to the NEC and 10 minutes from Birmingham International Airport, this Birmingham hotel is just 11 miles from the city centre. If you wish to book your room for the conference, you must do this separate to your delegate booking.

Car parking is subject to availability, overflow car parking will be on NEC car parks. Day Rate (8 hours) is £15.00 per car. Overnight residents are charged at £12.00 per night. Charges on the NEC Car Park are out of the hotels control. Alternatively, the hotel is a 22 minute walk from the nearest train station or a 7 minute taxi journey.

Agenda

Programme Overview
Our conference agenda can be found here. Please be aware that our agenda is subject to change and will evolve as we get closer to the live date. Make sure you follow us on Linkedin to get the lastest information surrounding the event.

	TUES 26 APRIL	WED 27 APRIL	THURS 28 APRIL
AM		•First timers welcome reception •Opening Plenary & Table Discussion – Alison & Scott •Plenaries •Market Place Co	•Wellbeing morning •Plenaries •Market Place Coffee Break •Buyer Only Huddles + Chairman’s Supplier Only Session
Lunch		•Networking Lunch In Market Place	•Networking Lunch In Market Place
PM		•Breakout Sessions •Market Place Coffee Break •Buyer & Sponsor Knowledge Market Session •Supplier Only Trai	•Breakout Sessions •Market Place Coffee Break •Plenary •Closing Plenary – Alison & Scott
Evening	•ITM Nightcaps in main hotel bar	•Chairman’s Party	•ITM Board Drinks Reception •Gala Dinner, Awards & Entertainment

Plenary
Plenary sessions at conference aim to provide you with invaluable insights, which you can apply to your business. Be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity.

Education Sessions
Thought provoking sessions focused on relevant topics and key priorities that matter to you. We aim to help you navigate the new world, adapt your approach to faclitate the new world and build on the tools you need to help you accelerate your growth.

Sponsor Networking Hall
Explore the latest products and sevices in the market within our sponsor exhibition space.

ITM Conference Awards
As part of the Black Tie Gala Dinner, we will be recognising and celebrating the incredible impact our members make across our business travel community. There are 2 award categories and the winner will be individuals who have displayed excellence or made significant contributions to their organisations, travel programmes, industry or ITM.

Get Involved

If you would like to join the conversation around our Accelerate conference, you can do so via #ITMconference on both Twitter and Linkedin.

Looking to becoming a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponship packages.

Partners & Sponsors

Speakers

KEYNOTE SPEAKERS

Chris Galanty

Unknown | Flight Centre Travel Group

Scott Gillespie

Unknown | --

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

Alison Rogan

Head of Travel and Events | HSBC

Jessica Southworth

Director of Sales & Marketing | Hotel Football

Johnny Thorsen

Unknown | Spotnana

Alan Morton

Managing Director | SBR Consulting

Mark Avery

Business Services & Travel Leader | PwC

Emma Prunier

Senior Consultant | SBR Consulting

Nicholas Nelson

Global Travel Partnerships Leader | EY

Carlos Almendros

Travel, Card & Marketing Procurement Director | Cisco

Rachel Ley

Unknown | RLC

Arlene Coyle

Unknown | Amadeus Cytric

Kevin Williams

Unknown | American Airlines

Gemma King

Vice President, Global Corporate Travel | Omnicom Group

Kerrie Henshaw-Cox

- | -

Cristina Chimenti

Head of Travel | Sky UK Limited

Ian Spearing

Director of Travel | Arcadis

Audrey Muir

Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co

Carolyn Pearson

CEO | maiden-voyage.com

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

Mark Cuschieri

Global Head Travel Management | UBS

Natalie Gardner

Sr. Global Travel Manager | Electronic Arts

Nikki Parsons

Global Travel | Jane Street

Venue

About Venue

With a prime location, close to the National Exhibition Centre (NEC), Genting Arena, and Resorts World entertainment complex, Hilton Birmingham Metropole gives you endless options for things to do and see nearby. Here at the hotel a full experience awaits, including comfortable rooms and suites, multiple dining venues, a leisure center, and the Ocean Rooms Spa. What’s more, we offer a large and versatile event space, accommodating up to 2,000 guests

Address

Hilton Birmingham Metropole, Pendigo Way, Marston Green,

Birmingham, West Midlands, United Kingdom, B40 1PP

View On Map

Public Transportation

By Train

Birmingham International

By Tube

Not Applicable

Parking

Self parking: £12.00 (See Amenities & Serv) Valet: £17.00

Location On Map

Registration Fee

Business Buyer Free

Business IP Buyer Free

Business IP Supplier £ 850.00 (Ex. VAT)

Business Supplier £ 850.00 (Ex. VAT)

Connect Buyer £ 249.00 (Ex. VAT)

Connect IP Buyer £ 249.00 (Ex. VAT)

Connect IP Supplier £ 1099.00 (Ex. VAT)

Connect Supplier £ 1149.00 (Ex. VAT)

Registration Closes

Monday Apr 25, 2022

1:00 AM Europe/London

Event Starts

Tuesday Apr 26, 2022

11:00 AM Europe/London

Event Ends

Thursday Apr 28, 2022

12:00 AM Europe/London

Venue

Hilton Birmingham Metropole

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PARTNERS & SPONSORS

UPCOMING EVENTS

Networking

All Member 04 February 2026

Scotland Network

Join us in Edinburgh for an engaging afternoon bringing together the Scotland business travel community for discussion, insight, and meaningful connection. The programme brings all delegates together for a collaborative summit featuring guest speakers, regional perspectives and open conversation. Following the summit, continue the discussion in a relaxed setting during our drinks and canapés networking social. Throughout the afternoon, you can expect a welcoming environment, opportunities for participation and a chance to strengthen relationships across the region. KEY TAKEAWAYS * Build valuable relationships across the Scotland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included

