Clive Wratten
Chief Executive | BTA
Revive
Sponsored By LNER, Synergy Global Housing, edyn, Qatar Airways, Amex GBT, FREENOW for Business, Enterprise Mobility, Gett, FCM, BCD Travel, Nina & Pinta Consulting, TripActions, American Airlines, British Airways, Egencia, FESTIVE ROAD, ACC Aviation, Riskline, Hilton, Amadeus, Clarity, Headbox, JetBlue, CIBTvisas, Sixt rent a car
Revive
As we start to recover from the greatest challenge our industry has ever faced ITM is here to help REVIVE your travel programme, business and career.
Deploying an all-new, innovative platform to enable rich content delivery, special guests, unprecedented interactivity and the opportunity to directly meet each other, ITM’s conference aims to be delivered virtually for the last time ! We’re planning in-person events later in 2021 so Revive is the perfect place to re-introduce yourselves to each other and bring this industry back to life!
And for an ITM night to remember... join the evening social event starting at 7pm on Tuesday 27th. Here you can host your own table or mingle with the crowds. Enjoy a night of entertainment on us, thanks to our friends at Headbox. To create your login and secure your seat for the show please click here. Don’t forget to share with friends and colleagues now to join you on your table for FREE!
Contact secretariat@itm.org.uk for more info.
Partners & Sponsors
Gold
Title Sponsor
TripActions
Other
Title Sponsor
ACC Aviation
Title Sponsor
Amadeus
Title Sponsor
American Airlines
Title Sponsor
Amex GBT
Title Sponsor
BCD Travel
Title Sponsor
British Airways
Title Sponsor
CIBTvisas
Title Sponsor
Clarity
Title Sponsor
edyn
Title Sponsor
Egencia
Title Sponsor
Enterprise Mobility
Title Sponsor
FCM
Title Sponsor
FESTIVE ROAD
Title Sponsor
FREENOW for Business
Title Sponsor
Gett
Title Sponsor
Headbox
Title Sponsor
Hilton
Title Sponsor
JetBlue
Title Sponsor
LNER
Title Sponsor
Nina & Pinta Consulting
Title Sponsor
Qatar Airways
Title Sponsor
Riskline
Title Sponsor
Sixt rent a car
Title Sponsor
Synergy Global Housing
Speakers
FEATURED SPEAKERS
Deborah Short
Head of T&E, Meetings and Payments | GlaxoSmithKline
Imelda Aspinall
Procurement Business Partner & Travel Manager | ITV
Matthew Holman
Amazing Human | Simpila Mental Health
Karen Hutchings
Founder | Cobb & Hutch Consulting
SN
Suzanne Neufang
Unknown | Global Business Travel Association
Ian Spearing
Director of Travel | Arcadis
RA
Richard Abadie
Unknown | PwC
Scott Davies
Chief Executive Officer | ITM
Alison Rogan
Head of Travel and Events | HSBC
Carol Fergus
Director - Global Travel, Events and Ground Transportation | Fidelity International
Natalie Gardner
Sr. Global Travel Manager | Electronic Arts
AO
Alexandra O’Malley
Unknown | Barclays
Kerrie Henshaw-Cox
- | -
JH
Jacqueline Halleran
CPM Global Hotel programme, Air & VISA | Shell
Carlos Almendros
Travel, Card & Marketing Procurement Director | Cisco
Karolien De Hertogh
Director UK & Ireland | United Airlines
Graeme Milne
Director Sales & Account Management UK,I and Nordics | Amadeus Cytric
Marc Wise
Global Sales Manager | Amadeus Cytric
Venue
ITM Conference
About Venue
Public Transportation
By Train
By Tube
Parking
Location On Map
Registration Fee
Business Buyer
Free
Business IP Buyer
Free
Business IP Supplier
Free
Business Supplier
Free
Connect Buyer
£ 49.00 (Ex. VAT)
Connect IP Buyer
£ 49.00 (Ex. VAT)
Connect IP Supplier
£ 49.00 (Ex. VAT)
Connect Supplier
£ 49.00 (Ex. VAT)
Non-Member
£ 59.00 (Ex. VAT)
Registration Closes
Tuesday Apr 27, 2021
1:00 AM Europe/LondonEvent Starts
Tuesday Apr 27, 2021
11:00 AM Europe/LondonEvent Ends
Wednesday Apr 28, 2021
5:00 PM Europe/LondonVenue
ITM Conference
undefinedPARTNERS & SPONSORS
UPCOMING EVENTS
Meeting
Buyer Only 24 March 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Webinar
Supplier Only 26 March 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Conference
All Member 29 April 2026
ITM Spring Conference 2026
