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Buyer Knowledge Exchange Discussion Notes | 14 Nov 2023
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Type: Notes
Sector : Buyer Insights, Travel Communication, Demand Management, Travel Strategy
Top Buyer Priorities 2024
ITM conducted a buyer member survey to learn more about travel management priorities in 2024 and to identify trends that support strategic planning.
Type: Survey
Sector : Buyer Insights
Top Supplier Priorities 2024
Each year, ITM surveys it's members to discover their top priorities for year ahead. For the first time we surveyed our supplier members alongside our buyers.
Type: Survey
Sector : Buyer Insights
ITM Trending Event (2023)
The full recording from our #Trending event that took place 6 December 2023
Type: Showcase Video
Sector : Risk Management and Security, Ground Transport, Aviation and Aerospace, Buyer Insights
Buyer Knowledge Exchange Discussion Notes | 16 Jan 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.
Type: Notes
Sector : Meetings and Events, TMC, Buyer Insights
Buyer Knowledge Exchange Discussion Notes | 12 Dec 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Notes from these sessions are available for members to download - content has been anonymised to protect the confidentiality of the group.
Type: Notes
Sector : Hotels, Travel Policy, TMC, Buyer Insights
Buyer Insights Webinar | Dec 2023
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach.
Type: Webinar
Sector : Hotels, Technology, Travel Policy, Expense Management and Payment Cards
Buyer Insights Webinar | Jan 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach.
Type: Webinar
Sector : Meetings and Events, TMC, Aviation and Aerospace
Inclusive Guest Excellence
Inclusive Guest Excellence leads to increased customer attraction and retention and reduces the risk of damaging reviews. It’s also the ‘right thing to do’.
Type: Webinar
Sector : Hotels, Serviced Apartments, Diversity and Inclusion
M&E Special | Buyer Knowledge Exchange Notes | 8 Feb 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from all over the UK & Ireland. Designed to assist buyer members problem solve common issues they are facing, ask questions of their peers and benchmark their approach.
Type: Notes
Sector : Meetings and Events
Buyer Knowledge Exchange Discussion Notes | 20 Feb 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Type: Notes
Sector : Hotels, Ground Transport, Aviation and Aerospace
Buyer Insights Webinar | Feb 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. Designed to assist buyer members problem solving common issues, asking their peers questions and benchmarking their approach.
Type: Webinar
Sector : Hotels, Ground Transport, Aviation and Aerospace, Buyer Insights
Inclusive Meetings & Events Checklist
The inclusive meetings and events checklist produced by Inntel aims to promote diversity and inclusivity in the travel industry.
Type: Guide
Sector : Meetings and Events, Diversity and Inclusion
Distribution Special | Buyer Knowledge Exchange Notes | 29 Feb 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from all over the UK & Ireland. Designed to assist buyer members problem solve common issues they are facing, ask questions of their peers and benchmark their approach.
Type: Notes
OBT Showcases March 2024
The current environment has raised a multitude of challenges for the OBT. Their importance within the ecosystem is unquestionable but what will their future focus be when it comes to investment and re-prioritising their customer propositions?
Type: Showcase Video
Sector : Technology, Travel Technology Provider, Online Booking Tool
Buyer Insights Webinar | Mar 2024
ITM hosts regular virtual buyer knowledge exchange sessions for travel managers from the UK & Ireland designed to assist buyer members with problem solving common issues, asking their peers questions and benchmarking their approach.
Type: Webinar
Sector : Hotels, TMC
Buyer Knowledge Exchange Discussion Notes | Mar 2024
ITM hosts regular virtual Buyer Knowledge Exchange sessions for Travel Managers from the UK & Ireland. They are designed to assist buyer members in solving common issues, asking their peers questions and benchmarking their approach.
Type: Notes
Sector : Hotels, TMC
TMC Showcase March 2024
This quick-fire format focuses the presenter's minds to showcase what makes them the ideal partner in these challenging times and how they have pivoted their business to support both the recovery and the changing needs of the travel buyer and traveller.
Type: Showcase Video
Sector : Technology, TMC
Neurodiversity: How to Make Events More Inclusive
We continue the conversation around how neurodivergent people experience in person events, Part 2 of our Neurodiversity Webinar looks at what things we should all be aware of.
Type: Webinar
Sector : Meetings and Events, Wellbeing
Travel Policy Template
Our Draft Travel Policy resource is designed as a starting point for anyone looking to draft supporting documentation for their programme - or as a reference should you need to add new areas to your existing policy.
Type: Template
Sector : Travel Policy, Travel Strategy