In Person | Learn more

Summit

All Member 12 February 2026

An ITM Signature Event Discover all the details about our Trending event, including the full agenda, at www.itm.org.uk/trending [http://www.itm.org.uk/trending] Join us as our speakers explore how they see 2026 across their areas of expertise. They will share perspectives on emerging trends, industry challenges, and opportunities to rebuild and refocus towards a stronger, more responsible travel programme for 2026 and beyond. We will also reveal the findings from our annual Buyer Priorities survey, completed by ITM’s buyer members in the build up to the event. The results will showcase shifting priorities and highlight the forward focus of the buyer community as it relates to travel management. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif]

In Person | Learn more

Networking

Buyer Only 26 February 2026

Ireland Network: Buyers

Join fellow corporate travel buyers for an exclusive roundtable lunch and open discussion in a private setting. This buyer-only session provides a trusted space to share challenges, compare approaches and explore current priorities before the wider Ireland Network event begins. After the roundtable, buyers are welcome to remain for the full afternoon programme and evening networking with suppliers and peers from across the business travel community. KEY TAKEAWAYS * A confidential space to discuss challenges and priorities with fellow buyers * Peer benchmarking and practical insight on travel programme strategies * A chance to shape the themes discussed in the wider Ireland Network session * Meaningful connections with the Ireland buyer community WHAT TO EXPECT * A private roundtable over a three course lunch with soft drinks * Facilitated discussion and topic-led conversation * Reserved buyer places (15 maximum) View the all member event page and agenda here [https://www.itm.org.uk/events/evt-001049] [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png]

In Person | Learn more

Networking

All Member 26 February 2026

Ireland Network

We are excited to return to Dublin for an afternoon of insight, discussion and meaningful networking. The programme begins with a buyer roundtable taking place separately, after which buyers join the full group for a collaborative Ireland Network session featuring guest speakers and open conversation. This event brings together buyers and suppliers to explore current challenges across the region, share perspectives, and strengthen the Ireland business travel community. KEY TAKEAWAYS * Build valuable relationships across the Ireland Network * Hear buyer and supplier perspectives on today’s most pressing challenges * Learn from guest speakers and real-world programme experiences * Connect over drinks and canapés in a relaxed, informal setting WHAT TO EXPECT * A warm welcome with refreshments available throughout * Unallocated seating facing the stage * Facilitated discussions with opportunities for delegate participation * Drinks and canapés networking reception included If you're a buyer please register here [https://www.itm.org.uk/image/BUYER-IRELAND-buyers-2025-event.png] [https://www.itm.org.uk/events/evt-001047]

In Person | Learn more

Showcase

Buyer Only 04 March 2026

TMC Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001043]

Virtual | Learn more

Meeting

Buyer Only 05 March 2026

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit. Key Takeaways • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change What to Expect • A roundtable meeting with up to 15 buyers in a relaxed setting - Lunch included • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated Note: This event is exclusively for Travel Managers.

In Person | Learn more

Meeting

Buyer Only 05 March 2026

Chair’s Lunch: Platinum Edition

As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by a former ITM Chair or influential figure from our community. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM's Chair in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other

In Person | Learn more

Showcase

Buyer Only 12 March 2026

TMC Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]

Virtual | Learn more

Webinar

All Member 18 March 2026

Neurodiversity & Air Travel

Are travellers’ neurodiversity needs truly being met throughout the air travel journey? What more must be done to ensure that airlines and their service models fully accommodate travellers with diverse cognitive, sensory, and communication needs? As part of our ongoing commitment to support our wonderfully diverse community, we continue to work with partners across the travel ecosystem to inspire genuinely inclusive programmes, products, and services. Following our recent webinar exploring Neurodiversity & the Airport Traveller Experience, this follow-up session turns the focus to Airlines & Neurodiversity. We will look at the onboard experience, pre-flight communication, crew training, seating and cabin considerations, environmental triggers, and the practical steps airlines are taking — or need to take — to support neurodiverse travellers more effectively. Join Tiffany Casson of Intel as she leads a discussion with accessibility experts Anna-Ruth Cockerham and Christianna Best, sharing lived experiences, current initiatives, and opportunities for meaningful improvement within the airline environment.

Virtual | Learn more

Networking

All Member 19 March 2026

Evening Tea Bus Tour

Join us for a unique and quintessentially British experience for Brigit's Bakery "Classic Afternoon Tea Bus Tour", hosted aboard a beautifully restored 1960s Routemaster bus and open to all ITM Business members. Departing from Brigit’s Bakery in Covent Garden, this afternoon experience combines relaxed networking with sightseeing, offering guests the chance to enjoy high-quality catering while taking in London’s iconic streets from a truly memorable setting. Guests will be welcomed at the bakery before boarding the bus for an 80–90 minute journey through the capital, enjoying a classic afternoon tea served on board. Designed to comfortably accommodate around 26 guests, the experience offers an intimate and informal environment, ideal for connecting with fellow members in a distinctive setting.

In Person | Learn more

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Accelerate - ITM Conference 2022