Sustainability Summit

Sponsored By Advito, Hilton, easyJet, Direct Travel, Virgin Atlantic, Delta Air Lines, BCD Travel, Meliá Hotels International, Rail Delivery Group


Sustainability Summit

THE EVENT REGISTRATION IS NOW CLOSED AS WE HAVE REACHED CAPACITY
If you would stil like to attend, please contact secretariat@itm.org.uk

As we begin a new year there is an increasing sense of desire to be kinder to our planet by building towards a more responsible industry and programme.

Organisations are setting commitments to net zero emissions and business travel will play a part in the plan to deliver on these goals, regardless of whether travel accounts for 10% or 90% of a company’s emissions. New legislation and audit requirements will come shortly, and we owe it to our industry to drive change now before it becomes imposed upon us.

Responsible business travel is undoubtably a power for good, both economically and socially. We need to raise the voice of business travel, internally and externally, and come together as an industry to align our voice and actions to address climate change.

During this event we will hear from a range of speakers and organisations who are already making great headway to drive change. Each session will aimt to provide the tools needed for our community to come together on this increasingly important step change in how we do business whilst respecting our planet, people, and profit.

 
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Previous Event

 File:Star rating 4.5 of 5.png - Wikimedia Commons 4.6/5 Educational Score

 

Agenda

Thu 9th Mar

12:00 PM
Buyer Exclusive

Buyer Networking Lunch

1:15 PM
Welcome

Opening

1:20 PM
Session

The Time Really is NOW

During this opening session we remind ourselves of the current challenge that lies ahead for our world and how mother nature is reacting. World leaders have met through events such as COP26 & 27 to lay out plans and commitments but we all have a part to play and must play it now.


There will be legislation that will come as governments formulate how they can deliver on emissions targets and decarbonise industry. Travel is often a focal point so we must proactively play our part in driving change together, as a collective community rather than a highly competitive industry. As experts in our field, we have a great opportunity to advocate and drive that change, within organisations and externally.

But this isn’t just an industry or business focused priority, it’s also personal. So, what can we all do and how can all those little steps add up to moving that needle and collectively reducing our impact.

1:45 PM
Session

The Role of the TMC in Embedding Sustainable Practice

The TMC has always been a critical advisor and partner to the corporate travel manager/buyer but how does this role play out in support of setting out a travel programme’s sustainable travel programme strategy?


During this session we will hear from a TMC who has made great progress in this area and their view on how a TMC partner can not only act as the conduit for inclusion of relevant 3rd parties to help deliver initiatives, support buyers in advocating successfully within their business, identify the right suppliers but most importantly how to make the best use of data available to support the right decisions.

agenda speaker image
Kim Trenter
Head of Partnership Enablement | Direct Travel
agenda speaker image
Nikki Regan
Director of Commercial Strategy | Direct Travel
agenda speaker image
Mark Corbett
Founder & Director | Thrust Carbon
2:15 PM
Session

A Problem Shared...

This working session will bring delegates together in small table groups to discuss and debate a known issue, opportunity, or recommendation as it relates to a managed travel programme.

agenda speaker image
Shelley Fletcher-Bryant
Vice President, Sales & Client Management | Advito
3:05 PM
Networking

Networking Break

3:25 PM
Session

The Road to Net Zero

There is much talk across the industry about SAF and the critical role it will play in decarbonising the aviation sector, but what else is there underway and what investments in the operation, both internally and externally, can truly move the dial and make a significant positive impact on aviation’s impact on the environment.

agenda speaker image
Lahiru Ranasinghe
Head of Net Zero | easyJet
3:55 PM
Session

Driving for a Sustainable Accommodation Sector

During this session we hear from a leading hotel chain on their thoughts about how to identify what initiatives to adopt when it comes to a travel managers hotel programme and most importantly how to get the right data, in the right format and allow for comparability across properties. They will also talk to the importance of educating stakeholders internally to support the right choices being made at time of booking 

agenda speaker image
Carlos Almendros
Travel, Card & Marketing Procurement Director | Cisco
agenda speaker image
Chris Parkin
Senior Director, Hilton Worldwide Sales | Hilton
agenda speaker image
Anna Dacam
Environment Programme Manager | Hilton
4:25 PM
Session

Embedding Sustainability Across the Value Chain

For international or long-haul carriers, electric and hydrogen powered aircraft may be a very distant reality. However, Sustainable Aviation Fuel (SAF) presents a much more significant short term opportunity for airlines to decarbonise.


During this session we will hear about an exciting new flight challenge being undertaken by Virgin Atlantic and how they are working across industry and supply chains to make this exciting and world first flight come to life. 

agenda speaker image
Luke Ervine
Head of Sustainability | Virgin Atlantic
4:55 PM
Session

The Green Travel Pledge

agenda speaker image
Dan Beauchamp
Vice President Consulting | Amex GBT
agenda speaker image
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
agenda speaker image
Raj Sachdave
Managing Partner | Black Box Partnerships
agenda speaker image
Jacqueline Starr
CEO | Rail Delivery Group
5:25 PM
Close

Close

5:30 PM
Networking

Drinks & Canapés

6:55 PM
Close

Close

Partners & Sponsors

Other
edyn Group

Title Sponsor

Advito

edyn Group

Title Sponsor

BCD Travel

edyn Group

Title Sponsor

Delta Air Lines

edyn Group

Title Sponsor

Direct Travel

edyn Group

Title Sponsor

easyJet

edyn Group

Title Sponsor

Hilton

edyn Group

Title Sponsor

Meliá Hotels International

edyn Group

Title Sponsor

Rail Delivery Group

edyn Group

Title Sponsor

Virgin Atlantic

Speakers

FEATURED SPEAKERS

Kim Trenter

Head of Partnership Enablement | Direct Travel

[1:45 PM - 2:15 PM]

