Scott Davies
Chief Executive Officer | ITM
#Trending
Sponsored By British Airways, American Airlines, Uber For Business, FREENOW for Business, ACC Aviation, Synergy Global Housing, TripActions
#Trending
Join us as we glance back over 2020 and ponder on what the future has in store for 2021 in this highly focused event.
We’ll be digging out the ITM Business Travelopedia for 2020 and reviewing the geopolitical impact COVD-19 has had on the corporate travel industry. The role of technology in the past 12 months has evolved rapidly and we'll be looking at how this will continue to play a pivotal role in 2021.
Get up to speed on the critical trends that you need to be aware of to support your strategic forecasting and strengthen your transition into 2021.
Why attend:
- Learn more about the 2021 priorities identified in ITM’s Buyer Member survey.
- Delivering data convincingly, find out how to deliver ‘good’ data in the most impactful way
- Discover more about the evolving TMC commercial model and what TMCs are doing to deliver value and expertise
- Is the sharing economy over? Learn about the changes that are influencing the ground transportation strategy and offering
- Measuring and monitoring sustainability in 2021, join us to discuss how we can dashboard effectively
- Aviation resilience, we delve into the strategies airlines have put into place to support a return to the skies.
- Managed travel – we examine the major forces shaping our future, the implications on the travel industry and the role of a travel manager.
More details will be announced soon.
Partners & Sponsors
Gold
Title Sponsor
TripActions
Other
Title Sponsor
ACC Aviation
Title Sponsor
American Airlines
Title Sponsor
British Airways
Title Sponsor
FREENOW for Business
Title Sponsor
Synergy Global Housing
Title Sponsor
Uber For Business
Speakers
FEATURED SPEAKERS
Kerry Douglas
Head of Programme | ITM
SG
Scott Gillespie
Unknown | --
Jo Lloyd
Head of Global Account Management and Consulting | FCM
Clive Wratten
Chief Executive | BTA
Luke Goggin
Vice President, Global Sales | Virgin Atlantic
Rhett Workman
Managing Director, Europe and Asia-Pacific | American Airlines
Venue
ITM Virtual
About Venue
Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.
Address
ZoomITM Virtual, null, United Kingdom,
View On MapPublic Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 29.00 (Ex. VAT)
Connect IP Buyer
£ 29.00 (Ex. VAT)
Connect IP Supplier
£ 29.00 (Ex. VAT)
Connect Supplier
£ 29.00 (Ex. VAT)
Non-Member
£ 39.00 (Ex. VAT)
Registration Closes
Tuesday Dec 08, 2020
12:00 AM Europe/LondonEvent Time
Tuesday Dec 08, 2020
10:00 AM to 1:00 PM Europe/LondonVenue
ITM Virtual
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UPCOMING EVENTS
Showcase
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Tech Showcase
This quick-fire format pushes each presenter to demonstrate what makes them an ideal partner. They’ll highlight key developments and innovations, and show how their solutions have adapted to meet the evolving needs of travel buyers and travellers in a constantly shifting landscape. Key takeaways * Benchmark suppliers and understand how they compare. * Discover what’s new across both established and emerging providers. * Ask anonymous questions directly to each presenter. What to expect * A Zoom event featuring concise, punchy presentations or demos from our selected suppliers, followed by a dedicated Q&A. * The option to ask anonymous questions throughout, helping you obtain the insights that matter most. * Chat functionality to share thoughts and discuss propositions with fellow buyer members on the call. Register for Part One here [https://www.itm.org.uk/events/evt-001045]
Conference
All Member 05 October 2026
Autumn Conference 2026
Explore the full event details, including the agenda, on our dedicated event page [http://itm.org.uk/autumn]. A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONAL Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices and innovations in business travel. This event brings together over 500 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success. Key Takeaways • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers. What to Expect A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire and connect. Attendees can expect: • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over 500 business travel professionals. •
Meeting
Buyer Only 08 October 2026
Chair’s Lunch: Platinum Edition
As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by ITM Chair Gemma King. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value
Meeting
Buyer Only 13 October 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
All Member 15 October 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Webinar
All Member 20 October 2026
Neurodiversity Webinar
Are our corporate travel policies neuroinclusive? How do we create genuinely inclusive travel experiences when one size doesn’t fit all? In this webinar Tiffany Casson and Christianna Best will bring together key learnings from our past webinars focussing on Accommodation, Meetings and Events and Business Travel and talk with one of our experienced UK Buyers, Alison Proud from Willis Towers Watson. A session not to be missed. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own stories and experiences…” “Great speakers who shared many examples” Related Resource Inntel's Inclusive Meetings & Events Checklist [https://www.itm.org.uk/resources/inclusive-meetings--events-checklist] How to Make Events
Social
All Member 21 October 2026
Platinum Scotland Celebration
Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
Social
All Member 17 November 2026
Platinum Ireland Celebration
Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
Meeting
Buyer Only 24 November 2026
Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Meeting
Buyer Only 25 November 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
