Buyer Insights


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Buyer Insights

A brand new format for 2025 

Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry.

Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed.

Key takeaways

  • Identify opportunities directly from your target audience.

  • Get a better understanding of the drivers and barriers to key buyer decisions.

  • Take advantage of a consolidated overview of the buyer challenges your customers are facing.

What to expect

  • Zoom webinar format with discussion points and poll results presented for further clarity.

  • Chat function available during the event for peer networking.

  • Ask questions before the event during registration and throughout the event using the Q&A tab.

  • Closed Captioning is available for this event.

 

Rated by you: how your peers have benefitted 

 

"This is a great session - really newsy, gets to the point, and gives a lot of food for thought. Thank you!"


"I thought it was good and formatted well"

Virtual Event

This event will take place on Zoom. After registering for the event the call details will appear below. You will also receive an email directly from Zoom with detailed joining instructions

For those unable to access ZOOM on their company laptops, you can also join via your phone.

Registration Fee
Business IP Supplier Free
Business Supplier Free
Connect IP Supplier £ 35.00 (Ex. VAT)
Connect Supplier £ 35.00 (Ex. VAT)
Non-Member £ 55.00 (Ex. VAT)
Registration Closes

Thursday Mar 27, 2025

9:30 AM Europe/London
Event Time

Thursday Mar 27, 2025

10:00 AM to 10:30 AM Europe/London
Platform

ZOOM

https://us02web.zoom.us/join

UPCOMING EVENTS

Meeting

Buyer Only 26 November 2024

Buyer Knowledge Exchange | Payments Special

November’s Buyer Knowledge Exchange will focus on the topic of business travel payments and will run for an extended duration of 90 minutes. The session will be led by two exceptional buyers from our community: Danny Cockton from Wood Plc and Roger Peters from Accenture. It will begin with a short 10-minute presentation, followed by an interactive discussion.   Space will be limited to 30 buyers to support meaningful interaction during the call. The session is designed as a workshop, so we kindly ask that cameras are turned on, and everyone is encouraged to share their views in a safe and inclusive environment. Every voice is important, and all questions raised by the group are valid. Post-event notes will be shared, but these will be fully anonymised. Key Topics * Payments landscape & key players * Building a payments strategy & stakeholders * The future of payments
Virtual | Learn more
Social

All Member 28 November 2024

Winter Social

Celebrate the Season with Style!   We’re excited to invite you to our Winter Social, where 75 of our community members will come together for an evening of festive networking, delicious food, and good cheer. Join us for an unforgettable night overlooking the Thames, where you can enjoy the holiday spirit in a relaxed and vibrant atmosphere.   Key Takeaways:   • Build valuable connections in a relaxed, social setting • Enjoy a festive evening with peers from across the industry • Unwind and celebrate the season with great food and drinks   What to Expect:   • Two complimentary drinks included with your ticket • A private bar open exclusively for our event, offering a wide range of beverages • Live cooking and a food station featuring delicious seasonal dishes • Stunning views over the Thames to set the perfect backdrop for the evening   We look forward to celebrating with you and sharing
In Person | Learn more
Meeting

Buyer Only 05 December 2024

Quarterly Northwest Buyer Meet

Connect with a small group of buyers to expand your local network and discuss pressing industry issues. Whether you’re new to the sector or established in your role, this quarterly meeting is designed to support you in your professional journey. Through thought-provoking discussions relevant to all programme sizes, we welcome participants either based in Northwest England or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • A roundtable meeting with up to 15 buyers, hosted by Emma Eaton, from Siemens, in a relaxed setting • Open to all buyers, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated     Note: This event is exclusively for Travel Managers.   Rated by Your Peers:
In Person | Learn more
Meeting

Buyer Only 10 December 2024

Chair’s Lunch

Registration is now closed as we've reached capacity. Please contact secretariat@itm.org.uk [secretariat@itm.org.uk?subject=Chair's%20Lunch%20December&body=I%20would%20like%20to%20be%20placed%20on%20your%20waitlist%20please] if you'd like to join our waitlist Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers hosted by ITM Chair, Nikki Parsons in a relaxed setting. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by you: how your peers have benefitted
In Person | Learn more
Webinar

All Member 12 December 2024

Neurodiversity Webinar

Neurodiversity Webinar Are you keen to make your events neuroinclusive but unsure where to begin? Or perhaps you’re already taking steps and want confirmation that you’re on the right path, with fresh ideas for further improvement. In this online session, Helen Moon will guide you through what you need to know, offering essential hints, tips, and answers to your neuroinclusion questions. Come prepared with your specific concerns, and Helen will equip you with practical strategies to ensure your events are accessible and inclusive, creating spaces where all minds can thrive. As part of our ongoing commitment to support our wonderfully diverse community we are working with established partners within the industry to inspire truly inclusive travel programmes, products and services across all sectors. Rated by you: how your peers have benefitted from previous webinars “…there is no better way to encourage engagement than through people sharing their own stories and
Virtual | Learn more
Meeting

Buyer Only 14 January 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 16 January 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more
Summit

All Member 22 January 2025

Trending

AN ITM SIGNATURE EVENT During this event, we will hear and debate how our esteemed speakers see 2025 in relation to their industry and remits.  They will share thoughts on key trends and how we can take advantage of them to rebuild and refocus on a stronger, more responsible industry and travel programme for 2025 and beyond. We will also share the results of our annual Buyer Priorities survey which will be distributed to all ITMs buyer members during the last 2 weeks of November to complete. This survey will highlight changing priorities and our buyers forward focus on some key considerations as they relate to travel management.   *Our agenda is subject to change
In Person | Learn more
Meeting

Buyer Only 11 February 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
Virtual | Learn more
Webinar

Supplier Only 13 February 2025

Buyer Insights

A BRAND NEW FORMAT FOR 2025  Hosted by Kerry Douglas and a panel of expert travel buyers, this concise 30-minute industry update delivers key insights sourced directly from our Buyer Knowledge Exchange (BKE) held just two days prior. Gain valuable, timely perspectives to stay informed on the latest trends and developments impacting the industry. Gain a perspective on how the industry is responding by asking questions and getting further context on the topics that were discussed. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for
Virtual | Learn more