Buyer Knowledge Exchange AI Special Notes | Oct 2025
AI Special
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.
The meeting began wth the CEO from PredictX, Keesup Choe, who presented on AI implementation challenges and success factors. Several companies shared their experiences with AI adoption in travel management, including implementations in booking interfaces, disruption management, and expense auditing, while highlighting both successes and challenges encountered. The conversation ended with discussions about AI implementation strategies.
Useful links: PredictX Whitepaper - Download







