Accelerate - ITM Conference 2022

Sponsored By Hilton, Direct Travel, FCM, Duetto, edyn, Enterprise Mobility, FairFly, United Airlines, Agiito, TripActions, American Airlines, British Airways, Qatar Airways, Amadeus, Amex GBT, Egencia, LNER, Great Western Railway, TransPennine Express, Avanti West Coast, South Western Railway, BCD Travel, FREENOW for Business, Reside, Visa, ACC Aviation, Headbox, Global Secure Accreditation, easyJet, TRIPBAM, 7r, Collinson Group, Virgin Atlantic, Delta Air Lines, FESTIVE ROAD, Tracker Software Technologies, Iberia, AltoVita, Optimiser, TripStax, Arriva PLC

Registration Closed

Accelerate - ITM Conference 2022

The ITM Conference returns in person - Join us in Birmingham for Accelerate

"I am delighted to announce that ITM 2022 Conference “ACCELERATE” will take place at the newly refurbished Hilton Birmingham Metropole on 27 and 28 April!

Join your fellow business travel colleagues as we gather to educate, inform, connect and inspire the energetic and passionate UK & Ireland business travel community.

We will be learning and sharing how to ACCELERATE our efforts to kickstart the recovery, so join us as we look to help optimise wellbeing and diversity and inclusion across the industry. The essential and urgent need to reboot travel and meetings whilst promoting and supporting sustainability will be front and centre.

We can’t wait to see you all in Birmingham. Register now as you won’t want to miss this one - we promise an ITM Conference to remember!

This spring it will be time to ACCELERATE!"

ITM CEO, Scott Davies

Delegate Pricing

In order to attend Accelerate, you must be an ITM Business Member. If you are currently an ITM Connect Member, you can pay for your membership upgrade and delegate fee at the same time.

Note: The Connect Member Delegate fee includes 12 months of ITM Business Membership

Accommodation

Hilton Birmingham Metropole (ITM Conference Venue)

Located next to the NEC and 10 minutes from Birmingham International Airport, this Birmingham hotel is just 11 miles from the city centre. If you wish to book your room for the conference, you must do this separate to your delegate booking.

Car parking is subject to availability, overflow car parking will be on NEC car parks. Day Rate (8 hours) is £15.00 per car. Overnight residents are charged at £12.00 per night. Charges on the NEC Car Park are out of the hotels control. Alternatively, the hotel is a 22 minute walk from the nearest train station or a 7 minute taxi journey.

Agenda

Programme Overview
Our conference agenda can be found here. Please be aware that our agenda is subject to change and will evolve as we get closer to the live date. Make sure you follow us on Linkedin to get the lastest information surrounding the event.

	TUES 26 APRIL	WED 27 APRIL	THURS 28 APRIL
AM		•First timers welcome reception •Opening Plenary & Table Discussion – Alison & Scott •Plenaries •Market Place Co	•Wellbeing morning •Plenaries •Market Place Coffee Break •Buyer Only Huddles + Chairman’s Supplier Only Session
Lunch		•Networking Lunch In Market Place	•Networking Lunch In Market Place
PM		•Breakout Sessions •Market Place Coffee Break •Buyer & Sponsor Knowledge Market Session •Supplier Only Trai	•Breakout Sessions •Market Place Coffee Break •Plenary •Closing Plenary – Alison & Scott
Evening	•ITM Nightcaps in main hotel bar	•Chairman’s Party	•ITM Board Drinks Reception •Gala Dinner, Awards & Entertainment

Plenary
Plenary sessions at conference aim to provide you with invaluable insights, which you can apply to your business. Be inspired by travel leaders and key influential speakers globally recognised for their pioneering thinking and ingenuity.

Education Sessions
Thought provoking sessions focused on relevant topics and key priorities that matter to you. We aim to help you navigate the new world, adapt your approach to faclitate the new world and build on the tools you need to help you accelerate your growth.

Sponsor Networking Hall
Explore the latest products and sevices in the market within our sponsor exhibition space.

ITM Conference Awards
As part of the Black Tie Gala Dinner, we will be recognising and celebrating the incredible impact our members make across our business travel community. There are 2 award categories and the winner will be individuals who have displayed excellence or made significant contributions to their organisations, travel programmes, industry or ITM.

Get Involved

If you would like to join the conversation around our Accelerate conference, you can do so via #ITMconference on both Twitter and Linkedin.

Looking to becoming a sponsor? Please contact our Head of Business Development, Chris Goring, to learn about our sponship packages.