Luke Ervine

Head of Sustainability | Virgin Atlantic

[4:25 PM - 4:55 PM]

Chris Parkin

Senior Director, Hilton Worldwide Sales | Hilton

[3:55 PM - 4:25 PM]

Nikki Regan

Director of Commercial Strategy | Direct Travel

[1:45 PM - 2:15 PM]

Raj Sachdave

Managing Partner | Black Box Partnerships

[4:55 PM - 5:25 PM]

Graeme Milne

Director Sales & Account Management UK,I and Nordics | Amadeus Cytric

[4:55 PM - 5:25 PM]

Anna Dacam

Environment Programme Manager | Hilton

[3:55 PM - 4:25 PM]

Carlos Almendros

Travel, Card & Marketing Procurement Director | Cisco

[3:55 PM - 4:25 PM]

Material

Hilton Slide Deck | Sustainability Summit 2023

Post Event Material

Upload Date: 13 Mar 2023

ITM Sustainability Summit 2023

Advito Slide Deck | Sustainability Summit 2023

Post Event Material

Upload Date: 13 Mar 2023

Advito Slide Deck | Sustainability Summit 2023

Virgin Slide Deck | Sustainability Summit 2023

Post Event Material

Upload Date: 13 Mar 2023

Virgin Slide Deck | Sustainability Summit 2023

CACTUS Slide Deck | Sustainability Summit 2023

Post Event Material

Upload Date: 15 Mar 2023

CACTUS | Sustainability Summit 2023

Venue

ME London

About Venue

Your guests will step off London’s vibrant streets and into our modern, avant-garde hotel. With adaptable spaces we can create your perfect event, convention or meeting. We offer an independent reception area and 500 square metres that can be divided into seven individual spaces. Cutting-edge technology and a professional team means your event will be impeccable, seamless, and impressive.

Address

336-337 Strand

London, Greater London, United Kingdom, WC2R 1HA

View On Map

Public Transportation

By Train

Charing Cross

By Tube

Charing Cross

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 39.00 (Ex. VAT)
Connect IP Buyer £ 39.00 (Ex. VAT)
Connect IP Supplier £ 79.00 (Ex. VAT)
Connect Supplier £ 79.00 (Ex. VAT)
Non-Member £ 99.00 (Ex. VAT)
Registration Closes

Wednesday Feb 08, 2023

1:00 AM Europe/London
Event Time

Thursday Mar 09, 2023

1:15 PM to 7:00 PM Europe/London
Venue

ME London

London

PARTNERS & SPONSORS

UPCOMING EVENTS

Showcase

Buyer Only 12 March 2026

TMC Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001044]
Virtual | Learn more
Webinar

All Member 18 March 2026

Neurodiversity & Air Travel

Are travellers’ neurodiversity needs truly being met throughout the air travel journey? What more must be done to ensure that airlines and their service models fully accommodate travellers with diverse cognitive, sensory, and communication needs? As part of our ongoing commitment to support our wonderfully diverse community, we continue to work with partners across the travel ecosystem to inspire genuinely inclusive programmes, products, and services. Following our recent webinar exploring Neurodiversity & the Airport Traveller Experience, this follow-up session turns the focus to Airlines & Neurodiversity. We will look at the onboard experience, pre-flight communication, crew training, seating and cabin considerations, environmental triggers, and the practical steps airlines are taking — or need to take — to support neurodiverse travellers more effectively. Join Tiffany Casson of Inntel as she leads a discussion with accessibility experts Anna-Ruth Cockerham and Christianna Best, sharing lived experiences, current initiatives, and opportunities for meaningful improvement within the airline environment.
Virtual | Learn more
Networking

All Member 19 March 2026

Evening Tea Bus Tour

Join us for a unique and quintessentially British experience for Brigit's Bakery "Classic Afternoon Tea Bus Tour", hosted aboard a beautifully restored 1960s Routemaster bus and open to all ITM Business members. Departing from Brigit’s Bakery in Covent Garden, this afternoon experience combines relaxed networking with sightseeing, offering guests the chance to enjoy high-quality catering while taking in London’s iconic streets from a truly memorable setting. Guests will be welcomed at the bakery before boarding the bus for an 80–90 minute journey through the capital, enjoying a classic afternoon tea served on board. Designed to comfortably accommodate around 26 guests, the experience offers an intimate and informal environment, ideal for connecting with fellow members in a distinctive setting.
In Person | Learn more
Meeting

Buyer Only 24 March 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Webinar

Supplier Only 26 March 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Conference

All Member 29 April 2026

ITM Spring Conference 2026

SPRINGBOARD TAKES PLACE BETWEEN 29 - 30 APRIL 2026 IN BRIGHTON To see our full event agenda, speakers and much more, visit our dedicated Conference site: S [http://itm.org.uk/springboard]pringboard [http://itm.org.uk/springboard] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
In Person | Learn more
Meeting

Buyer Only 20 May 2026

Manchester Buyer Lunch

Join fellow corporate travel buyers in Manchester for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated
In Person | Learn more
Webinar

All Member 09 June 2026

Inside the Mind of the Buyer

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Virtual | Learn more
Meeting

Buyer Only 16 June 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Meeting

Buyer Only 17 June 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
In Person | Learn more