#Trending

Sponsored By British Airways, American Airlines, Uber For Business, FREENOW for Business, ACC Aviation, Synergy Global Housing, TripActions


#Trending

Join us as we glance back over 2020 and ponder on what the future has in store for 2021 in this highly focused event. 

We’ll be digging out the ITM Business Travelopedia for 2020 and reviewing the geopolitical impact COVD-19 has had on the corporate travel industry. The role of technology in the past 12 months has evolved rapidly and we'll be looking at how this will continue to play a pivotal role in 2021.

Get up to speed on the critical trends that you need to be aware of to support your strategic forecasting and strengthen your transition into 2021.

Why attend:

  • Learn more about the 2021 priorities identified in ITM’s Buyer Member survey. 
  • Delivering data convincingly, find out how to deliver ‘good’ data in the most impactful way
  • Discover more about the evolving TMC commercial model and what TMCs are doing to deliver value and expertise 
  • Is the sharing economy over? Learn about the changes that are influencing the ground transportation strategy and offering
  • Measuring and monitoring sustainability in 2021, join us to discuss how we can dashboard effectively
  • Aviation resilience, we delve into the strategies airlines have put into place to support a return to the skies.
  • Managed travel – we examine the major forces shaping our future, the implications on the travel industry and the role of a travel manager.

More details will be announced soon.

Partners & Sponsors

Gold
edyn Group

Title Sponsor

TripActions

Other
edyn Group

Title Sponsor

ACC Aviation

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

Uber For Business

Speakers

FEATURED SPEAKERS

Jo Lloyd

Head of Global Account Management and Consulting | FCM

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

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Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 29.00 (Ex. VAT)
Connect IP Buyer £ 29.00 (Ex. VAT)
Connect IP Supplier £ 29.00 (Ex. VAT)
Connect Supplier £ 29.00 (Ex. VAT)
Non-Member £ 39.00 (Ex. VAT)
Registration Closes

Tuesday Dec 08, 2020

12:00 AM Europe/London
Event Time

Tuesday Dec 08, 2020

10:00 AM to 1:00 PM Europe/London
Venue

ITM Virtual

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PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 08 September 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Showcase

Buyer Only 16 September 2026

Tech Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part Two here [https://www.itm.org.uk/events/evt-001046]
Virtual | Learn more
Social

All Member 17 September 2026

Platinum Manchester Celebration

Join us in Manchester for ITM’s Platinum Celebration, one of our regional events marking ITM’s birthday and celebrating the strength of our Northern community. This intimate gathering provides a relaxed space to meet peers, exchange ideas and enjoy an evening dedicated to connection and conversation. Expect a warm and welcoming atmosphere with plenty of opportunities to catch up with colleagues and expand your local network. This celebration is a chance to come together, acknowledge our milestone year and enjoy the unique energy of the Manchester business travel community. Further information, including venue details and timings, will be released in due course. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Showcase

Buyer Only 23 September 2026

Tech Showcase

This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Virtual | Learn more
Conference

All Member 05 October 2026

ITM Autumn Conference 2026

Explore the full event details, including the agenda, on our dedicated event page [http://itm.org.uk/autumn]. A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONAL Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. •
In Person | Learn more
Meeting

Buyer Only 13 October 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Webinar

All Member 15 October 2026

Inside the Mind of the Buyer

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Virtual | Learn more
Webinar

All Member 20 October 2026

Neurodiversity Webinar

Join us for our upcoming Neurodiversity Webinar this October, as we continue our series of conversations designed to support greater understanding and awareness across the business travel community. Further details, including the confirmed topic and speakers, will be announced soon. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. More information will be shared shortly. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events More Inclusive Webinar [https://www.itm.org.uk/resources/neurodiversity-how-to-make-events-more-inclusive] Neurodiversity, Mental Health and Attending Conferences Webinar [https://www.itm.org.uk/resources/neurodiversity-mental-health-and-attending-conferences] Business Disability Forum Webinar [https://www.itm.org.uk/resources/business-disability-forum]
Virtual | Learn more
Social

All Member 21 October 2026

Platinum Scotland Celebration

Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Meeting

Buyer Only 10 November 2026

Buyer Knowledge Exchange: Dedicated Topic

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Virtual | Learn more