Partners & Sponsors

Speakers

KEYNOTE SPEAKERS

Chris Galanty

Unknown | Flight Centre Travel Group

Scott Gillespie

Unknown | --

FEATURED SPEAKERS

Scott Davies

Chief Executive Officer | ITM

Alison Rogan

Head of Travel and Events | HSBC

Jessica Southworth

Director of Sales & Marketing | Hotel Football

Johnny Thorsen

Unknown | Spotnana

Alan Morton

Managing Director | SBR Consulting

Mark Avery

Business Services & Travel Leader | PwC

Emma Prunier

Senior Consultant | SBR Consulting

Nicholas Nelson

Global Travel Partnerships Leader | EY

Carlos Almendros

Travel, Card & Marketing Procurement Director | Cisco

Rachel Ley

Unknown | RLC

Arlene Coyle

Unknown | Amadeus Cytric

Kevin Williams

Unknown | American Airlines

Gemma King

Vice President, Global Corporate Travel | FCM

Kerrie Henshaw-Cox

VP Sourcing & Supplier Relations | Barclays

Cristina Chimenti

Head of Travel | Sky UK Limited

Ian Spearing

Director of Travel | Arcadis

Audrey Muir

Corporate Travel and Workplace Experience Manager | Baillie Gifford & Co

Carolyn Pearson

CEO | maiden-voyage.com

Carol Fergus

Director - Global Travel, Events and Ground Transportation | Fidelity International

Mark Cuschieri

Global Head Travel & Expense Management | UBS

Natalie Gardner

Corporate Travel Lead | Harbour Energy

Nikki Parsons

Global Travel | Jane Street

Venue

About Venue

With a prime location, close to the National Exhibition Centre (NEC), Genting Arena, and Resorts World entertainment complex, Hilton Birmingham Metropole gives you endless options for things to do and see nearby. Here at the hotel a full experience awaits, including comfortable rooms and suites, multiple dining venues, a leisure center, and the Ocean Rooms Spa. What’s more, we offer a large and versatile event space, accommodating up to 2,000 guests

Address

Hilton Birmingham Metropole, Pendigo Way, Marston Green,

Birmingham, West Midlands, United Kingdom, B40 1PP

View On Map

Public Transportation

By Train

Birmingham International

By Tube

Not Applicable

Parking

Self parking: £12.00 (See Amenities & Serv) Valet: £17.00

Location On Map

Registration Fee

Business Buyer Free

Business IP Buyer Free

Business IP Supplier £ 850.00 (Ex. VAT)

Business Supplier £ 850.00 (Ex. VAT)

Connect Buyer £ 249.00 (Ex. VAT)

Connect IP Buyer £ 249.00 (Ex. VAT)

Connect IP Supplier £ 1099.00 (Ex. VAT)

Connect Supplier £ 1149.00 (Ex. VAT)

Registration Closes

Monday Apr 25, 2022

1:00 AM Europe/London

Event Starts

Tuesday Apr 26, 2022

11:00 AM Europe/London

Event Ends

Thursday Apr 28, 2022

12:00 AM Europe/London

Venue

Hilton Birmingham Metropole

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PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 11 November 2026

Chair’s Lunch: Platinum Edition

As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by Mark Cuschieri. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value from hearing

In Person | Learn more

Social

All Member 17 November 2026

Platinum Ireland Celebration

Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.

In Person | Learn more

Meeting

Buyer Only 24 November 2026

Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning

Virtual | Learn more

Meeting

Buyer Only 25 November 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential

In Person | Learn more

Social

All Member 25 November 2026

Platinum Winter Celebration

Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.

In Person | Learn more

Meeting

Buyer Only 08 December 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask

Virtual | Learn more

Webinar

Supplier Only 10 December 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by

Virtual | Learn more

Meeting

Buyer Only 12 January 2027

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to

Virtual | Learn more

Summit

All Member 21 January 2027

An ITM Signature Event Start 2027 with a clearer understanding of the priorities shaping business travel. Join us at Trending as we reveal the findings of ITM’s annual Buyer & Supplier Priorities Survey - our flagship research and most downloaded resource, year after year. Completed by ITM members in the lead-up to the event, the survey provides a direct view of the challenges, priorities and areas of focus shaping travel programmes for the year ahead. For buyers, it’s an opportunity to benchmark your priorities against the wider buyer community. For suppliers, it offers valuable insight into what matters most to customers and where their needs are heading. [https://www.itm.org.uk/static/Trending-Banner-2026.png] Alongside the survey findings, our speakers will explore the outlook for 2027 across their areas of expertise, sharing perspectives on emerging trends, industry challenges and opportunities to build stronger, more responsible travel programmes. [https://www.itm.org.uk/image/ITM-Event-Page-Banners-Trending-2025-Buyeres.gif] Further programme and speaker details will be announced in the coming months.

In Person | Learn more

Webinar

Supplier Only 28 January 2027

Buyer Focus

A BRAND NEW FORMAT FOR 2027 30 minutes. One topic. Focused industry discussion. Hosted by Kerry Douglas, each session will see Kerry joined by a specialist buyer or panel of buyers with relevant experience and insight into the topic being explored, bringing real-world perspectives to the conversation. Each session will put the spotlight on a specific issue, trend or challenge, bringing together industry perspectives, practical insights and discussion to help you understand what it means for travel programmes and the wider business travel community. Buyer Focus is designed to get straight to what matters. Hear different perspectives, gain further context and put your questions to the discussion. Key takeaways * Explore a timely topic affecting business travel in greater depth. * Hear perspectives from across the industry. * Understand the challenges, considerations and opportunities surrounding the topic. * Take away useful insights in just 30 minutes. What to expect * A focused 30-minute Zoom

Virtual | Learn more

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Accelerate - ITM Conference 2022