#Trending

Sponsored By British Airways, American Airlines, Uber For Business, FREENOW for Business, ACC Aviation, Synergy Global Housing, TripActions


#Trending

Join us as we glance back over 2020 and ponder on what the future has in store for 2021 in this highly focused event. 

We’ll be digging out the ITM Business Travelopedia for 2020 and reviewing the geopolitical impact COVD-19 has had on the corporate travel industry. The role of technology in the past 12 months has evolved rapidly and we'll be looking at how this will continue to play a pivotal role in 2021.

Get up to speed on the critical trends that you need to be aware of to support your strategic forecasting and strengthen your transition into 2021.

Why attend:

  • Learn more about the 2021 priorities identified in ITM’s Buyer Member survey. 
  • Delivering data convincingly, find out how to deliver ‘good’ data in the most impactful way
  • Discover more about the evolving TMC commercial model and what TMCs are doing to deliver value and expertise 
  • Is the sharing economy over? Learn about the changes that are influencing the ground transportation strategy and offering
  • Measuring and monitoring sustainability in 2021, join us to discuss how we can dashboard effectively
  • Aviation resilience, we delve into the strategies airlines have put into place to support a return to the skies.
  • Managed travel – we examine the major forces shaping our future, the implications on the travel industry and the role of a travel manager.

More details will be announced soon.

Partners & Sponsors

Gold
edyn Group

Title Sponsor

TripActions

Other
edyn Group

Title Sponsor

ACC Aviation

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

Uber For Business

Speakers

FEATURED SPEAKERS

Jo Lloyd

Head of Global Account Management and Consulting | FCM

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 29.00 (Ex. VAT)
Connect IP Buyer £ 29.00 (Ex. VAT)
Connect IP Supplier £ 29.00 (Ex. VAT)
Connect Supplier £ 29.00 (Ex. VAT)
Non-Member £ 39.00 (Ex. VAT)
Registration Closes

Tuesday Dec 08, 2020

12:00 AM Europe/London
Event Time

Tuesday Dec 08, 2020

10:00 AM to 1:00 PM Europe/London
Venue

ITM Virtual

undefined

PARTNERS & SPONSORS

UPCOMING EVENTS

Webinar

All Member 20 October 2026

Neurodiversity: Making Travel Work for Everyone

Are our corporate travel policies neuroinclusive? How do we create genuinely inclusive travel experiences when one size doesn’t fit all? Are we designing travel programmes around the way we expect people to travel, or around the different ways people actually experience travel? In this webinar Tiffany Casson and Christianna Best will bring together key learnings from our past webinars focussing on Accommodation, Meetings and Events and Business Travel and talk with one of our experienced UK Buyers, Alison Proud from Willis Towers Watson. A session not to be missed. This webinar forms part of ITM’s ongoing work to highlight the experiences of neurodiverse travellers and professionals, ensuring their voices remain central to industry discussions. By continuing to explore evolving challenges and opportunities, we aim to keep momentum behind a conversation that matters to our entire community. Rated by your peers “…there is no better way to encourage engagement than through people sharing their own
Virtual | Learn more
Social

All Member 21 October 2026

Platinum Scotland Celebration

Be part of ITM’s Platinum Celebration in Scotland, a regional event created to honour ITM’s birthday and bring together our vibrant Scottish business travel community. This smaller gathering offers a comfortable, friendly environment perfect for meaningful conversations and relaxed networking. Guests can enjoy a welcoming evening that reflects the spirit of Scotland’s travel professionals, with time to reconnect, make new contacts and celebrate this milestone year for ITM. It’s an ideal moment to acknowledge our collective achievements and the important role our Scottish members play within the wider ITM community. More details will be shared closer to the event. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Social

All Member 17 November 2026

Platinum Ireland Celebration

Join us for ITM’s Platinum Celebration in Ireland, a regional gathering designed to bring our community together as part of ITM’s birthday celebrations. This relaxed social event offers the perfect setting to connect with colleagues, meet new peers and enjoy an evening that reflects the warmth and spirit of Ireland’s business travel community. Attendees can look forward to friendly conversation, meaningful networking and a welcoming atmosphere that celebrates ITM’s milestone year. Whether you are reconnecting with familiar faces or extending your network, this celebration offers a memorable moment to recognise our shared achievements across the region. Further event details will be shared closer to the date. Each ticket include 2 drinks per person and canapés.
In Person | Learn more
Meeting

Buyer Only 24 November 2026

Buyer Knowledge Exchange: AI Toolkit {Dedicated Topic}

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. This edition will run as a dedicated topic session, centred on one focused area chosen by the buyer community. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning
Virtual | Learn more
Meeting

Buyer Only 25 November 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * Agenda * 1:30pm–3:00pm : Private lunch in the Gordon Ramsey Restaurant * 3:00pm–3:30pm : Property tour / show round * 3:30pm–5:00pm : Meeting / option to work * 6:00-9:00pm : Invitation to head together to the ITM Platinum Winter Social being held at the Bo Tree in Marylebone Register here [https://www.itm.org.uk/events/evt-001072] * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential
In Person | Learn more
Social

All Member 25 November 2026

Platinum Winter Celebration

Join us for ITM’s Winter Social at The BoTree, a striking London venue offering an elegant and contemporary setting in the heart of the city. This special evening brings our community together during the winter season, creating another key moment to connect, reflect and celebrate alongside peers from across the business travel industry. Expect a warm and welcoming atmosphere with relaxed networking, great conversation and a winter-inspired social experience. The BoTree provides a stylish backdrop to reconnect with colleagues, meet new faces and enjoy an evening of connection within the ITM community. Whether you’re catching up with familiar faces or expanding your network, the Winter Social offers a memorable opportunity to come together, share experiences and enjoy being part of ITM. Further details will be shared closer to the event.
In Person | Learn more
Meeting

Buyer Only 08 December 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Meeting

Buyer Only 08 December 2026

Chair’s Lunch: Platinum Edition

As part of ITM’s 70-year celebration, this Platinum Edition will be hosted by ITM Chair Gemma King. Connect with a small group of buyers to expand your network and debate pressing issues. Whether new to the industry or established in your role, this event aims to inspire thought-provoking discussion applicable to all programme sizes. Key takeaways * Establish and build valuable connections. * Learn from our diverse community and raise your profile within business travel. * Develop collaborations that contribute to positive change within the industry. What to expect * Round table meeting format with up to 15 buyers. * Open to all buyers, seats are allocated on a first-come, first-served basis. * Dietary requirements you may have can be accommodated. Rated by your peers "The discussion was so informative as always, and we delved into a couple of other topics of interest, which was equally interesting…" "What a fantastic lunch and such value
In Person | Learn more
Webinar

Supplier Only 10 December 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Meeting

Buyer Only 12 January 2027

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available [https://www.itm.org.uk/static/bke26.png] Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to
Virtual | Learn more