#Trending

Sponsored By British Airways, American Airlines, Uber For Business, FREENOW for Business, ACC Aviation, Synergy Global Housing, TripActions


#Trending

Join us as we glance back over 2020 and ponder on what the future has in store for 2021 in this highly focused event. 

We’ll be digging out the ITM Business Travelopedia for 2020 and reviewing the geopolitical impact COVD-19 has had on the corporate travel industry. The role of technology in the past 12 months has evolved rapidly and we'll be looking at how this will continue to play a pivotal role in 2021.

Get up to speed on the critical trends that you need to be aware of to support your strategic forecasting and strengthen your transition into 2021.

Why attend:

  • Learn more about the 2021 priorities identified in ITM’s Buyer Member survey. 
  • Delivering data convincingly, find out how to deliver ‘good’ data in the most impactful way
  • Discover more about the evolving TMC commercial model and what TMCs are doing to deliver value and expertise 
  • Is the sharing economy over? Learn about the changes that are influencing the ground transportation strategy and offering
  • Measuring and monitoring sustainability in 2021, join us to discuss how we can dashboard effectively
  • Aviation resilience, we delve into the strategies airlines have put into place to support a return to the skies.
  • Managed travel – we examine the major forces shaping our future, the implications on the travel industry and the role of a travel manager.

More details will be announced soon.

Partners & Sponsors

Gold
edyn Group

Title Sponsor

TripActions

Other
edyn Group

Title Sponsor

ACC Aviation

edyn Group

Title Sponsor

American Airlines

edyn Group

Title Sponsor

British Airways

edyn Group

Title Sponsor

FREENOW for Business

edyn Group

Title Sponsor

Synergy Global Housing

edyn Group

Title Sponsor

Uber For Business

Speakers

FEATURED SPEAKERS

Jo Lloyd

Head of Global Account Management and Consulting | FCM

Rhett Workman

Managing Director, Europe and Asia-Pacific | American Airlines

Venue

ITM Virtual

About Venue

Our preferred platform is Zoom. For those unable to access Zoom on their company laptops, you can also join in via your phone.

Address

Zoom

ITM Virtual, null, United Kingdom,

View On Map

Public Transportation

By Train

By Tube

Parking

Location On Map

Registration Fee
Business Buyer Free
Business IP Buyer Free
Business IP Supplier Free
Business Supplier Free
Connect Buyer £ 29.00 (Ex. VAT)
Connect IP Buyer £ 29.00 (Ex. VAT)
Connect IP Supplier £ 29.00 (Ex. VAT)
Connect Supplier £ 29.00 (Ex. VAT)
Non-Member £ 39.00 (Ex. VAT)
Registration Closes

Tuesday Dec 08, 2020

12:00 AM Europe/London
Event Time

Tuesday Dec 08, 2020

10:00 AM to 1:00 PM Europe/London
Venue

ITM Virtual

undefined

PARTNERS & SPONSORS

UPCOMING EVENTS

Meeting

Buyer Only 24 March 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Webinar

Supplier Only 26 March 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Conference

All Member 29 April 2026

ITM Spring Conference 2026

SPRINGBOARD TAKES PLACE BETWEEN 29 - 30 APRIL 2026 IN BRIGHTON To see our full event agenda, speakers and much more, visit our dedicated Conference site: S [http://itm.org.uk/springboard]pringboard [http://itm.org.uk/springboard] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
In Person | Learn more
Meeting

Buyer Only 20 May 2026

Manchester Buyer Lunch

Join fellow corporate travel buyers in Manchester for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated
In Person | Learn more
Webinar

All Member 09 June 2026

Inside the Mind of the Buyer

An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Virtual | Learn more
Meeting

Buyer Only 16 June 2026

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Virtual | Learn more
Meeting

Buyer Only 17 June 2026

Creative Industries Group

Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
In Person | Learn more
Webinar

Supplier Only 18 June 2026

Buyer Insights

HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Virtual | Learn more
Social

All Member 19 June 2026

ITM Achievement Awards 2026

Celebrate excellence across the business travel community as we recognise this year’s outstanding achievements and applaud mentees graduating from the ITM Mentoring Programme. This rewarding afternoon event also forms part of ITM’s 70th anniversary year - a fitting occasion to connect, reflect and celebrate together. The Awards Category - General - Game Changer (Individual & Team) Nominate [https://forms.office.com/e/KC7TtF5p9V] This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Service Excellence (Individual or Team) Nominate [https://forms.office.com/e/SwtCUT7R1K] Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class. - One to Watch (Individual) Nominate [https://forms.office.com/e/TsijR23Pqw] The One to Watch Award celebrates rising stars in the business travel industry who are making a significant impact to those around them. Recognising individuals who demonstrate a
In Person | Learn more
Social

All Member 23 June 2026

Mentoring Social

Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
In Person | Learn more