SPRINGBOARD TAKES PLACE BETWEEN 29 - 30 APRIL 2026 IN BRIGHTON To see our full event agenda, speakers and much more, visit our dedicated Conference site: S [http://itm.org.uk/springboard]pringboard [http://itm.org.uk/springboard] Educational Highlights In addition to the plenaries on the main stage, we provide focused sessions to deliver content relevant to your role. • Plenaries: Be inspired by travel leaders and influential speakers globally recognised for their pioneering thinking and ingenuity. • Buyer Knowledge Exchange: An in-person edition of our renowned Buyer Knowledge Exchange, uniting buyers with a topical agenda to help overcome common challenges and foster connections. • ITM Cares Session: Previously known as our buyer/sponsor session, this connects our partners with the buyer community through an interactive activity that supports local charities. • Industry Sessions: Choose from a variety of concise educational breakouts covering topics relevant across all sectors. Networking & Socials With over 19 hours of networking opportunities, you’ll have plenty of ways
Meeting
Buyer Only 20 May 2026
Manchester Buyer Lunch
Join fellow corporate travel buyers in Manchester for an intimate lunchtime discussion designed to spark meaningful conversation, new connections and shared learning. This small-group format provides the perfect setting to explore current challenges, exchange perspectives and hear how peers are shaping their travel programmes. Whether you’re new to the industry or well established in your role, this session offers the space to reflect, seek advice and contribute to a collaborative conversation relevant to all programme sizes. KEY TAKEAWAYS * Build valuable connections with fellow buyers in your region * Gain insight into real-world programme challenges and approaches * Share experiences and explore practical solutions together * Strengthen your professional network in a relaxed, supportive setting WHAT TO EXPECT * Round-table meeting format for up to 15 buyers * A hosted discussion encouraging open dialogue and participation * A complimentary lunch served in a private room * Dietary requirements can be accommodated
Webinar
All Member 09 June 2026
Inside the Mind of the Buyer
An open, honest and safe space for both buyers and suppliers to gain direct insight from experienced buyer voices. For suppliers, this session offers a rare chance to reverse the dynamic and ask buyers the questions that matter to you. For buyers, it’s an opportunity to hear how peers are thinking, what they’re working on and the challenges currently shaping their programmes. This is a live-only event and encourages open discussion. Submit your questions during registration to ensure they are covered, or ask them live on the day for full flexibility. Key takeaways * Validate best practices and gain invaluable insights. * Get to the heart of the issues affecting your sector. * Ask any question in confidence without being judged. What to expect * Zoom webinar format with tiled speakers and chat functionality. * Topics are collated from questions submitted during registration. * Questions submitted in advance take priority, however you can ask
Meeting
Buyer Only 16 June 2026
Buyer Knowledge Exchange
Virtual confidential forum for buyers to meet, share challenges and sense check their approach to key travel management issues. Each month 25+ like-minded buyers come together to discuss current priorities, compare thinking, and explore practical solutions. It’s an opportunity to gain reassurance, broaden your perspective, and raise concerns in a trusted space. Key takeaways * A sounding board for the latest industry changes * Confidence that your focus is on the right areas * Peer-to-peer advice and practical considerations * Shared experiences to help anticipate challenges What to expect * Zoom meeting format, with cameras encouraged to support participation * The option to suggest topics for discussion during registration * Time allocated for additional questions and follow-up connections * Option to contribute via the chat function if you prefer not to speak * Closed Captioning available Rated by your peers "I find these sessions invaluable. It’s great to have a safe space to ask
