The guide outlines essential steps for implementing an effective ground transport strategy, including:

Understanding Ground Transport: Defining what constitutes ground transport for your organisation, considering options from traditional taxis to modern e-scooters.

Stakeholder Engagement: Encouraging collaboration with internal teams such as Safety and Security, Finance, Sustainability, and Data Privacy to ensure a comprehensive approach to ground transport management.

Data Utilisation: Highlighting the importance of analysing expense data to identify spending patterns, thereby prioritising areas of focus.

Vendor Management: Discussing potential opportunities and challenges associated with different modes of transport, including rail, car rentals, chauffeur services, and emerging Mobility as a Service (MaaS) options.

Best Practices: Providing a series of key questions to ask TMCs and OBTs, aimed at optimising ground transport offerings and ensuring alignment with organisational goals.

By prioritising effective management of ground transport, organisations can enhance traveler experience, reduce costs, and align with sustainability objectives. The guide also includes references to additional resources and toolkits for further support.

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