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Buyer Knowledge Exchange Discussion Notes | 14 Nov 2023
Buyer Knowledge Exchange Discussion Notes | 14 Nov 2023

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 

Type: Notes

Sector : Buyer Insights, Travel Communication, Demand Management, Travel Strategy

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
Top Buyer Priorities 2024
Top Buyer Priorities 2024

ITM conducted a buyer member survey to learn more about travel management priorities in 2024 and to identify trends that support strategic planning.

Type: Survey

Sector : Buyer Insights

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : Free Connect - IP Buyer : Free Connect - Supplier : Free Connect - Buyer : Free
Top Supplier Priorities 2024
Top Supplier Priorities 2024

Each year, ITM surveys it's members to discover their top priorities for year ahead. For the first time we surveyed our supplier members alongside our buyers.

Type: Survey

Sector : Buyer Insights

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : Free Connect - IP Buyer : Free Connect - Supplier : Free Connect - Buyer : Free
ITM Trending Event (2023)
ITM Trending Event (2023)

The full recording from our #Trending event that took place 6 December 2023

Type: Showcase Video

Sector : Risk Management and Security, Ground Transport, Aviation and Aerospace, Buyer Insights

Connect - IP Supplier : £11.99 Business - IP Buyer : Free Business - IP Supplier : Free Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Business - Supplier : Free Business - Buyer : Free Connect - Buyer : £11.99
Buyer Knowledge Exchange Discussion Notes | 16 Jan 2024
Buyer Knowledge Exchange Discussion Notes | 16 Jan 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 


Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.

Type: Notes

Sector : Meetings and Events, TMC, Buyer Insights

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
Buyer Knowledge Exchange Discussion Notes | 12 Dec 2024
Buyer Knowledge Exchange Discussion Notes | 12 Dec 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 


Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.

Type: Notes

Sector : Hotels, Travel Policy, TMC, Buyer Insights

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
Buyer Insights Webinar | Dec 2023
Buyer Insights Webinar | Dec 2023

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach. 

Type: Webinar

Sector : Hotels, Technology, Travel Policy, Expense Management and Payment Cards

Connect - IP Supplier : £11.99 Business - IP Supplier : Free Connect - Supplier : £11.99 Business - Supplier : Free
Buyer Insights Webinar | Jan 2024
Buyer Insights Webinar | Jan 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach. 

Type: Webinar

Sector : Meetings and Events, TMC, Aviation and Aerospace

Connect - IP Supplier : £11.99 Business - Supplier : Free Connect - Supplier : £11.99 Business - IP Supplier : Free
Inclusive Guest Excellence
Inclusive Guest Excellence

Inclusive Guest Excellence leads to increased customer attraction and retention and reduces the risk of damaging reviews. It’s also the ‘right thing to do’. 

Type: Webinar

Sector : Hotels, Serviced Apartments, Diversity and Inclusion

Business - Supplier : Free Connect - Supplier : Free Business - IP Supplier : Free Connect - IP Supplier : Free
M&E Special | Buyer Knowledge Exchange Notes | 8 Feb 2024
M&E Special | Buyer Knowledge Exchange Notes | 8 Feb 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from all over the UK & Ireland. Designed to assist buyer members problem solve common issues they are facing, ask questions of their peers and benchmark their approach.

Type: Notes

Sector : Meetings and Events

Business - IP Buyer : Free Business - Buyer : Free Connect - IP Buyer : Free Connect - Buyer : Free
Buyer Knowledge Exchange Discussion Notes | 20 Feb 2024
Buyer Knowledge Exchange Discussion Notes | 20 Feb 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 

Type: Notes

Sector : Hotels, Ground Transport, Aviation and Aerospace

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : Free
Buyer Insights Webinar | Feb 2024
Buyer Insights Webinar | Feb 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach. 

Type: Webinar

Sector : Hotels, Ground Transport, Aviation and Aerospace, Buyer Insights

Business - Supplier : Free Business - IP Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - Supplier : £11.99 Business - IP Buyer : Free Connect - IP Buyer : £11.99 Connect - Buyer : £11.99
Inclusive Meetings & Events Checklist
Inclusive Meetings & Events Checklist

The inclusive meetings and events checklist produced by Inntel aims to promote diversity and inclusivity in the travel industry.

Type: Guide

Sector : Meetings and Events, Diversity and Inclusion

Business - Supplier : Free Connect - IP Supplier : Free Connect - IP Buyer : Free Business - IP Supplier : Free Business - Buyer : Free Connect - Buyer : Free Business - IP Buyer : Free Connect - Supplier : Free
Distribution Special | Buyer Knowledge Exchange Notes | 29 Feb 2024
Distribution Special | Buyer Knowledge Exchange Notes | 29 Feb 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from all over the UK & Ireland. Designed to assist buyer members problem solve common issues they are facing, ask questions of their peers and benchmark their approach.

Type: Notes

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
OBT Showcases March 2024
OBT Showcases March 2024

The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions?

Type: Showcase Video

Sector : Technology, Travel Technology Provider, Online Booking Tool

Business - IP Buyer : Free Business - Buyer : Free Connect - IP Buyer : Free Connect - Buyer : Free
Buyer Insights Webinar | Mar 2024
Buyer Insights Webinar | Mar 2024

ITM hosts regular virtual buyer knowledge exchange sessions for travel managers from the UK & Ireland designed to assist buyer members with problem solving common issues, asking their peers questions and benchmarking their approach. 

Type: Webinar

Sector : Hotels, TMC

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
Buyer Knowledge Exchange Discussion Notes | Mar 2024
Buyer Knowledge Exchange Discussion Notes | Mar 2024

ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach. 

Type: Notes

Sector : Hotels, TMC

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : £11.99 Connect - IP Buyer : £11.99 Connect - Supplier : £11.99 Connect - Buyer : £11.99
TMC Showcase March 2024
TMC Showcase March 2024

This quick-fire format focuses the presenter's minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support both the recovery and the changing needs of the travel buyer and traveller.

Type: Showcase Video

Sector : Technology, TMC

Business - IP Buyer : Free Business - Buyer : Free Connect - IP Buyer : Free Connect - Buyer : Free
Neurodiversity: How to Make Events More Inclusive
Neurodiversity: How to Make Events More Inclusive

We continue the conversation around how neurodivergent people experience in person events, Part 2 of our Neurodiversity Webinar looks at what things we should all be aware of.

Type: Webinar

Sector : Meetings and Events, Wellbeing

Business - IP Supplier : Free Business - IP Buyer : Free Business - Supplier : Free Business - Buyer : Free Connect - IP Supplier : Free Connect - IP Buyer : Free Connect - Supplier : Free Connect - Buyer : Free
Travel Policy Template
Travel Policy Template

Our Draft Travel Policy resource is designed as a starting point for anyone looking to draft supporting documentation for their programme - or as a reference should you need to add new areas to your existing policy.

Type: Template

Sector : Travel Policy, Travel Strategy

Business - IP Buyer : Free Business - Buyer : Free Connect - IP Buyer : Free Connect - Buyer : Free