Meeting
Buyer Only 17 June 2026
Creative Industries Group
Connecting media and entertainment buyers who together problem solve and drive positive, purposeful change for their organisation, travellers, and industry alike. This group meets in person to discuss challenges specific to their sector. Key takeaways * An inclusive environment of collaboration, trust and transparency. * Acting with integrity the group aims to raise and address important industry topics. * Utilising experience from the media & entertainment industry, the group shares expertise with those who need it or will benefit from it. What to expect * An informal meeting format, which often concludes with a social. * Open to anyone within the creative industry sector*, the group welcomes new faces. * As a confidential forum actions are only circulated within the group. *This event is exclusively for buyers working within the creative industry sector. Please do not register for this meeting if you do not fall into that category. If you have any questions, please
Webinar
Supplier Only 18 June 2026
Buyer Insights
HOSTED BY KERRY DOUGLAS AND A TRAVEL BUYER GUEST, THIS CONCISE 30-MINUTE INDUSTRY UPDATE DELIVERS KEY INSIGHTS SOURCED DIRECTLY FROM OUR BUYER KNOWLEDGE EXCHANGE (BKE) HELD JUST TWO DAYS PRIOR. GAIN VALUABLE, TIMELY PERSPECTIVES TO STAY INFORMED ON THE LATEST TRENDS AND DEVELOPMENTS IMPACTING THE INDUSTRY. GAIN A PERSPECTIVE ON HOW THE INDUSTRY IS RESPONDING BY ASKING QUESTIONS AND GETTING FURTHER CONTEXT ON THE TOPICS THAT WERE DISCUSSED. Key takeaways * Identify opportunities directly from your target audience. * Get a better understanding of the drivers and barriers to key buyer decisions. * Take advantage of a consolidated overview of the buyer challenges your customers are facing. What to expect * Zoom webinar format with discussion points and poll results presented for further clarity. * Chat function available during the event for peer networking. * Ask questions throughout the event using the Q&A tab. * Closed Captioning is available for this event. Rated by
Social
All Member 19 June 2026
ITM Achievement Awards 2026
Celebrate excellence across the business travel community as we recognise this year’s outstanding achievements and applaud mentees graduating from the ITM Mentoring Programme. This rewarding afternoon event also forms part of ITM’s 70th anniversary year - a fitting occasion to connect, reflect and celebrate together. The Awards Category - General - Game Changer (Individual & Team) Nominate [https://forms.office.com/e/KC7TtF5p9V] This year's Game Changer award will recognise the exceptional drive, bold approach and confidence to pursue change to overcome a company, client or industry challenge. - Service Excellence (Individual or Team) Nominate [https://forms.office.com/e/SwtCUT7R1K] Recognising the focus and dedication needed to deliver excellence over the last year, this award will shine a light on the individual, and teams, that have demonstrated best-in-class. - One to Watch (Individual) Nominate [https://forms.office.com/e/TsijR23Pqw] The One to Watch Award celebrates rising stars in the business travel industry who are making a significant impact to those around them. Recognising individuals who demonstrate a
Social
All Member 23 June 2026
Mentoring Social
Join us for the FREE ITM Mentoring Social, a relaxed and informal evening designed to bring together mentors, mentees, and the wider ITM mentoring community. This is a fantastic opportunity to connect with fellow participants in a friendly, social setting. Whether you’re new to the programme or an existing participant, this event offers the chance to expand your network, gain valuable insights and celebrate the power of mentoring. This event includes canapés and two drinks per person. Note: This event has a limited capacity! Book now to avoid disappointment! We look forward to welcoming you!
